Maharashtra Natural Gas [MNGL] Complaints & Reviews

We did the gas pipeline connection in the month end of march 2018, but we have recieved a bill for the gas from january 2018.

To resolve this we had talked to the customer care on 9th june 2018 and also raised a complain for the same. The customer care people asked us to write an email with upadted reading and we did the needful.
Still we haven't received any proper response from the team. Nor does anybody came to take...

I has applied for new connection 10th march 2018. At that time mngl said that it will take one month to install the connection. Although society has already mngl pipeline installed till our balcony. They had to install only meter and connect it to stove.

It has been more than three months that i have been chasing them. Bp number is already generated in march. Each time they will say that person will come this monday. I don't...

I stay in prime plus society, pimple saudagar pune where mngl has laid out pipeline network. I have applied for gas connection in dec 2017 last year. My cheque of rs 6000 got deducted on 27 jan 2018. Still no one turn up to do gas connection. I have called to mngl customer care 15 times so far and dropped email thrice by now. All they (Customer care representative) say is "i will escalate the issue on high priority & as a matter o[censored]rgency...

Hello sir i had taken mngl connection in january 2018. Now i have received a message for paying bill online from mngl and the website has been given in that message and the customer number is also given in that message. So i was trying to pay mngl bill online. While trying to pay bill it was asking me for bp number so where i will get that bp number.

Please help me...

Bp number : 50067843

I have requested for new connection of my flat which i have recently purchased. I have filled the online form for the same. Application number have been mentioned in the subject of this mail.

I found out that, the flat i have purchased already has a connection which is temporarily disconnected (Meter number[protected]. The previous owner (Sanket dalvi) has given application for permanent...

I stay in Nanded City, Sinhagad Road Pune where MNGL has laid out Pipeline network. I have applied for gas connection on 22 Feb 2018. My cheque of Rs 6000 got deducted on 5 March 2018. Still no one turn up to do Gas connection. I have called to MNGL customer care 5 times so far and dropped email twice. All they (customer care representative) say is "I will escalate the issue to concerned department and connection would be established within...

I am not getting bills since the connections is taken. Its been almost 3-4 months. Connected with customer care and shared the lastest meter reading snapshot but not getting any response. I need the bill urgently. I have dropped multiples mails to [protected]@mngl.in but not getting any response. Service is pathetic. Can you please help me to get the bills. When i am trying using bp no in online sites its showing record not found. Below...

I have made the payment long time back and still the pipeline has not been activated. Only the meter has been setup, the final nozzle for the gas pipe has not been installed. I have registered multiple complaints and was given the same answer that it will be resolved in 2-3 days which has never happened. It has become uncertain for us as to till when are we supposed to keep getting the LPG cylinders. I have sent emails to the customer care...

I did the payment for a new connection in october 2017 n got the line in 2 months.
Just a pipe needs to be connected to the stove which was not available with the worker at the time of connection.
I am following with mngl from past so many months n till yet work not done.
Everytime they say 2-3 days but it's been 5 months.
Earlier also i had sent a mail n no action has been taken.
Please consider this on...

Online payment has been done on mar 06' 2018 for activating new gas connection and bp number generated on apr 04' 2018 but connection neither activated yet nor any service provider/representative arrived to activate the connection. Several complaint has been registered with the customer help line but there is no response form there end. Please do the needful....

Ihave received latest bill no.[protected] for rs.1482/ inclusive of arrears of rs.880/. However i would like to mention that i have already paid the following bills amounting to rs.880/on 13/11/2017 by cheque no.353915 drawn on idbi bank ltd. The cheque has been debited in my a/c. Kindly therefore confirm that the payment is credited correctly to my a/c.

Kindly confirm the same....

Flat no k102, sun universe, narhe. Installation in process here. Installation people installed machinery in jan 2018. Did not install properly. Unnecessary holes drilled in wall, pipes not attached to wall, did not rectify till date.
Your supervisor tushar sledge took cheq of rs 500 on 27.02.18 and told that i would get bp no within 15 days, which is still awaited.
Mr tushar not responding. Also tried your customer care n[protected]....

It's very much disappointed to publish foolish nature of mngl as a company n their employees as... All this are sending fake bills to their customer also their bill reading collection agent iiregular never take readings on proper timings..
My approximate gas bills of two months is 800-900/-rs but this time this foolish guys sent me bill of 6300/-rs with same usage.

When i talk with their customer support this foolish...

My name is kiran karnik, bp number is 50006926.

Since dec 2017, we are not using the mngl gas but in order to preserve the connection, i have already paid (Over paid) in advance.

Recently, i recd. Sms asking me to pay more amount - even when i did not use the gas.

I would like the concerned dept. To look in to this and amend the bill.

Thanks and regards....

It has been more than 3 months, i have been following up to get the gas connection at my flat, at brahma palace, pimple gurav, pune

Bp no : 50109871

Have called the customer care multiple times, and the response i get is they have escalated my case on high priority, and will be resolved within 2 days. Have also mailed to their email address with all the details, but no action.
There is no other number...

I am going to payment options and entering my b. P no 50050604
B. P no is taken and verified from my mngl bill copy.
However, it is saying "records not found"

I cannot pay cash or by drop cheque every time.
It has to be online.

How can this can happen?
I am not responsible for delay in payment!!... Mngl to take a note
I am contacting customer care aslo....

I am trying to pay bill online from mngl website http://billing.mngl.in/Payment.aspx but it giving error "record not found" after entering bp number. I am entering bp number mentioned on my bill "50044*".
Bill number is [protected].

Please provide solution as soon as possible so that i can pay bill to avoid late fee. Also please revert back if any details required....

It has been more than 3 months, i have been following up to get the gas connection at my flat, at suncity road, anandnagar, pune

Bp no : 50108594

Have called the customer care multiple times, and the response i get is they have escalated my case on high priority, and will be resolved within 2 days. Have also mailed to their email address with all the details, but no action.
There is no other number...

We applied for a connection to mngl in late oct 2017. We received the connection installed after waiting for a long time somewhere in december 2017. Half of that month we were out of town and there was very limited usage. The rest of january 2018 also our usage was limited.in january 2018 someone from mngl sent me an sms stating that we were unavailable when he visited to check the meter reading at our house. He asked us to send over whatsapp...

Hi team,

With the reference of bp no. 50077563 & bill no. [protected] bill which i received from 01-sep 2017 to[protected], the bill charges are so high. I am not able to understand, meter reading was done only once in the month of oct (In beginning) till installation. How suddenly rise in the bill. Before that i paid rs 135 (July 2017-aug 2017) & rs 88 (May 2017 to june 2017) but sep-oct 2017 my bill made 3305 rs. How it can...