Maharashtra Natural Gas [MNGL] Complaints & Reviews

Installation charges are included in present bill in last i have already paid the same also arrears also added i am new user then what is arrears for me. BP no. 50116883

Gas flow slow

Hello Team,

I have applied for a new non gasified connection for my bunglow. Please find the application number 026787 for reference. But I am still waiting fir any call or response from your side.

I called up customer case where they diverted me to contact near office. So accordingly I visited your Pune regional office at naravir tanaji wadi to check the status of my application.

But again I got disappointed as they also don't have satisfied answer to give. The front end attendent from Pune office asked me to put my concern on email which I am doing it as my final try.

As per office representative suggestion could you please arrange a physical visit to survey the feasibility at my place. It's a big colony which I can assure you that you would get approx 40 connections if it's initiated from me. I am continuously in follow up about my application but still no positive response from anyone. You are my last hope & if you can help me that would be greatly appreciated.

Please arrange a visit on the below detail address;

Name : Parag Dattatray Takawale
Address : Dattamangalya bunglow, Sr no 6/2/1, Shreenath park, lane no 2, Near Kool homes rising society, Mohamadwadi, Pune 411060.

Thanks & Regards,
Parag D Takawale

HI Team

Date of Incident:[protected]

Client Number : 50157149

Full Description of the incident: It is noticed that we have some leakage on pipe so bills used to increase even with less usage. So we removed from usage. Keeping safety in place we would like to have Quality checked over pipes and joints again.

Desirable resolution of your complaint: Please do repair and configure new connection.

Please reach me at [protected].

MNGL Pipe Line Gas Connection NOT ACTIVATED. BP No 50242979.
Gas Meter Is Installed.

We are buyer of industrial PNG since 8 years but recently MNGL has started giving gas to new consumers at 40% less rates than us whose consumption is less than us.
We fought a lot with Pune office authorities but all our efforts went in vain.
Pl take this complaint very seriously or else we will file case in consumer court and also go to high court for filing PIL as we have few more consumers having same grievance .
Sunil Mittal. Director.
Cell:[protected]. Email: [protected]@vasantgroup.com

Please send soft copy / hard copy to my Adress.
BP No 50171312.
My Email id: [protected]@gmail.com
My whatsapp number [protected].
My Address:
D N Rohane
Flat No 301, Shantikunj B.
Next to IRA society.
Undri
Pune.
PIN 411060.

Hello team even after sending multiple email to [protected]@mngl.in regarding non usage of service and getting average bill.
I am ok to bare non usage charges but as I told in my previous email, I am out of city so can't provide you meter readings.
This is my second time request to stop sending average bill due to non usage of mngl service but to no action has taken and still multiple reminders of bill payment is being send to me.
I have paid thousands of bill without using service and also communicate the same multiple times, I am getting chaser for the bill payment without resolving my issue.
So my suggestion is either resolve my issue on top of this email or provide a option on your online portal for customer to put service on hold in this pandemic situation.

Regards,
MANISH MISMRA

Tel No: [protected]/ BP No: [protected]

I have applied for the new connection and I got BP No 50272396. person from vendor team visited my place and simply told meter cannot be installed other than kitchen. As I requested him to installed in adjusting wall of dry balcony, as I have carried out interior in my kitchen and I have made provision for the same. I want connection in dry balcony, No responsible person from the company has contacted so far despite my request on email.

Further to my email dated 09.11.2020, 23.05.2021 and 19th June 2021 and 3rd July 2021 and confirmation provided from myside that the payment is made there is absolutely no acknowledgement from your side. It is extremely surprising that there is no response from your side. However you were extremely and immediately communicative to disconnect my line. Attached is the image of my meter reading (BP[protected]
Bill number [protected] amounting to Rs 7550.
Kindly refund the money urgently as the reading was estimated and not actual. Please refer to my meter reading image attached.

Pump varchi Kam karnare kamgar line chya gadya thambun madhech local or setting vale tourist vecal la cng bhartat

There is leakage of gas from gas piping and fittings.

The average Meter reading is getting calculated

Hi,

Our society officials had approached MNGL for a gas connection last year.
We have completed the paperwork and also handed over the cheque of Rs 6000/- each to MNGL. Last December MNGL started the work but never completed it.
The cheques given to MNGL got cleared in January 2021 and the amount is with MNGL now. But we are still waiting for the Gas connection.
The contact person from MNGL has not responded to our calls for the last two months.
We are not sure how to proceed on this issue. Please help us with the correct direction on this issue.

Below is the address of our society:
BLISS AVENUE SOCIETY,
Sr. No. 3/3 and 3/4, Opp. Bharati Vidyapeeth English Medium School,
Near Silicon Valley Society, Balewadi, Pune, 411045

We have getting smell for Gas leakage
Date of issue 22 June 2021
Request for repair

Unable to identify Leakage

BP Number 50163256

Respected sir
Is there a rule of company that gas distribution mn must start after 7 o'clock at all CNG points?
Sir we goes at CNG point on 4 o'clock early in the morning and keep in que and sleep for 3 hrs in the car and wait for 3 hrs after 7 am slowly slowly boys start filling gas many people want go on duty, emergency work, long tour travel, why here at Hindustan petrol pump Ozar mig Nashik people face very hassle, unsatisfied, bad complaints, so it is request of all customer's that please start filling gas on 6 am and send t three tanks there is one kilometers long que on Highway
THANKS

Mr Arun Lahitkar
Teacher
Advisor LIC OF INDIA
OZAR
[protected]

My gas pipe was leak

I had received an excessive bill for the duration 1 Sept to 27 Nov which was Rs 5403/-.

On receiving such a high bill I logged a complaint, and it was noticed that regulator was faulty.

On first Jan'21, I had sent an email to [protected]@mngl.in about the excessive bill and had asked for a reduced bill.

Still, the issue is not resolved, they are adding the same amount with late fees and asking to pay Rs 9, 341/- bill.

I have applied for a new gas connection on 25th February 2020 and my BP No: 50151542. They were suppose to given the connection before 3 months of getting BP number. Three months waiting period is also over but Noone has come home to fix the connection.

Since then I have visited the office, called and mailed them infinite times but there is no one to listen to us or entertain us neither in office, phone or email.

Gas is such a basic necessity in every household. I have 4 senior citizens in my house and in this covid situation it is very difficult to arrange for cylendar every month as I don't have any cylendar connection too.

They are very irresponsible people in shivaji nagar, Pune office. Don't know what is the the problem to do work.. if they don't want to work then close the office and stop looting people with new connection fees, there time and torturing them for so long..

I request you to take some action to either give us connection or refund the money they have charged.

Looking forward for positive response

I have bought house -32B, Diamond Park, Parkstreet Wakad on resale. I have been following up for piped gas installation since September 2020. It is already there in society. I had visited office and made online request multiple times. However, no one is helping.