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[Resolved]  Maharashtra State Road Transport Corporation [Msrtc] — Amount deducted but ticket not booked, need refund

Dear Team,
I have booked ticket from shrungartali to maitri park mumbai of 20.30 night express bus of 9th Jan 2021
Did booking on 7th Jan around 16.35

Payment deducted but ticket page did not appear neither sms received, please help in refunding my amount at the earliest

I did payment through HDFC account.

Registered emailid aliyafirdous.[protected]@gmail.com

After Payment below sms received from bank.

Thanks for paying Rs.877.74 from A/c XXXX3539 to MSRTC BILLDESK via NetBanking. Call [protected] if txn not done by you

Bank reference number[protected]
Amount deducted but ticket not booked, need refund
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Jan 12, 2021
Complaint marked as Resolved 
I have received the refund on 11 Jan 2021. Team thanks for the support and immediate help.
Complaint comments  1 CommentShareTweet

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Dear team,
I have booked ticket from Mangaon Raigad to Borivali nancy colony, Mumbai of 12.30 mahad- borivali bus on 22 feb 2021. Seat no. 18.

Amount deducted from my account via upi
BOI-Your a/c no. XXXXXXXXXXX0829 is debited for Rs. 216.01 on[protected]:32 and credited to a/c no. XXXXXXXX3230 (UPI Ref no[protected]. But i didn't get ticket.

Please help me refund my money.

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    Maharashtra State Road Transport Corporation [MSRTC]
    Customer Care Service
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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