Maharashtra Natural Gas [MNGL] Complaints & Reviews

Address: address:- EVE's Garden. flat No :- B3-1003. keshav Nagar. near New Orbis School.Mundhwa Chowk. Pune.

Sir.
I am getting bill for every month but my connection is not at all installed.
the Details are.
BP No:[protected].
bill no:-[protected].
METER No;-RAY19343080

address:- EVE's Garden.
flat No :- B3-1003.
keshav Nagar.
near New Orbis School.Mundhwa Chowk.
Pune.

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Address: Aditya Garden city, Warje, Pune

Rest of the flats in society are connected since more than 2 years. We have filled up application & also paid INR 6550

Despite many follows no action since more than a year

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I am being charged for a wrong bill every month and the arrears which i have already cleared but still the bill shows arrears.
Tried to contact customer care nobody picks up the phone
Went to customer care office it is closed in the name of covid
Hopeless service

Nov 22, 2020

Updated by sumedha biswas Bp number 50003735

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I have two meters of MNGL one is working condition and one is not in working condition. While assembling technician person didi not handover any documents, because of the same we are unable to recognise exact BP number of meter. [protected] & [protected] are the BP numbers assigned under the name of Anant Ramchandra Watve. Service providers and Call center people are not giving proper instructions to what to do to get the bill for working meter.
I am attaching a photo of working meter, hopefully you will reply or take action on the same. I am Mr Sagar Watve grandson of Mr Anant R Watve. Number is [protected].

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Address: Pune

Website: mngl.in

I have mailed MNGL(19 October, 27 October, 4 november) multiple times for closing of my connection. Also called multiple time to confirm. But there has been no response whatsover. Moreover they have even forwarded a new bill. (Though i have already made an advanced mail).

Kindly address the same providing refund and closing the connection.

Regards
Rohan Sharma

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Address: A404, Shivam Majestica, Choudhary Park, Wakad, Pune 411057

Hi MNGL,

I booked my new MNGL connection during Jan 20, with offer of 500 rs free gas and each bill will have extra 500 rs for connection for 10 months.

Connection is done in month of Oct20 and now I got bill of 5985... this is unacceptable.

Regards,
Vinayak
BP: 50231281
[protected]

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Address: Moshi, Pimpri-Chinchwad

Respected sir/madam,
I got the bill and the total was Rs 3556.48 for the month of July and August.
So I request you to check the meter once again and send the revised bill as soon as possible.
I have attached copy of the meter for your reference.
Thank you.

BP No:[protected]

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Address: Pune

Hi,

After following up for the last one year, I have received the bill from MNGL costing me Rs. 3, 924 from 18.06.2019 to 30.07.2020.

There are arrears of Rs. 2, 965 mentioned in the bill which seems to be a big mistake as I had activated the gas connection in January 2019 It is very unlikely that the total bill from January 2019 to May 2019 will be Rs. 2, 965.

Even the people staying in the flat...

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Address: G-608, Madhukosh Apartment, Dhayari phata, Sinhagad road, Pune

I have applied for New connection. My application No is 009422.
Even after several mails and customer care calls. I still awaiting for the BP number.

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Address: Flat No 501,B Wing Blue Bells Coop Hsg Society,Sutarwadi, Sutarwadi,Pashan

Hi,

BP No 50090009.

I have applied for permanent disconnection of MNGL connection view shifting of residence.
It has been more than 9 weeks since disconnection request has been raised and more than 5 weeks since the meter has been removed.

Still, there is no update regarding refund.
There have been no response to the emails, nor is anybody picking up the helpline.

Request expedite and intimate status.

Nov 03, 2020

Updated by Vasundhara_Rahalkar Hi,

BP No 50090009.

I have applied for permanent disconnection of MNGL connection view shifting of residence.
It has been more than 9 weeks since disconnection request has been raised and more than 5 weeks since the meter has been removed.

Still, there is no update regarding refund.
There have been no response to the emails, nor is anybody picking up the helpline.

Request expedite and intimate status.

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Address: A3/203, Fortune EAst CHS, Kharadi, Pune

BP.NO. 50144069 generated in the year 2018, meter was not installed at that point of time. Now I have bought the flat and applied with Application No.12123 in the month of August, 2020. And also paid transfer fees of Rs. 250/- at MNGL office 15 days before. But till date I did not got the Meter or connection nor Name got transfer. Its getting too delayed . I do not have LPG connection as well. So how can 1 family survive without gas facility.

My request for the same is lodge with MNGL No. 10562752

[protected] Meter Installation dtd.[protected]
Every time I got is the new Request No. and not any solution.

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Address: D2-301 prasad nagar,Vadgaonsheri

Hello,
My BP No is 50191465. Dilip bhosale i have used very much less gas approx 5 min per day and have started using it from April 2020 and the bill amount i got to much high please correct it and send bill with proper usage and in detail i am attaching current photograph of meter below.

Nov 02, 2020

Updated by Sapkal Mali Hello,
My BP No is 50191465. bill on the name of Dilip bhosale i have not used it is new connection and first time bill generated

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Address: 101, Mugdhali Apts.Pandurang colony,Pune411038

B P No.50222868

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Address: Rathi CNG, near Katraj Dairy

At Rathi CNG, the return gas pipe which is connected to gas filling line is removed. This is a serious safety violation. Please look into and take immediate action.

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Address: Maharashtra Chinchwad Pune 411019

I have paid bill up to 20.07.2020 of amount Rs. 831 on date 10.08.2020 & current reading was 528 units.

Current meter reading submitted was 561 units on 22.09.2020 & not 651.
Bill received is for 651 current reading.
Bill received is incorrect.

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Address: C-30, Flat No. 104, Shubhalaxmi Hsg Soc - Gharkul, Spine Road, Chikhali

Dear MNGL Team,

I visited your Shivaji Nagar, Pune office to know about the bill which we got.

I spoke with your contact person on the telephone when I was there to discuss billing but he couldn't clarify the same on the telephone so I requested him to please resolve this issue in front of me only face to face.

I request you to kindly provide the till date billing history and how much amount we paid to you against the bill which you had sent to us.

Also please clarify the deposit amount, how you're taking it??

What is your billing cycle??

I couldn't understand your billing cycle and bill charges as of now.

I think you are charging a high amount to us which is not acceptable to me.
--
Best Regards,

Sanjay Chavan
Mob. [protected]

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Address: Pune

I am in receipt of Bill dated 08 October 2020 for Rs 7556 (Photo enclosed)

The bill is wrong, because my house is in closed condition from 30 Sept 2019. The bill has been prepared on Estimated Meter Reading of 407.

The actual reading of the meter is 165 as of today, the photo is enclosed. The reading of 165 is same as shown in bill dt 10 Oct 2019, for the meter reading taken on 23 Sep 19.

The subsequent bills from Nov 19 till Oct 20 are showing Estimated readings adding 43 units every month. I have sent several emails to mnglsupport and mnglcustomercare attaching the photo of meter. I also tried to call customer care phone, but no one answers.

I request MNGL to rectify the bill. I have paid all outstanding amount up to end Sep 2019.

Thanking you,

Jawaharlal Tapase

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Hi, we are not at house Pune since June but still I got bill of 859. When I called customer car they are saying Ur complaint is still under process and there is no action from mngl side. Have sent meter reading already
Meter number 50031959

Oct 18, 2020

Updated by ganesh20152015 Adding bill copy

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Most of the members of Viola SoC Warje Pune have paid the full amount, yet MNGL has not been provided. It's been almost 05 years. Lame excuses are given everytime blaming other agencies.

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The people coming for taking important information of Adhar card and light bill are not allowing to take photo of their identity card saying that it can be misused but they are taking our important information
This is not fair.We dont know who they are
Today people of Swati computers (Sutar) had come to take this information
He has taken information but dont know if he was valis...

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Maharashtra Natural Gas [MNGL] Complaints & Reviews

File a complaint to Maharashtra Natural Gas [MNGL]

Maharashtra Natural Gas [MNGL] reviews & complaints page 12

I am complaining about my connection that is my connection is not installed but I am getting bill since january 2020.

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Pending connection

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Arrears not being cleared in spite of payment

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Not received bill in 8 months

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Closure of Connection B.P. No.50092864

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Wrongly billed and no one pick phone at customer care

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Incorrect bill (High amount)

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Incorrect billing - BP No. 50072602

BP number is not allotted even after 6 months

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Poor Service Regarding Refund Update to a Lady Senior Citizen

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Meter Does not Installed

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Incorrect Bill

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Not received the bill

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Open return gas pipes at CNG pump

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Wrong bill provided.

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High Charging bill has sent to us - I have visited their office but no response

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Wrong/High Bills on estimated Consumption Consumer No BP50021951

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Property closed by excess of bill received

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Non provision of MNGL

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Online provision for KYC

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