Maharashtra Natural Gas [MNGL] Complaints & Reviews

My BP No is 50222143.

My name in your records is SONU ARUN AGARWAL about it should just be SONU AGARWAL.

Please rectify it. I do NOT use my husband's first name as my MIDDLE name. It is an error on your part....

Dear sir,
I have applied for MNGL domestic CNG connection in Oct 2021 and paid required fees also.
My application number : 031142
BP no is-.50293645 generated on 09 Dec 2021.
Since that day I am taking continuous follow up for connection, then MNGL informed me that after 3 months of BP no. generation, they will provide connection.
Now it is more than 4 months still I am waiting for connection.
I...

I am Shekhar Sutar living in SAI VRINDAVAN Society, Nehrunagar Pimpri Pune - 411018 and I am Secretary of the same society.

from last Month, your underground pipe line work is going on in our building but still not completed, your correspondence person told that it will complete in 10 days, & from last weeks a hole is dig in front our gate(photos attached), we can't use our two wheelers & four wheelers because of that.
br...

Applicant Name : Vishal Garg
Installation Address : Zinnia B202, Magarpatta, Zinnia, Pune
Complaint no. 1088594
Application date: 12th Feb 2022
Amount Transferred : 6550 Rs via Internet Banking

The bank has confirmed that amount has been successfully transferred to MNGL account on 12 Feb 2022

The amount of Rs 6550 is settled by MNGL from HSBC bank on 14 Feb 2022

The...

I would like to know if i want to install meter outside kitchen where there is good ventilation and security available and contractor had given verbal confirmation before starting the work but once it started he is denying and saying there is amendment in act.
I went through policy of installation and it says "Gas Meters will normally be located inside the property on wall, and use of copper pipe between MCV and consumer meter should...

Dear Sir/ Madam

I am subhash Gore, residence of Sai Heritage Housing Society, Aundh ( Pune)

Detailed Address

Building and Flat No:- C- 8 ( C-8)
Sai Heritage Housing Society, Nagaras Road
Near medipoint Hospital
Aundh, Pune- 411007
( Maharashtra)

Nature of complaint
1) MNGL contractor installed several meters and connected gas lines to many of the...

We have applied for MNGL connection in Nov 2021, Till date no installation ...no BP number till date ...No customer Care reverts ... No one picking Phone..

Pathatic on every side ......

MNGL has took Rs.6000 cheque from us and not provided any installation of GAS pipeline yet. It has been more than 2 years and almost 3 years and they are not even responding correctly to us. I request them either to install the pipeline or atleast refund us the deposit amount we paid initially.
Chq no. 84317...

I am not getting bill either on net, mu mobile.
Also there is change in online payment mode, not communicated to customer. Now the system ask for CA number, What is this need clarity....

Resp. Sir/madam,
My self Atul Shende owner of flat A-204, Vishwajeet residency, Tuljabhavani nagar, kharadi, pune. I have applied for new gas connection on dated 12/12/2021. But we have not received any communication from MNGL till date so, when i enquired to customer care they hve said your application not shown, kindly confirmed me the status of my application, i have allready paid the charges of conection.

Regardsbr...

My customer ID : 50215474
SANCTUARY 604, SAMBHAJINAGAR

I have received the bill for January & it observed that nobody came to our house for recording the meter reading. The bill is generated with late payment charges.
I had never received the bill prior to this bill.
Please correct the bill so that I can pay the bill immediately....

Hi,

My Business Partner # is 50126721. I reside as a tenant in a society and had requested for a connection after getting a consent from my land lord. With the lease time period over i have moved out of the premises and hence requested to have a permanent disconnection done. I had raised a request on 23rd Sept 2021 with the documents included the application, along with cancelled cheque and last meter reading. There is no...

I am continuously receiving late payment charges whereas no bills are getting delivered to me neither via portal nor by post or any.

I have even complained about this to MNGL over phone calls as well as email [protected]@mngl.in still no action is being taken by MNGL.

Customer care behaves very rudely without providing any escalation matrix.

BP number 50036791...

What are the current rates of cng for cars torrent gas & mngl gas
Because from last 1 & half months one of the cng pump which is located at kamshet near pune Mumbai old highway...

Hi I have applied for new gas connection, where my apartment is already gasified. but still nobody has turned up to setup my new connection.

I had already paid full payment for connection on 7 December.
Application no : 033909...

Hello,

Customer name: Mr & Mrs Sengupta
Address: Row House 16 Aditya Breeze Park Balewadi Pune 411045.
BP number: 50204178

In the month of Oct 2021 we have filled complaint for incomplete installation of pipe gas. We have visited office many times till today but still issue is not solved. We have connected via customer care, office visit, via email ([protected]@mngl.in) even called office number...

I sent an email to customer care on 14th Dec 2021 regarding my pending connection as meter has been installed two months ago.
I have been following up with Customer care as well one of the representative who made connection to other flats in the my society to connect my Gas to MNGL pipe.
No one is responding on my request and its been pending since last one month.
Let me know if you cannot provide the service so that...

My total consumption is 5.63 + 15.19 units. but in the current bill 15.19 is added twice. find an attached bill for details. Please rectify and update the bill....

I want to apply for new Gas Connection. My building name is Madhura Apartment which is situated in Gujarath Colony, Kothrud, Pune - 411 029. My Society Madhura Apartment is gassified building where most of the flats have already got the MNGL connections. Since my society name is not appearing in the list of Gassified Societies on MNGL website, I am not able to apply online for this new connection. I have written several mails and also called...

Consumer number 50272121, payment for the connection taken in April 2021 by Mngl, the pipe gas connection has not even been laid, the contractors have left the work incomplete and have now stopped taking calls.
We have been given false assurances that the work will be done and our complaints have also not been addressed.
The pipe has to be laid for my house and it will now be a year in April that this is kept pending....