Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I had made below reservation from RedBus Application, ticket was sent as below
Maharashtra State Road Transport Corporation

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Trip Information

Trip Number : 290365 Aprrox. Boarding Time : 01:20 PM
Ticket Number : 27597059 Transaction Id :[protected]
Service Start Place : SAMBHAJINAGAR Service End Place : SATARA
Passenger...

Sir, after inquiring about stop of bus your inquiry booth person not able to provide information, rejecting with harsh word he said that you should wait till bus arrives n then ask...There are very few buses which stop at kalamb ( Yavatmal district) which I should know beforehand to save my time...I[censored] fail to do so .. Private buses are better option.
Thanks...

Dear Sir / Madam,

We undersigned would like to request you to start addition buses for the route of CBS – ADGAON.

On the route of CBS – OJHAR MIG, one bus is running at 6:00 pm & other bus runs directly at 7:00 pm. As we all know that school and office leaving timing are around 5:30 pm, 6:00 pm, 6:30 pm etc at this evening time everybody want to home safely . But due to shortage of buses many people literally...

I have been regular passenger for Shivai Nagar -Panvel Bus Time 8.30 am.
As the bridge work is in process the buses are moving in at Ghnasoli MIDC & coming out at MAHAPE Thane belapur road.
However MSRTC buses are not stopping at stops (NMMT) at MIDC. Some drivers stop at passenger request while some are harsh with words.As the construction work will be going on for a year or more request you ask the employees to stop the bus...

We hv travelling today on date 08.02.2017 from Pune to Nasik. Bus timing from pune shivajinagar was 8.45am. the bus stops at Mirchomatuc dhaba.
it's so dirty, uncleaned, and high rates. we have find cold tea with two fly insects. hotel person told they hv not responsible for it and they hv not bring insects from their home. Very Arrogant staff.
Driver said control room has done compulsion to stop at this hotel.
we as...

Auto Rickshaw drivers has alaways been a pain on when it comes to their work to take the paassengers to their destination in mundhwa area and specially the Auto Rickshaw stand near Florida estate.
Firstly,
they take passengers to their destinations depending on their mood! which is not at all right as they got license for taking passengers to their destinations whatever the situation is along the road. They are misusing thier...

Sir,
your service is really very poor. Iam an engineering student i daily used to travel from HAL gate to chandwad and i have even took the students pass for ₹1000 still your bus conductor and driver refused to stop at HAL gate. They usually drop me at one stop ahead from there i have to walk about 6 km to my stop every time and they used to misbehave as well as we try to argue with them . they do the same thing with my sister as...

Dear sir / ma'am
Good morning
Daily I am travelling from moshi to shivajinagar to moshi. Daily we are facing more issues when we pick the bus at morning like buses didn't stop or they don't have tickets from moshi to shivajinagar I can understand those things. But today's my experience is very horrable.
I want to complaint about driver ( Bus no. MH 14 BT 3389 ) . when I pick the bus my one leg on bus steps and one leg...

Dear Transport Team,
I work in Magarpatta Cyber City, i always take the auto-rickshaw to reach my office Magarpatta City from Keshavnagar Auto Stand. Daily I have to face the problem that Auto-rickshaw drivers refusing to go to the Magarpatta Main Gate, because of short distance. Even they are refusing to go by Meter, and asking for
extra money, which is completely unethical. I see most of the drivers are always busy in gossiping...

Dear sir,
Yesterday 1st Feb. 2017 I fill the exam form of MSRTC clearck the payment is made by using the link available on your site Debit card + ATM pin but my payment still displayed payable. amount is deducted from the my bank.
I fill the form of MSRTC exam 2017 the payment of Rs. 501 is made from your web site the link available on the MSRTC site but my payment still dispelled payable is that your services
br...

Dear Sir, I cancelled my online journey ticket, As per message on MSRTC online reservation system . even after around 8 days from ticket cancellation date i didnt received my refund amount. as per message of MSRTC i should receive my amount within 7 days after cancellation, Please guide me to recive my ticket cancellation amount. Thank You.

username =anuranjanpal
contact no [protected]...

Dear Sir/ Mam,
I made a reservation for Shivneri AC bus from Pune-Nasik for Date: 28/01/17.
The details are given below.
Ticket Number : 27451205
Trip Number : NSKM0010049
Transaction Id : HSM[protected]
I was informed that the bus is not available for the day as it was cancelled by MSRTC and i was asked to make a complain to get the refund of my ticket.

Hereby i request you to kindly...

Dear sir,
I travlling ever monday or friday maitri.park to mhasala.
To also travelling in the bus i have laguage of one home theater conducter told me take 3 ticket .
And he told me otherwise i m not responsible for any panelty.
Please sir i cant more.much in english. My english is.not well.
This is my no. [protected]
And my MSRTC id is blackrul007.
Sir plz i m requsting u if posible to call...

I am Abhijit Shinde, an IT engineer at Infosys Technologies Ltd.

On 25th January, 2017 I was traveling to Mumbai. I had to board a Bus from Chinchwad. I asked clerk about bus timings who was sitting in the room and his reply was unclear. I did not understand him, hence I asked him to repeat. He, annoyingly, in high voice said that he would not repeat what he said earlier. I explained him it is his job...

I m.j.phatak.aged 70 residing in sangli- atharv s.no.598/3 Subash nagar akashwani kol.road Sangli- have booked 4 tickets from sangli- to Pune station by ashiad bus no.M08081 on 17/1/17.sr.no.008192 & 008193(SGL05167 A M Naik) .I asked him to issue 4 SR.citizen tickets as we all are above. 60 years.but the window cleark issued 2 SR.cit.tickets and two general tickets I told him that msrrc has accepted the 60years age for SR.citizens but he...

Hi myself Imtiaz Attar, Im regular customer of msrtc servic travelling frequntly from Pune to sangli and some time to my native Koyna . I used my own online ID for Reservation for travelling, on 15/01/2017 I have planned to visit my native Koyannagar for attend home fuction and I wanted to return back on same day because on monday, 16/01/17 My dughters exam was there in Pune . I booked to two tickets to go and return . At the time of Bokking...

Sir, I stay at sindkheda and go to Hol Railway station daily for my job. Everyday or the other I have to go into an argument over the stoppage at Hol Railway station as they are reluctant on providing halt at the above station. The railway station lies on their sindkheda - dhule route but they say that either I have to get down at Hol village or Dhandarne as ticket for Hol Railway station is not available. I therefore would request you to...

I travelled from Wai to Swargate Pune with my family on 8|1|2017 at 17.16 hrs on ticket Nos10461 and 10462. I am Senior Citizen. To my sorrow and dismay I saw passengers behaved rashly, indiciplined. Threw their belongings and small children inside from the bus window to mark and catch the seats. There were lot of quarrels in the bus. The wild overcame the weaker. Throwing utesils from window is illegal. Will the MSRTC will follow their own...

Either bus is not in good condition or driver is feeling sleepy or not well. Bus no MH 06 S 8176. Going pune from kolhapur. Left kolhapur at 2 pm. Bus is too slow all other ordinary busses with red color and asiad busses are overtaking this bus. If we are paying so high amount, we are expecting some good service. What's use of paying such hight amount....

Respected sir/madam
I have taken three month service pass I'd no.[protected] from kolhapur to sangli .Today evening 7 Jan 2017 at 7.20pm the conducter of bus kolhapur to Hydrabad rejected the pass and told to step down from bus though I was ready to pay the difference charge .It happened twice with another bus.At evening time the frequency of buses goes down and passengers have to wait long for transport .Being ladies it was important...