Maharashtra Natural Gas [MNGL] Complaints & Reviews

I have paid money twice for a bill. The money has been debited from my account but not been added into the credit. The amount that I paid is 2972. I have been calling the customer care number since last two weeks but no response!!! They are just simply saying that even though you have paid extra money, there's no need to worry as it will be added and stored into the credit and will be used for the next payment. Then, my money should be credited...

We have paid amount of 5500 at pimpri chinchwad mngl office for gas pipeline connection in 15 aug 2018. According to policy connection should get installed within 90 days. But now for my flat in royal tranquil society in pimple saudagar, its been more than 110 days, connection is not installed yet

Bp no. 50038180

We have called 100 times to the customer care but no action has been taken. As this is comes under...

Sir,
I have paid amount of rs 6, 000 for pipeline gas connection on 26.7.17 (Receipt is enclosed) but yet today there is no connection.
Your person mr vinay & one more person came to my house & did half work (Photographs are enclosed) even that work is also not done properly. Ur official can visit to my house. What they have told that required drill was not with them to drill my marble otta on which my gas hub is fitted. U...

Dear sir/madam
When i was offered the mngl connection, it stated that the security deposit rs 5000 will divided into 10 monthly installments and rs. 500 will added in you monthly bill towards this. This was clarified with your customer care when 1 st bill was generated. So the 1st bill that was generated was paid accordingly ie. Gas charge + 1st instalment of deposit rs 500.
But when i see the second bill that was generated...

I have submitted mngl new connection form on 05th october2018. I have called to mr. Prashant malkar [protected], mr. Patil [protected], mr. Pande [protected] several time. Now they have blocked my number and diverted to some other number. I have attached some screen shot of call details. It's not showing all details now. When i check on mngl site for application number, i am not able to get application details also.
If mngl do not want...

Complaint against delay to install my new connection.
Bp no :[protected],. Payment paid to you in may month.
Please install my connection urgent.
From last two months i m follow up to company by mail & call to cusomer care.
But still my problem not solve. Its take so long time to do procedure. Now i m tired to do followup.
Urgent solve my problem & install connection....

Payment made on wrong customer id no : 086465

By mistake we have made online payment to this id and we are attaching documents of the same in this email.
We request you to please check your suspense account just in case the amount of rs 5500.00 which has been successfully transferred on 10.09.2018 at 4:05pm is there and request you to kindly credit it against our correct customer id no : 50046535.

I am...

By mistake we have made online payment to this id and we are attaching documents of the same in this email.
We request you to please check your suspense account just in case the amount of rs 5500.00 which has been successfully transferred on 10.09.2018 at 4:05pm is there and request you to kindly credit it against our correct customer id no : 50046535.

I am a working women and this amount is big for me — please helpbr...

Dear sir/madam,

I received mngl gas bill no. [protected] for bp no. 50064719 this month. Total bill amount mentioned is rs. 1015.81 but the total invoice amount is rs. 5213. I am not able to understand how the invoice amount of rs. 5213 is calculated and request for a complete break up and explanation. I am attaching the bill copy for your reference.

I hope to get a resolution and correction for this soon....

Payment made on wrong customer ID No : 086465

By mistake we have made online payment to this ID and we are attaching documents of the same in this email.
We request you to please check your suspense account just in case the amount of Rs 5500.00 which has been successfully transferred on 10.09.2018 at 4:05pm is there and request you to kindly Credit it against our correct Customer ID No : 50046535.

I am...

I refilled cng on 10th nov to below address and intimated the staff that filling gun is leak and half of the cng which was billed to me got wasted still staff was least bothered. Isn't it not wastage of money and gas, harm to environment.

Hindustan petroleum balaji petroleum
Plot 3 & 4, pune ahmednagar highway, wagholi, wagholi, maharashtra 412207
[protected]
https://goo.gl/maps/xq6TGEpLhzt...

Hi,

Bp no:50140155.
Area : wakad, pune.
I paid the amount rs6500 in the mid of april 2018 to mngl for new connection but i am yet to get the connection. It's been 7 months now.
I have called on mngl customer care number atleast 4-5 times and raised a complaint each time, but nothing happens. Everytime when i phone them, i just get a assurance of completion within a week but no one turns.
I have...

Dear sir/madam,
I am already paid amount of rs.6550/- online for new gas connection my bp no. 50169811.in my area already gas pipe line last 3 year but no connection fitted to me i am already paid amount dt. 24/8/2018 65 days later no any mngl person call me or no new line issue so please taken action immediatly.
Surendra sonavane
[protected]
[protected]...

I am a working person and am not at home when your person comes to take meter reading. I have sent meter reading on your no. Provided, but am still getting bills for higher reading. Currently my usage is only upto 60 and i have got bill for 146
Need correct bill so as to make payment

Bp no :50007812
Reading as on 24th oct :60.03
Customer name : sanjay madurkar
Bill generated for 146 units...

Thursday around 11.30 am i have to fill cng in car aroung 350rs in chaudhari mngl pump. Unfortunately while swapping my debit card while entered pin machine gets switched off, and they tell me swap card with different machine.

So i have swap again, but when i seen my account details i seen 2 times swapping shown in cng pump one for 349rs and one for 350rs

Please check and revert my money asap...

I have connection at my house a-401, venkatesh lake vista, dattanagar jambhulwadi road, ambegaon kh, pune 411046.
I have received sms to pay bill amounting to rs.6112/-. Kindly note that the gas connection is not in use from the begining till this date. It appears that meter reading was not taken.

Furthermore, the amount of deposit fixed for our residential colony is rs.500/- only.
You are requested to sen a revised...

I stay in Suryakiran society, moshi pradhikarn, where mngl has laid out pipeline network. I have applied for gas connection in Jan 2018 . My cheque of rs 6500 got deducted February 2018. Still no one turn up to do gas connection. I have called to mngl customer care 15 times so far and dropped email thrice by now. All they (Customer care representative) say is "i will escalate the issue on high priority & as a matter o[censored]rgency to concerned...

Bp number : 50124730
Fistly mngl has not provided any bill since last six month and by making complaint / and continuous followup the mngl has generated bill with late fee
Also the bill generated are having following issue
Very poor response.

Wrong billing by mngl
1. Four version of difference bill provided
2. No any proper breakup
3. Undue late fee charged
4. Undue arrears...

Complainant: smt vijaya vishwanath vaidya (Age 80 yrs.)
I had deposited rs.6, 000/- towards :500.00 (Non refundable), 2500.00 (Reg.& connection security deposit, 2500.00reg. Security deposit, 500.00 security deposit towards gas consumption. Vide cheque no.34395 dtd.12.04.2017 drawn on sbi, deccan br. The said cheque was accepted on 25.04.2017 by your pune office. The form no is 192227.
Sorry to write till date no correspondance...

I have complain to ur area manger. He is wrong things. He is taking money from contactor for back feeling of m. P in our the major depth 1.2 meters but he is doing back feeling in 800 mm. If i am wrong the check that area bavdhan, pashan. I[censored] not take action i will go to ministry office.in ur company all r thief.in his area no body is doing gud working. They r working for money n damage the mngl company. They fit couple properly....