Maharashtra Natural Gas [MNGL] Complaints & Reviews

Even after instructing mngl contractor to route the cng pipeline such that it will be easy to operate in kitchen. Contractor has made the cng routing in very haphazard manner. I am following with mngl since last two months but didn't get any response till now.. Very poor service.. I would say no service at all..
I don't understand why they kept customer service dept if they are responding at all.
Customer id[protected]
br...

I am staying in magarpatta city, where pipe gas required setup for pipe gas is available, for the same mngl should not take more than 15 days to perform the installation, but since almost 3 months no one is ready to perform the installation, behavior for the people coming for the installation is not good, they are not talking in right way with ladies as well, i did escalated this issue on 21-mar-2017.
On 24-may-2017, mngl pipe gas...

Chairman / secretary nas given ` noc` to do needful for providing fresh new connetion on 19th may 2017. On enquiry by flat owner of no. 9 s s soman he was told that within a weeks time you will be asked to fillup individual application alongwith payment but even after 2weeks/ 14 days there is no communication.

Will you please expedite necessary formalities. However in anticipation individual application is being filed by s...

It's been more than 4 months since i have applied for the new pipe gas connection. The set-up is ready in my building but still no connection. Most frustrating experience, as usual from govt. Entity. Hopeless...
Made alnost 10 calls and mails to their customer care but every time i was told that request has been sent from our side and we can't do anything. When asked for responsible person to call; they don't have any idea. My cheque...

Connection is provided at home y mngl but nobody has came to collect bills from last 6 month how we will able to pay it at once. And even customers care person are not attending the calls. While taking connection they told you will receive the bill every month but still last 6months nobody came please let me know the answer how to resolve this issue...

At my home, MNGL meter installed.I have paid all the deposits for this.
Now I just need to attach gas pipe line to my shegadi, hardly it tooks 5-10 mins, daily from last 10 days I am doing followup for this with MNGL customer care, daily I am getting answers like we have forwarded your request and engineer will resolve it as soon as possible but not timelines for this.
Daily my family doing our lunch and dinner at outside,...

It has been more than 3 months, i have been following up to get the gas connection at my flat, in pimple saudagar.

Bp no : 50077993

Have called the customer care, around 100 times, and the response i get is they have escalated my case on high priority, and will be resolved within 2 days. Have also mailed to their email address with all the details, but no action.
There is no other number on the website...

My bp no, is 50044868 — nitish singh, b203 shonest tower, wakad.

I did not get any bill so far, because my flat was closed when the meter reader had come.
I downloaded my bill from the mngl website.
The meter reading as on today[protected] is 28 units.
Your bill mentions 33 units as on 30th, march, 2017.
How can this be possible???
I have still paid full amount.
Please take corrective...

I have paid the amount for the MNGL connection on 8th December 2016.

Below are my details

Name: Shailesh Shrikant Sathe
Address: Flat no.11, building no.A1, Shweta co.op hosuing society, Sinhagad road, Pune-411030.

My form number is 174860.

B.P Number: 50077062

Even after several emails to customer care of MNGL, the only response i get is there will be connection...

All the lawn costing around 12k is damaged due mngl pipe deployment. The concern person Dev promised to give the refund but now he is avoiding n ignoring my calls. If no action is taken in next couple of days I will complaint in police. Please take this on priority as this is pending since 2 months. My name is Sunil n I stay in Pune, Prabhat Road

Regards,
Sunil
[protected]...

Staying in Chandraneel Apartment, Near DSK Ranwara, Bavdhan Pune 411021.
MNGL represntative approached for new MNGL connection to our society. MNGL representative visited and collected deposit cheques from us.
Chquest got credited to MNGL account .
Myself given full deposit amount for my both the flats, its been more than a year now. No update on MNGL connection.
Would like to request for refund of my amount along...

I, J.E.Prasad, 21, Blue Bell, Neco Garden, Viman Nagar, Pune -411014 applied
for gas connection vide application form no -150913 dtd 7/9/2016. On 4/1/2017 connection is given (not started still)
Now, my complaint is ___ Name written in the execution staff list is prasad venkateswararao, But I gave my name as J.E. Prasad in the application form
(also in the electricity bill xerox enclosed with form is J.E.Prasad). br...

BP No.50009948
I have applied for gas disconnection on 20th April, 2016.After number of phone calls, e-mail MNGL has shown mercy and disconnected on 30th November, 2016. The official in charge of customer care to whom the application is given, told me it will take 3 months for disconnection.Alas it is not so.
It is almost one month after disconnection and still the caution money not returned.
I am pained to note AN ISO...

This is with reference to gas filling at mngl moshi center. On every swipe (Hdfc debit card) there is 11.50 deducted from my account. This is apart from the normal swipe of gas that is filled.

Hence wanted to know more about this additional deduction from my account.

If this is a normal process, then i guess it better to pay via cash and not use debit card....

Hi,

My name is Piyush Anand and I am living in Kolte Patil Life Republic Society on rent. My landlord's name is Rakesh Kumar. A Gas connection was given 3 months ago from Society. People came and took meter reading also but I never got a gas bill. I had a word with Mr. Yogesh (in chinchwad office), he is working on generating a bill. My tentative consumer id which was given to me is [protected] which is currently not working.br...

Sir/madam,

This refers to the bill no[protected] name krishnan ganapathy bill date 31.7.2016 the current reading was wrongly taken by your representative the previous reading was 481 the current reading till date 506, but your bill was showing 612. So kindly revise the bill and send to us to pay the correct amount.

Regards,
Ganapathykrishnan...

Subject : Non usage of PNG
Ref : You bill no [protected] dt 07.04.16

Dear Sir,

I have received a bill amounting to Rs 885/- for the gas consumed by me. I wish to state that since taking possession of the flat, I have never stayed there for personal reasons and used any Gas. This is also the reason the flat as found locked on both the occasions when your person visited for taking readings. There is no...

House owners of sector-16, rajeshivajinagar, chickali, chinchwad, have paid cheques 5 to 6 months back, but till date no connection is provided. How you can keep our money in your account and earning interest, without providing any service. Is this not illegal and unethical.. As a victim i want earliest action, otherwise all necessary steps would be taken, to safeguard our interests.. Constomer forum, rajeshivajinagar...

At the time of installation person demand 300rs. when i asked him reason. they said to change nozzle lpg to cng .when i confirm from mngl manager. It is necessary to change nozzle .then i agree to change it and allow him to come next day .If it is official then why he don, t give receipt. I want receipt and scrap material and old nozzle.and details of charges....

Dear Sir, I am having Gas connection of BP no.[protected]. I am not receiving Bill regularly. Last bill I have paid on 26/02/2015. which is I think it was of during Oct/Nov 2014. From that bill, till date I have not received any bill from you. On your bill online site it was showing 0.00 outstanding payment as on today. Please clarify it. Further I request you to please send the bill regularly, so that there will not be any burden of outstanding...