Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Dear Sir,

The State Transport Services have been cancelled on 14 Nov 2012. Due to Sugar Cane Strike and Rasta Band Andolan leaded by Mr. Raju Shetti.
From that time I continuously complaining to ST Dept., Billing Gateway Dept. But nobody is bothered about the refund. I had booked the ticket online the Ticket details are below:

Trip Number : L5705 Approx. Boarding Time : 09:45 Hrs.
Ticket Number...

Dear Sir / Madam,

I have complaint about 1.45 hours i was waiting to get Chiplun To Mumbai ticket reservation at Chiplun ST stand.

Yesterday [07.04.2013] this incidence was happened at the Chiplun ST reservation window.At 11:00 am i was standing in Que for the ticket & 12:45 pm i have got the ticket.Many times me & other customers have asking for the delay and counter person (lady conductor)) answered...

I am a Female working In Satpur MIDC, My official timings are from 9.00 am to 6.15pm.
In the morning I take the bus for Satpur from Nashik Road, between 8.00am to 8.45 am and there are regular buses to Satpur at that time.
In the evening I dont get the direct bus from Satpur to Nashik Road from 6.30pm to 7.15pm, so I take break journey From Satpur to CBS and then Shalimar to NashikRoad,
I reach Shalimar by 6.45 pm but...

No bus facility provided to common people in vasai from papdy market (Naka)to naigaon station
Subject : No bus facility provided to common people in vasai from papdy market (Naka)to naigaon station
Dear Sir
I am a local resident of papdy , vasai West ,(Mumbai) ,Dist : thane 401201. I and almost all people travel from vasai to Mumbai for job I have been traveling for last 10 years . we have to take a auto from papdy to...

I booked 2 tickets in Sheetal A.C bus which is run by MSRTC (Maharashtra State Road Transport Corporation). Below are the details :

Trip Number : M10206
Ticket Number : 12175101
Transaction Id : MCIT[protected]
Date of Journey : 08/03/13
Bus Service Type : AC-SHEETAL
Service Start Place : SHIVAJI NAGAR PUNE
Service End Place : NASIK CBS
No. of Seats : 2

Pune to...

Dear Sir,
I want to bring to your kind notice that the cruelty & misbehavior shown by ST bus Driver and Controller of your department.
I & my friend both were stand on old bus stand (Morba Road) Mangaon, at 10pm in the evening.
We came from Pune with whole day traveling and our destination was Sai, The bus came at 10.15 pm on the old bus stand and took the one passenger too, but we were away from the bus...

i have complaint of conductor and driver of MH12 EF 6884 or not stoping bus on the required stop. on date 28 jan 2013 bus no Depart from bramhapuri nearby 5.50 p.m which was general bus ( sawari gadi) brmhapuru- chandrapur was with my father who was 70 year old i.e senior cityzen. we wanted to stop near nagbhid railway station. where there are two Bus stands for sawari gadi krishinagar sulezari and other nagbhid railway station bus...

sir,
i reserv my seat in Tasgaon -Pune bus
wrong time punch on E-reservation ticket.
bonding point is Palus
Bonding time printed on ticket-07am but actuali bonding time is-6:20am
i am traval from next bus .I trubal in this suffer .standing suffer
palus-satara .This is mistake of state transport Maharashtra. I have my ticket cost, my timecost&trubal also
Name-sangeeta s.jadhav
Trip...

HI i had a reservation for msrtc semi luxury bus from swargate to thane at 22:15 from swargate.i had boarding from brahmin chowk aundh.i waited till 11pm and then called msrtc office many times and finally at 11.20 they answered and told me that the bus has left from swargate and the number was 7510. at 11.30 the bus crossed from besides us and even after repeated shouts form myself and mr mane the stop attendant at brahmin chowk the bus...

Dear sir,

I am govind gaike age 58 years, I booked bus tickets at 3 pm on 23-nov-2012, for myself with my wife, daughter & grandson of 6 months (reservation seat nos 3, 4 & 5 and ticket nos are 211343, 211344 & 211345)in barshi to pune bus departure at 16-45 on 23 nov 2012. There were other 5 passengers who booked tickets in that bus. When bus came late to bus stand at about 17-30 and then it was cancelled because...

I booked one online ticket on today's (14/10/2012)Thane-Pune Shivneri bus scheduled at 2030 hrs.Online payment Rs.352/- was paid(Through Corporation Bank,Debit- Visa Card).Message received from bank on the successful transaction.Unfortunately,ticket was not issued.I tried to contact MSRTC customer cell.But nobody is responding.Thus,it seems that I will loose my money unnecessarily.
Any solution on this to get my money back?...

To, Sir / Madam I have been travling From last 2 and a half month from kokan bhavan to alibagh everyday but Mumbai to alibagh, or mumbai to murudh No buses are stoping at Kokan Bavan After 7.00pm please go through my complaint thankyou...

I had ticket booking from Manchar to Ghatkopar in Bus Alephata - Kurla Neharu nagar. This Bus was cancelled without any prior information even i got journey confirmation sms about 2hours ago before boarding time. Authorities over Manchar Bus stand were not ready to take any responsibility neither of alternative arrangement in other bus nor refund of money.
This all scenario caused great inconvenience to me request you to take appropriate...

Hello,

Sir,


September 23, 2012 22:00 I travelled from Karad to Maitri Park - Mumbai by Ordinary Bus
instead of Semi Luxury.
I did not get any refund from bus conductor.
Due to some resons I was not able to carry printout of reseerved ticket and
even after requesting many times bus conductor Mr K T Kalaskar forced me
to buy a new ticket of Rs 309 though...

With great regret undersigned wish to bring following incident and expect action at your end.

Myself, SHAILESH SHENDE Ticket Number[protected], Transaction ID- MHCC[protected], Seat No.- 30 and my colleague Mr. LOKESH PRASAD SOTI Ticket Number[protected], Transaction ID- MHCC[protected], Seat No.- 28 had booked MSRTC E-Reservation Ticket online for journey from NASIK CBS to SHIVAJI NAGAR PUNE on 23-09-12 at 22-30 Hrs.
br...

I would like to submit my complaint about the bad frequency of ST buses on the Panvel-Thane route in the morning and the evening timings when the people leave for office and coming back from office.
The frequency is simply pathetic in the interval of 8-9:30 AM in the morning and 6-8 PM in the evening. This is the time when most of the people go to office and come back from office where there are very less buses and a lot of crowd....

Sir/Madam
In the next 3 years this place will have an internatonal airport- Navi Mumbai International Airport.
However, there is no public transport in the form of buses from MSRTC/NMMT to ply from Khandeshwar Station to Khanda Colony/New Panvel East and people have to rely on autorickshaws who charge exorbitantly and do not ply at all times of the day/night

There is an urgent need for a bus to ply from New Panvel...

sir, i had made the service pass for one month it costs rs 720 but the person sitting over there has taken 80rupees more saying that fare has increased but again after few days when my friend got made the pass he paid only rs 720 (the actual amount ) because some other person was on duty.when we went again to ask for refund of extra money he refused.kindly see to the matter.
bhagur bus stand
nashik...

I travelled in MSRTC Bus no.: MH:20 BL 1429 DATED ON 08/09/2012 of route SURAT TO ARONDAL in jalgaon district the bus too itself was from
Arondal bus depot.The left from surat at 3.30 pm on saturday
The driver of the bus stopped the bus in the middle of the way from surat to arondal after he left from BARDOLI CITY near about 5 km and went to some place for some shopping purpose of his own.and let the bus along with...

I always travel 4-5 times from Pune (Swargate) to Satara vice-versa from S.T. (Maharashtra State Transport Corporation) in every month. There is a huge demand from every passenger, to increase the frequency of Non-Stop S.T. buses from Pune-Satara-Pune. Every time there is a big queue for buying tickets.(As many adults/children can not able to buy tickets online) There is always 50 minutes difference between 2 buses. So there is demand from...