Maharashtra Natural Gas [MNGL] — Refund Request After Permanent Disconnection Pending for Over One Year

Address: Pune

Dear Consumer Complaint Cell,

I am writing to lodge a formal complaint regarding the refund due to me after the permanent disconnection of my MNGL connection (BP 50154641.) Despite sending multiple emails over the past 1 year and accommodating 3–4 visits from MNGL’s team, I have not received any response or resolution.

This prolonged delay has caused significant inconvenience and mental harassment over multiple times visiting office and calling customer care. I request immediate intervention to ensure my refund is processed without further delay. Kindly confirm the timeline for settlement at the earliest.

Attached are the emails snapshot starting March 2025.