Maharashtra Natural Gas [MNGL] Complaints & Reviews

Consumer number 50272121, payment for the connection taken in April 2021 by Mngl, the pipe gas connection has not even been laid, the contractors have left the work incomplete and have now stopped taking calls.
We have been given false assurances that the work will be done and our complaints have also not been addressed.
The pipe has to be laid for my house and it will now be a year in April that this is kept pending....

Hi, we have been following up with MNGL representative for last several weeks to install our meter and pipeline but there is no installation done till date. MNGL representative visited twice just to do survey. When we call them we got a response that there is no material available or they simply hang up the phone. This delay is causing us tremendous hassel and all other dependent work is delayed due to this.
MNGL BP Number[protected]br...

Complaint No[protected]
Complaint Date - 11.12.2021
BP Number[protected]
We have filed a complaint on customer care number on 11.12.2021 vid complaint no 50225584. As mention in subject gas pipeline form MNGL is in hanging position after demolition of illegal wall.
Multiple follow ups are being taken with below numbers. Unfortunately, every time no one is giving proper response and no one has contacted us for...

The mngl pipeline is getting installed in our building at - Anand Apartments suncity road Sinhagad road in front of nimbaj nagar pune.
We stay at first floor. We are outside pune and coming 3-4 days in a week. The gas pipeline is fixed on the wall of our bedrooms and it is very close to our window. If at night gas gets leaked it is harmful to our life. So it's our request to change it position before you complete the installation.br...

I am Rahul Choudhary a flat owner (Flat No. B-704) in Avalon Avenue Building, Tathawade, PCMC - 411033.
MNGL has placed it's pipeline in our building to provide the gas pipeline connection but one of the gas pipeline of MNGL is placed in my car parking area today only (27-Dec-2021) as you can see it in attached photo and It is making difficulties in parking the vehicle and also it will be damaged in future if someone has parked the...

Hi,
I am an MNGL customer with BP No. 50223790
I was not staying at my Pune home since March 2020 in COVID conditions.
I came back in Nov 2021 and have resumed using the mngl service.

I have received bill of amount Rs. 8171. This seems to be based on estimated readings.

Kindly provide the bill based on the actual reading. On Nov 15, 2021, reading on my meter is 7591.

Regards,...

Hi,
I just submitted the application for domestic gas number "030441", and immediately decided prior to connection that as MNGL is not putting meter as per my desired location, I applied for cancellation of application. Now after around 60 days also MNGL is not giving me my refund and without even visiting my place for connection they want to deduct the connection charges and not returning my money back....

Hello Team,

I have already paid the connection deposit amount for 2 connections.
- unique customer id BP No:50266601.
- unique customer id BP No:50266602.

Its almost 10 months now I am still waiting for the connection. There is no correspondence from MNGL as when the actual connection would be installed. The deposit amount of Rs.13000/- is already paid on February 26, 2021.

When...

I am Sameer Mandpe secretary of PARTH ENCLAVE SOC KARVE NAGAR PUNE.
We are waiting for MNGL activation since 10 months.
Pipes are replaced installed but no activation.
Pl help.
Thanks
Sameer Mandpe
[protected]...

Hi,

BP[protected] says record not found, please resolve....

Dear Sir, we have taken MNGL gas connection since 2 years however we are not getting bill copy. So bill payment is made from that time. We are requesting you to please look into this matter and send me bill copy so that i can make bill payment.
For more details please do contact on [protected]
Consumer no from meter
[protected]
Meter reading 389785 m3...

I am Col Yogendra Singh Negi with MNGL piped gas connection with BP No. 50155261.

Based on receipt of MNGL Bill Number [protected] dated 06 Sep 21 of MNGL, Pune for an amount of Rs 183.00, I had raised three queries vide my email of 18 Sep 21 addressed to Customer Care. I had following three
observations/queries on the Bill of 06 Sep 21:-

1. Since based on meter reading forwarded by me an on 28/29 May...

My DP no. is 50265560 in the name of Sunita R Mirajkar.
Pl. send my total recent bill alongwith total Deposit amount to be paid with bifercation as under
1). Totao Deposit amount Rs.-------
2). Actual utilization bill. Rs.--------
3). Total bill amount. Rs.[protected]
As I have to pay Deposit amount in one lumsum & actual utilization bill will be paid by my tenant hence the detailed bill will require which...

Gas connection not done to stove .complained multiple times but no response .
Really pathetic customer service ....

I have applied for a new gas connection on 31st July 2021.
I have reached out to MNGL customer care several times but I do not have any status about my application and generation of BP number.

My application number is 027449. Please help.

Thank you....

I have observed something weird that meter reading (3 digits from red box) keep on increasing even though we off the knob which is near the stove(shegadi).

To my surprise when I enquired this with customer care, representative told me thats how it function.

I checked with other near by mngl users but they are facing this issue.

Its very dangerous and MNGL is not at all serious about this....

I have already sent you mail regarding refund of my deposit is Rs.6550/-, (Rupees Six Thousand Five Hundred Fifty Only) on 31/08/2021 but you have not taken any action towards the refund.
Finally I request you to take necessary action otherwise I will be forced to take legal action against company and refund along with compensation and expenses incurred towards legal action which please note.
Please initiate the refund in...

Dear sir,
My bp number is 50238637
I tried to pay bill of rs. 3956.72/- online on 09.13.2021 at 1.20 pm
However transaction is failed however Rs. 3956.72 is deducted from my by bank account.
Pl. Refund it or provide me receipt.
Please tell me what to do now?
An early reply will be highly appreciated.

Thanks and regards,
Suryakant Karale.
suryakant.[protected]@gmail.com...

Mngl has setup a meter around 2 months back but final nozzle to gas stove has not been installed and also I have recieved a consumption bill of of around Rs. 2600 including installation charges. In the bill they have mentioned 64 consumption units but since the final connection is not installed yet Meter shows the same unit asa it was at the time of meter installation i.e. 00.22. Not sure on what basis MNGL has generated this bill. I have...

Not sure if this is private or public ltd cos. because the way it is managed is very pathetic.

There is no one responsible on how it is managed, just for the sake of doing business, these guys are working....