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Maharashtra Natural Gas [MNGL] Complaints & Reviews

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Updated: Aug 5, 2025
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Maharashtra Natural Gas [MNGL] reviews & complaints page 18

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P
praveen mandhare 78
from Pune, Maharashtra
Feb 22, 2019
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Address: B-201, SHRADDHA HERITAGE, Pune, Maharashtra, 411027

My BP no is 50106781, Praveen k Mandhare. My present bill showing invoice of 5385 INR .where as online billing shows INR 7198. Also for your information I have paid 1738 INR and 2150 INR (transaction number NHMP[protected] DATED 02/07/2018 AND PHMP[protected] DATED 17/11/2018). I my present bill BILL AN ARREAS OF RS 4269.97 IS shown please confirm and revert me with a corrected bill.Also i am not getting any thing on my history.
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I am trying to pay bill online from mngl website http://billing.mngl.in/Payment.aspx but it giving error "record not found".

Please help at the earliest
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    P
    paresh999
    from Pune, Maharashtra
    Feb 17, 2019
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    Address: 411048

    Dear sir

    We have applied for new connection and paid money online from past 2 months.

    Transaction no:phmp[protected] application no 000313 date 15.12.2018
    Payment of rs.6000.00 has been paid online to mngl

    Paresh mehta
    [protected]
    [protected]@gmail.com

    Kindly activate my connection urgently.

    We are suffering from two months without connection.

    Please contact me and arrange to start my connection.
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      R
      ravimngl
      from Pune, Maharashtra
      Feb 16, 2019
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      Address: Pune, Maharashtra, 412105

      Dear sir,

      Yesterday mngl people came for gas installation to my home and asked rs 300 payment for doing the connectivity. They have not provided even receipt for the cash transaction.

      Date of incidence: 15/02/2019

      My address:
      Flat 202
      Kalka residency
      Sector 6
      Moshi pradhikaran
      Pune 412105

      We would like to request you to return the amount

      Please call at +91 [protected] for further clarification. Thanks.

      Looking for your kin cooperation.

      Regards,
      Ravi
      View replies
      SImilar complaint (https://www.consumercomplaints.in/maharashtra-natural-gas-mngl-at-the-time-of-i...⇄ is resolved. Not sure why my complaint is taking so much of time.

      Please address this ASAP.
      Reply
      Hi,

      Any update on this?
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        K
        Kashmira Adake
        from Pune, Maharashtra
        Feb 16, 2019
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        Hi sir,

        Our 2 months bill generated is of rs. 10925 which is invalid. Even after clearing all the pending bills. We enquire with your customer care employee and he provided the executive number we been trying to contact him but he doesn't pick a call this complaint has been raised previously as well a 6 months before but not get resolved yet it's an humble request to get it resolved as soon as possible i m providing you bp number, you can check all the transaction made between 1-7-2017 to 1-1-2019 this is the tenure of our consumption

        Bp number is 50063447

        Flat details,

        Yash wisteria society, shankar kalate nagar, near dominoes,
        Wakad, pune
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          A
          Arun Gadewar
          from Aurangabad, Maharashtra
          Feb 13, 2019
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          replacement of gas tube

          Address: Pune, Maharashtra, 411048

          Mr rajaram had used our gas tube while giving connection, our gas tube was to expire on 31 st jan 2019. I have sent messages to him on his mob. No.[protected] and to mr. Jahid on his mob. No.[protected]. Both of them
          Deliberately not responding neither to sms or phone calls. All that is required to
          Is replacing my gas tube with co. Gas tube for safety.co. Provides 1meter length
          Gas tube free of cost, as they have done for...
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          S
          Sharda Sahu
          from Pune, Maharashtra
          Feb 13, 2019
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          waive off non usage charges

          Address: Pune, Maharashtra, 411057

          Mngl connection is not connected to our stove. Still we have charged with non usage charges.
          Now we liked to take the mngl connection but they say first you have to sent mail to waive off non usage charges only then they can provide the connection.
          From past 4 months we have sent several mails to [protected]@mngl.in. They don't even read the mail and send us standard reply. When we call customer care they ask us to send email...
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          P
          Paresh Chandra Paul
          from Savantvadi, Maharashtra
          Feb 12, 2019
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          Address: Pune, Maharashtra

          I, paresh chandra paul, r/o 404, amber, nyati empire, kharadi, pune-411014
          Am a consumer of mngl, pune. My bp no is 50090793.

          On 31 jan 2019, i received an sms from mngl, pune stating that an amount of rs 1196/- is to be paid to them by 21 feb 2019 quoting bill no[protected] dated 31 jan 2019 (The said bill is not available on their website). This amount appears to be arbitrarily decided as no one has come for meter reading since sep 2018.

          On contacting mngl customer care i was advised to send image of current meter reading. Accordingly, i have sent the image of meter reading as on 01feb 2019.

          As per the reading as on 01 feb 2019, the bill amount should be half of the amount of rs 1196/-. I have not received the corrected bills so far. You are requested to send the correct bill at the earliest. Responsibility of non/late payment is of mgnl, pune

          Regards
          Paresh chandra paul
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            D
            dssapaliga
            from Baramati, Maharashtra
            Feb 5, 2019
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            Address: Pune, Maharashtra, 411014

            Meter fixing in progress for gardenia phase - 1 scty, somnath nagar, wadgaonsheri, pune 411014. Your contractor person came to my flat b-4 bldg, flat no 20 making hole for meter fixing living the work half done telling to get the balance work to be done by us. No mngl representative to supervise the work or reporting. The work is not completed & there is no assurance from the company whether the work will be done or not.
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            Please let me know where can i get the BP number for the bill payment. I am staying in Mahindra Lifespaces Pimpri
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              P
              pessu prithiani
              from Pune, Maharashtra
              Feb 2, 2019
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              Address: Pune, Maharashtra

              From-pessu prithiani
              I have received tel, message to pay rs.929. I need following inf.in this regard.

              1. I have not received any bill showing the gas consumed, the period of the bill it relates to. I would like to receive bill in physical form for my record.

              2. The message says pay by cheque or online. I am staying at nibm rd. Kondhwa. Kindly inform where to make payment.

              3. Customer no. Is mentioned as 50155075

              4. This is my first payment.

              Mob.[protected]
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                V
                Vijay du
                Jan 30, 2019
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                Address: Pune, Maharashtra, 411014

                We are using MNGL since long time and requesting company to send us bill. Bill has not been generated since installation. It has been difficult to know the expenses or the charges for this utility. Please do the needful. I am worried about paying a big amount all of sudden because of this issue. We have tried many times to speak to customer care but not working that way. Please help us get the bill.
                BP No. 50127948
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                  D
                  Dilipdhurgude
                  from Chennai, Tamil Nadu
                  Jan 30, 2019
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                  Address: Pune, Maharashtra, 411061

                  Payment made on 4 oct 2018 & since that day there are many complaints raised from my side & so many calls are done to mngl chichwad & shivajinagar office.
                  But there is no outcome of that & till[protected] gas connection not yet done though i have paid 5500 rupees deposit to mngl.
                  Services are not organised & contract peoples are invoeved in it which are not at all accountable & no control on it.
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                  I have avail the Pipeline connection of MNGL in my home. Today gas supply suddenly gets stopped. Please do the immediate action
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                    R
                    Rajesh Math
                    from Bengaluru, Karnataka
                    Jan 30, 2019
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                    arrears in first bill without explicit authorizations

                    Address: 411007

                    We have recieved the first bill for period 06.10.2018 to 08.01.2019 for.

                    Meter # xxxxxx38482
                    Bp : xxxx4724
                    Bill # : xxxxxx5679

                    We were told at the time of installation that there is no cost to us so we gave our aadhar cards
                    We have received the first bill with arrears of 5900... We are really confused...
                    A) how can we have arrears in first bill? This cannot be installation as it was...
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                    V
                    vikasmech1
                    from Panaji, Goa
                    Jan 22, 2019
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                    Address: Pune, Maharashtra, 411046

                    I have submitted mngl new connection form on 27th october 2018. Same is approved on 29th October 2018.

                    They promised me that your connection will be get activated within 90 days, however there is no any communication from MNGL. I have called to mr. Vaidya [protected], mr. Sagar[protected], several time.

                    When i check on mngl site for application number, i am not able to get application details also.

                    If mngl do not want to give service then at least they have to inform us early so i am not able to depend on them. Try to find out other suitable solution.

                    From this it seems that they dont want any new customers.
                    Jan 22, 2019
                    Updated by vikasmech1                     My BP no is 50176050
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                      M
                      mahavir1408
                      from Pune, Maharashtra
                      Jan 11, 2019
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                      Address: Pune, Maharashtra, 411026
                      Website: www.mngl.in

                      Hello all,

                      I had applied for a new connection in the month of november, 2018 by paying an amount of rupees 6550.00 at mngl, link road, chinchwad gaon office. Initially the mngl customer executive said that i will get the connection within 15 days. However, it's been more than 2 months now but i have not got the gas connection. Moreover, other flats in my apartment already has mngl connections so i don't think there should be any reason to not setup a gas connection at my house. We had also registered a telephonic complain on 18th december, 2018 but we still hadn't received a response from mngl. Here is the complain/request no. 10322410

                      Below are the details of my connection request.
                      B. P. No. 50178325

                      It is a humble request to the moderator/stakeholders of the consumer forum to help me as i do not have any option left.

                      Thank you,
                      Mahavir munot
                      Jan 28, 2019
                      Updated by mahavir1408                       Hello Admin,

                      I haven't heard back from anyone regarding my complain. Can anyone please help me to get a mngl gas connection.

                      Looking forward for some help from this forum.

                      Mahavir Munot
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                      We are facing gas connection issue at marigold cooperative society, sinhagad road, Pune .
                      Can someone please look into this matter urgently..
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                        V
                        [email protected]
                        from Arambol, Goa
                        Jan 10, 2019
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                        Address: Pune, Maharashtra, 411030

                        Complaint registered on 14 nov 2018 for cu piping. Supervisor visited along with the person on 27th nov 2018. Discussed & replied that next day the person will visit to your place along with material & will resolve the issue. On same day the person completed for rubber tube routing only.
                        Again i gave reminder call twice but till date issue is not resolved.
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                          T
                          Tabassum Karajagi
                          from Mumbai, Maharashtra
                          Jan 8, 2019
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                          Address: Pune, Maharashtra, 412105

                          Since last sunday i. E. 6 january 2019, flame for mngl connected gas stove is very much low. Can't even make tea faster. Earlier i could cook my my 3 burger gas stove will full flame. But now, only for single burner, the flame is too low. Due to this, when i try to simmer the flame, it gets turned off automatically.
                          My bp no. Is 50056267. I stay in moshi, pimpri chinchwad.
                          Please check for the issue asap as i suffering a lot because of this.
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                            V
                            VinD2018
                            Jan 4, 2019
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                            Address: Pune, Maharashtra
                            Website: www.mngl.in

                            I have done the advance payment of rs.6500 and bp number was generated on 10-oct-18.

                            Even after multiple calls on customer care and email no one had contacted for connection. I am still struggling to understand by when my connection will be done.

                            I had called the customer care and they had raised a request number 10305447. This request number is still unresolved. And after repeated calls to them the customer care says that they can only remind the respective team and that is the only way of escalation.
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                              P
                              Poonam Palkar
                              from Pune, Maharashtra
                              Dec 29, 2018
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                              Address: Pune, Maharashtra, 412105
                              Website: 412105

                              B. P. No. 50174529... Connection not yet received

                              I am the resident of moshi complete address below.

                              Flat no. 1003, e building, woodville phase 3, near gail india ltd, pin code 412105

                              I have paid for the connection in the month of october 2018. However have not heard from mngl since then.

                              Request you to revert at the earliest.

                              Poonam palkar
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                              Today at around 8.00 pm the gas supply stopped all of a sudden. We are unable to get customer care number. Pl.help
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                                S
                                Sagarchouhan
                                from Aurangabad, Maharashtra
                                Dec 26, 2018
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                                Address: Pune, Maharashtra, 411028

                                I had done the advance payment of inr 6500 and bp number was generated on 22nd october. Even after multiple calls on customer care and email no one had contacted for connection. I am still struggling to understand by when my connection will be done.
                                Hope some will contact me soon for connection
                                Complaint number[protected]
                                Area magarpatta city, pune

                                Regards
                                Sagar
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                                  swapnil_dc
                                  from Bengaluru, Karnataka
                                  Dec 24, 2018
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                                  Address: Pune, Maharashtra, 411038

                                  Hi,

                                  I am resident of flat no 204, harikrupa society, kothrud, pune 411038. I have paid mngl all payments to initiate cng gas connection before 1.5 year.

                                  Mngl is yet to start supply of gas connection to me and my society members through pipeline and connection has been reached to next to my society.

                                  Mngl channel partner png has collected cheques on behalf of mngl in pune.

                                  This is case of getting fraud or delay. Kindly look into it.
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