Maharashtra Natural Gas [MNGL] Complaints & Reviews

Address: Sinhgad Road, 411041

Hello,
I requested mngl to disconnect personally on 27 th Feb, 2019. During call with mngl customer care it has been told me that it will take couple of days to disconnect gas connection. Also I sent all details through mail to mngl as well as in person. I didn't get any response from them.
Could you please confirm if you can help me to sort it out as I am not able to pay hepty bills of mngl gas.

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Address: Oasis galaxy sector no13 plot no 105 spin road. PCNTDA Chikhali CHINCHWAD pune, 411019

Cheque rs 500 & firm fill up & handover to sales girl in last year, but still not getting connection. Intact meter & pipeline connection came inside my kitchen. When i investigated then came to know that my cheque was misplaced by mngl chinchwad branch. I raised a complaint by email but not received satisfactory support.
Please look into matter asap

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Address: FLAT NO: 202, KALKA RESIDENCY,, NEAR PCNTDA TRAFFIC PARK, SECTOR 6,, SPINE ROAD, MOSHI PRADHIKARAN, Pune, Maharashtra, 412105

Hello,

I have taken a connection 15 feb 2019. The connection boy had cut our lpg gas pipe from the middle and connect it to our gas shegdi and tite the button of shegdi. And at the time of installation we have given 300 rs. To them. Now from the first day of connection there is small leakage in the gas but we cant identify from where it is. Today its fire from button of shegadi. I have called to this [protected] (Kaillas) number. He is taking visiting charges and destroyed parts charges.
We cant pay two times for new gas connection and its leakage issue.

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V

vicky daware

Mar 21, 2019

Hello sir,

I am trying to pay mngl bill online. While trying to pay bill it was asking me for bp number so where i will get that bp number. Please help.

Thanks
Vikas daware

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Address: Blossom N Springs society, Baner Pashan link road, Pashan, Pune - 411021, Pune, Maharashtra, 411021

I've been trying to generate bp number for mngl pipeline that out society has. I talked to number of agents on their toll free number and all of them are saying write an email to our customer care and they will generate if for you.

So i wrote email with all the necessary data and they are replying that you can't do it on email. You have to visit the office.

So many days and i still don't what should i do or what is the correct process.

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A

Ajay Mudaliyar

from Delhi, Delhi

Mar 7, 2019

My BP No. 50078004
On your bill my name is printed AJAY SHANKARRAO MURLIDHAR,
but my surname is " MUDALIYAR "

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Ajay Mudaliyar's reply, Mar 7, 2019

Pl update your KYC

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Address: B-201, SHRADDHA HERITAGE, Pune, Maharashtra, 411027

My BP no is 50106781, Praveen k Mandhare. My present bill showing invoice of 5385 INR .where as online billing shows INR 7198. Also for your information I have paid 1738 INR and 2150 INR (transaction number NHMP[protected] DATED 02/07/2018 AND PHMP[protected] DATED 17/11/2018). I my present bill BILL AN ARREAS OF RS 4269.97 IS shown please confirm and revert me with a corrected bill.Also i am not getting any thing on my history.

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D

Dattatraya Kulkarni

from Mumbai, Maharashtra

Feb 28, 2019

I am trying to pay bill online from mngl website http://billing.mngl.in/Payment.aspx but it giving error "record not found".

Please help at the earliest

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Address: 411048

Dear sir

We have applied for new connection and paid money online from past 2 months.

Transaction no:phmp[protected] application no 000313 date 15.12.2018
Payment of rs.6000.00 has been paid online to mngl

Paresh mehta
[protected]
[protected]@gmail.com

Kindly activate my connection urgently.

We are suffering from two months without connection.

Please contact me and arrange to start my connection.

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Address: Pune, Maharashtra, 412105

Dear sir,

Yesterday mngl people came for gas installation to my home and asked rs 300 payment for doing the connectivity. They have not provided even receipt for the cash transaction.

Date of incidence: 15/02/2019

My address:
Flat 202
Kalka residency
Sector 6
Moshi pradhikaran
Pune 412105

We would like to request you to return the amount

Please call at +91 [protected] for further clarification. Thanks.

Looking for your kin cooperation.

Regards,
Ravi

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R

ravimngl

from Pune, Maharashtra

Mar 11, 2019

SImilar complaint (https://www.consumercomplaints.in/maharashtra-natural-gas-mngl-at-the-time-of-i...⇄ is resolved. Not sure why my complaint is taking so much of time.

Please address this ASAP.

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R

ravimngl

from Pune, Maharashtra

Mar 29, 2019

Hi,

Any update on this?

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Hi sir,

Our 2 months bill generated is of rs. 10925 which is invalid. Even after clearing all the pending bills. We enquire with your customer care employee and he provided the executive number we been trying to contact him but he doesn't pick a call this complaint has been raised previously as well a 6 months before but not get resolved yet it's an humble request to get it resolved as soon as possible i m providing you bp number, you can check all the transaction made between 1-7-2017 to 1-1-2019 this is the tenure of our consumption

Bp number is 50063447

Flat details,

Yash wisteria society, shankar kalate nagar, near dominoes,
Wakad, pune

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Address: Pune, Maharashtra, 411048

Mr rajaram had used our gas tube while giving connection, our gas tube was to expire on 31 st jan 2019. I have sent messages to him on his mob. No.[protected] and to mr. Jahid on his mob. No.[protected]. Both of them
Deliberately not responding neither to sms or phone calls. All that is required to
Is replacing my gas tube with co. Gas tube for safety.co. Provides 1meter length
Gas tube free of cost, as they have done for...

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Address: Pune, Maharashtra, 411057

Mngl connection is not connected to our stove. Still we have charged with non usage charges.
Now we liked to take the mngl connection but they say first you have to sent mail to waive off non usage charges only then they can provide the connection.
From past 4 months we have sent several mails to [protected]@mngl.in. They don't even read the mail and send us standard reply. When we call customer care they ask us to send email...

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Address: Pune, Maharashtra

I, paresh chandra paul, r/o 404, amber, nyati empire, kharadi, pune-411014
Am a consumer of mngl, pune. My bp no is 50090793.

On 31 jan 2019, i received an sms from mngl, pune stating that an amount of rs 1196/- is to be paid to them by 21 feb 2019 quoting bill no[protected] dated 31 jan 2019 (The said bill is not available on their website). This amount appears to be arbitrarily decided as no one has come for meter reading since sep 2018.

On contacting mngl customer care i was advised to send image of current meter reading. Accordingly, i have sent the image of meter reading as on 01feb 2019.

As per the reading as on 01 feb 2019, the bill amount should be half of the amount of rs 1196/-. I have not received the corrected bills so far. You are requested to send the correct bill at the earliest. Responsibility of non/late payment is of mgnl, pune

Regards
Paresh chandra paul

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Address: Pune, Maharashtra, 411014

Meter fixing in progress for gardenia phase - 1 scty, somnath nagar, wadgaonsheri, pune 411014. Your contractor person came to my flat b-4 bldg, flat no 20 making hole for meter fixing living the work half done telling to get the balance work to be done by us. No mngl representative to supervise the work or reporting. The work is not completed & there is no assurance from the company whether the work will be done or not.

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S

sarikasaxena

from Delhi, Delhi

Feb 6, 2019

Please let me know where can i get the BP number for the bill payment. I am staying in Mahindra Lifespaces Pimpri

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Address: Pune, Maharashtra

From-pessu prithiani
I have received tel, message to pay rs.929. I need following inf.in this regard.

1. I have not received any bill showing the gas consumed, the period of the bill it relates to. I would like to receive bill in physical form for my record.

2. The message says pay by cheque or online. I am staying at nibm rd. Kondhwa. Kindly inform where to make payment.

3. Customer no. Is mentioned as 50155075

4. This is my first payment.

Mob.[protected]

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Address: Pune, Maharashtra, 411014

We are using MNGL since long time and requesting company to send us bill. Bill has not been generated since installation. It has been difficult to know the expenses or the charges for this utility. Please do the needful. I am worried about paying a big amount all of sudden because of this issue. We have tried many times to speak to customer care but not working that way. Please help us get the bill.
BP No. 50127948

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Address: Pune, Maharashtra, 411061

Payment made on 4 oct 2018 & since that day there are many complaints raised from my side & so many calls are done to mngl chichwad & shivajinagar office.
But there is no outcome of that & till[protected] gas connection not yet done though i have paid 5500 rupees deposit to mngl.
Services are not organised & contract peoples are invoeved in it which are not at all accountable & no control on it.

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R

rohitpar

from Pune, Maharashtra

Feb 4, 2019

I have avail the Pipeline connection of MNGL in my home. Today gas supply suddenly gets stopped. Please do the immediate action

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Address: 411007

We have recieved the first bill for period 06.10.2018 to 08.01.2019 for.

Meter # xxxxxx38482
Bp : xxxx4724
Bill # : xxxxxx5679

We were told at the time of installation that there is no cost to us so we gave our aadhar cards
We have received the first bill with arrears of 5900... We are really confused...
A) how can we have arrears in first bill? This cannot be installation as it was...

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Address: Pune, Maharashtra, 411046

I have submitted mngl new connection form on 27th october 2018. Same is approved on 29th October 2018.

They promised me that your connection will be get activated within 90 days, however there is no any communication from MNGL. I have called to mr. Vaidya [protected], mr. Sagar[protected], several time.

When i check on mngl site for application number, i am not able to get application details also.

If mngl do not want to give service then at least they have to inform us early so i am not able to depend on them. Try to find out other suitable solution.

From this it seems that they dont want any new customers.

Jan 22, 2019

Updated by vikasmech1 My BP no is 50176050

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Address: Pune, Maharashtra, 411026

Website: www.mngl.in

Hello all,

I had applied for a new connection in the month of november, 2018 by paying an amount of rupees 6550.00 at mngl, link road, chinchwad gaon office. Initially the mngl customer executive said that i will get the connection within 15 days. However, it's been more than 2 months now but i have not got the gas connection. Moreover, other flats in my apartment already has mngl connections so i don't think there should be any reason to not setup a gas connection at my house. We had also registered a telephonic complain on 18th december, 2018 but we still hadn't received a response from mngl. Here is the complain/request no. 10322410

Below are the details of my connection request.
B. P. No. 50178325

It is a humble request to the moderator/stakeholders of the consumer forum to help me as i do not have any option left.

Thank you,
Mahavir munot

Jan 28, 2019

Updated by mahavir1408 Hello Admin,

I haven't heard back from anyone regarding my complain. Can anyone please help me to get a mngl gas connection.

Looking forward for some help from this forum.

Mahavir Munot

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R

ravindrawar

from Nagpur, Maharashtra

Jan 14, 2019

We are facing gas connection issue at marigold cooperative society, sinhagad road, Pune .
Can someone please look into this matter urgently..

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Address: Pune, Maharashtra, 411030

Complaint registered on 14 nov 2018 for cu piping. Supervisor visited along with the person on 27th nov 2018. Discussed & replied that next day the person will visit to your place along with material & will resolve the issue. On same day the person completed for rubber tube routing only.
Again i gave reminder call twice but till date issue is not resolved.

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Address: Pune, Maharashtra, 412105

Since last sunday i. E. 6 january 2019, flame for mngl connected gas stove is very much low. Can't even make tea faster. Earlier i could cook my my 3 burger gas stove will full flame. But now, only for single burner, the flame is too low. Due to this, when i try to simmer the flame, it gets turned off automatically.
My bp no. Is 50056267. I stay in moshi, pimpri chinchwad.
Please check for the issue asap as i suffering a lot because of this.

Maharashtra Natural Gas [MNGL] Complaints & Reviews

File a complaint to Maharashtra Natural Gas [MNGL]

Maharashtra Natural Gas [MNGL] reviews & complaints page 18

products / services

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connection not getting, cheque rs 500 & form fill up last year

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taking a charges rs 300 for installation and also resolving gas leakage after 15 days of installation of new gas connection.

Post your Comment

generating bp number mngl

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bill payment

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new connection

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unauthorized charges by mngl people during gas installation

Post your Comment

our 2 months bill generated is of rs. 10925 which is invalid. bp number is 50063447

Post your Comment

replacement of gas tube

waive off non usage charges

excessive billing amount without bills/ details of billing

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meter fixing

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non-receipt of actual bill

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bill not generated: bp no. 50127948

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connection not done since 4 month

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arrears in first bill without explicit authorizations

maharashtra natural gas [mngl] not responding for gas connection

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delay in mngl gas connection

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installation for cu connection pipe inside the premises.

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reduced flame for kitchen mngl gas connection

Post your Comment

Maharashtra Natural Gas [MNGL] Complaints & Reviews

File a complaint to Maharashtra Natural Gas [MNGL]

Maharashtra Natural Gas [MNGL] reviews & complaints page 18

products / services

Post your Comment

connection not getting, cheque rs 500 & form fill up last year

Post your Comment

taking a charges rs 300 for installation and also resolving gas leakage after 15 days of installation of new gas connection.

Post your Comment

generating bp number mngl

Post your Comment

bill payment

Post your Comment

new connection

Post your Comment

unauthorized charges by mngl people during gas installation

Post your Comment

our 2 months bill generated is of rs. 10925 which is invalid. bp number is 50063447

Post your Comment

replacement of gas tube

waive off non usage charges

excessive billing amount without bills/ details of billing

Post your Comment

meter fixing

Post your Comment

non-receipt of actual bill

Post your Comment

bill not generated: bp no. 50127948

Post your Comment

connection not done since 4 month

Post your Comment

arrears in first bill without explicit authorizations

maharashtra natural gas [mngl] not responding for gas connection

Post your Comment

delay in mngl gas connection

Post your Comment

installation for cu connection pipe inside the premises.

Post your Comment

reduced flame for kitchen mngl gas connection

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