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Maharashtra Natural Gas [MNGL] Complaints & Reviews

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Last updated Feb 24, 2024
Complaints 465
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Maharashtra Natural Gas [MNGL] Phone Numbers

Phone
+91 20 2561 1000
139
95
Mobile
+91 20 2551 1522
78
57

Maharashtra Natural Gas [MNGL] Website

Maharashtra Natural Gas [MNGL] Head Office Address

A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar
Pune
Pune District
Maharashtra
India
411005

Maharashtra Natural Gas [MNGL] reviews & complaints page 13

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B
Bhaskar Wagh
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Connection to cooking unit

It is to inform you that we have Gas pipeline in our kitchen, but Final connection to our cooking unit is still balance. I am trying to contact customer care for last 15 days but it is impossible to contact on your Customer care no. [protected] or, [protected] as phone gets disconnected immediately after One ring. also tried some other nos. of those who brought Pipe connection in our kitchen but they are not responding to connect pipe to...
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V
vvishukale
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wrong late payment

Hi team,

I am vitthalrao n kale. My bp number is 50225106.

I ve done arrangement of auto payment from my hdfc bank. As soon as bill will get generate auto payment will get initiated however i see there is charge of extra 100 rs.

This is wrong. Could you fix it?

Please see attachment bill for your reference....
+1 photos
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V
vvishukale
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Late payment fee

Hi team,

I am mr. Vn kale bp number[protected]. Crystal park rahatani, pune 41017.

I ve autopayment option enable from my hdfc bank as soon as bill generated and it goes on time.
However i see in latest bill you have charged late fee amount of 100 rs. Which is unacceptable.

Can you fix and adjust amount asap?...
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B
Bhaskar Wagh
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Balance of Installation

Address:F-1108, Sargam, Nanded City , Sinhagad Road, Pune 411041

I, am want to get gas line installed to my gas unit, but since last 10 days i am unable to contact anyone from mngl, please help its urgent.
My bp no. :50229480
Name : bhaskar wagh
Address : f-1108, sargam, nanded city, sinhagad road, pune 411041...
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Address:Aloma County Society, Irene Tower, Call us on 9552559001

We have been trying to contact them on customer care number, no one picks up. even after 8 months of BP number generated the Meter has not been installed.(MNGL BP number - 50151XXX )
We stay in Plush society of Baner, but after my complaint done one 27 Mar20, Request number[protected] i was told someone from Shivajinagar branch will visit us post for meter fitting.
The request is still not serviced by MNGL team....
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A
Avinash Jamadagni
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pipe line gas connections

In spite of payment for pipe line gas connections, connections are not given to b3 to b13 blocks of vastunagar housing society, bibvewadi kondhwa road pune 411037. Gas pipe line is at the door step of the society, but farther connections are pending. Lower half of the society the connections are given. Please arrange to do the needful...
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R
Rahul Dashore
from Delhi, Delhi
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Re-charged for Gas Units

Address:Pune

Billing is incorrect As mentioned below and attached bills

May-2020 bill payment is done. As mentioned billing is done till unit 36.

Meter No. : Date Reading Date Reading Units(SCM)
RAY[protected].02.2020 25 06.04.2020 (Estimated MR) 33 -- 7.50
RAY[protected].04.2020 33 30.04.2020 (Estimated MR) 36 -- 3.27

As mentioned above billing is done upto 36 units in the month of May-2020br...
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V
Vitthal Bhagat
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For reduce the bill

Address:Sambhaji Nager, Chinchwad

My home was close from 14.03.2020 to 30.06.2020 for this period due to corona lockdown. At that time we was at our village.
In this close time you send us bill of rs-978/-
Pl correct this.

Bp no[protected]...
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Address:Shivaji Nagar Pune

Bp #[protected]
1. I received a bill in feb 2020 month of rs.1339
Again received a bill in month of june which consists reading of previous months and amount for that. But in the same month bill arrears is showed as rs.1789.
If feb month bill is 1339 then how come arrears is rs.1789? Why the difference of rs.440 added in to bill?

2. I didn't bill at proper time and then applied with rs.100 as late payment...
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S
Sopan bombe
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MNGL bill

Address:Katraj, pune

Hi, i'm sopan bombe. My bp number is 50145463. Despite of very little usage from mid march upto 8th june, the used unit count is very high. It is equal to the months when there was more gas usage. Please verify the bill, there is some mistake....
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R
rohan karande
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high bill

Address:D 102, Pristine Pacific, near dmart ambegaon bk, pune 411046

Dear mngl customer 50220739 your gas bill of rs. 4483.00 is generated and due date is 27.07.2020 and your total outstanding amount is rs. 8483 you can view and pay online https://www.mngl.in/onlinebill/ reach us at [protected] or [protected]@mngl.in

Meter reading: 22.44 kg only...
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Address:Paud Rd , Kothrud Pune 411038

Mngl bill not generated since installation for bp nos 50230606, parvathi kumar. Image of the meter also sent as per the telephonic discussion had with the office bearer. On june 29 again sent a reminder email for bill not generated...
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My request # ‭10426272‬ and 10426876
Pending resolution from sept 2019

When i had applied for the connection i had clearly stated that i need soft copy as i travel. I was not getting bills in hard copy or soft copy nor sms alerts. Calling helpline did not help as they would always say that they have taken up the issue and it will resolved. Finally after getting fed up i walked in their pune office. I was made to...
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W
Why?
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excess billing

Address:Rose Icon, A 2- 304, Pimple Saudagar, Pune- 411027

Mngl has sent a wrong bill for rs 889/- which is due on[protected]. The reading in the bill shows 184 which is wrong. Even today's reading is only 175. My average bill is around 250/ to 280/.
I have sent three mails to the customer care department but till date i have not received any replies. Further no one answers on the customer care number.
Request to take up this matter and send me a correct bill duly rectified.
Unnikrishnan...
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Address:Maharashtra Natural Gas Limited (MNGL)

Since 2 years the bill is not getting generated for MNGL gas connection.

I have dropped several e-mails with the meter reading screenshot and every time I connect to customer care they say the server is down.
Has the server been down since 2 years?
Please generate the bill quickly, we are not going to pay penalty anymore.
Bp no[protected]...
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S
sachinjaain
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Connection request

Address:Pune

I have applied for gas connection online on 1st feb'2020. Most kamchor people work here, no proper resonse, even after wrtiting to crm farahana on her email id, there is no response. My application no.: 006929.

Most bureaucratic approach, like lisence raj......
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L
limayesn
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Billing amount Issue

Hello officer,

My bp no is 50171885

Billed units is 35 units.
Our units are just 18 units.

Please make corrections in the bill.

I have also contacted helpline number, no one is responding. Please help.

Thanks and regards...
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Address:A-Block, Plot No.27, Narveer Tanajiwadi, P.M.P.M.L. Bus Depot Commercial Bldg., 1st Floor, Shivaji Nagar, Pune-411005, MAHARASHTRA (INDIA). 020 – 25611000 [email protected]

MNGL Team,

I want someone to call me and explain the entire billing from day one. BP # 50189120. Below is the history of my
billing problems

• The first bill that was generated for me was for INR 4044, which I paid on 27-Jan and it is
posted in your ledger on 29-Jan
• After that I submitted a complaint on 27-Jan stating that the estimated meter reading in the
bill was 53 units...
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Hello,

I had done an online registration for a new connection on 24-jan-2020. I had submitted all the kyc documents and paid up the registration amount of rs. 500 for the same.

Below is the message i received after completing the process -

Dear customer,
Payment of rs.500.00 for mngl received successfully.
Application no:006672
Transaction no:rep[protected]
Rakheebr...
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S
sidjoshi
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non supply of gas.

Reference No: [protected]
Name of the Owner : Suhas Raghunath joshi
BP No : 50196615
Complaint : Supply of Gas in Dattwadi Rakshalekha Society building name C+d flat name c-1 has stopped for last one hour. Please resume the gas supply immediately.
Meter No : 19244807...
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