Maharashtra Natural Gas [Mngl] — Incorrect bill, no payment receipt generated for for B.P. No.50074517

Address:

Wakad, Pune

I have paid the MNGL bill on 7th March 2021 for B.P. No.50074517 via google pay but on your website, it is still showing as payment not done.

The payment was done using google pay which showed within minutes that the transaction had been processed. Till date we were unable to see the updates on MNGL website and had to re-pay as we needed this to reflect for some dependent work.

It has been more than 8 days but I did not get a single response on the payment made.
The snapshots, date & time are provided over the mail, not sure why it is difficult to update on this.

Moreover the bill is increasing with each passing day, now it is showing 5915
In a week's time without any usage, bill is exceeding?

I am not sure, they are there to provide gas or to cheat us.