Hi,
I travel from Pune-Belapur and back 5 days a week.And in my some 10-15 days of travel, I've faced two incidents of very rude and unacceptable behaviour from MSRTC bus officials.
1. I took this Asiad 2x2 bus from Belapur to Pune. The normal ticket is Rs 95, (though I rarely get that 5 Rs back). Generally i forward a 100 RS note, but this one day i just had a 500 Rs note.So I gave the same to the conductor. He saw it, as if I'd given him some 5000 Rs note and a change for the same was impossible to produce. He asked, if I 'd a change, I told him, I didn't. So he shouted, " chutta nahin hai, ab kya ye phad kar dun...followed by some nasties".Such unruly behaviour from a service provider is really not understandable.
2. I was looking for some PASS which could fetch me some concession.Thankfully, I got to know about this 4 and 10 days pass for Asiad bus service costing 400 for 4 days. So, I went to Panvel bus depot to get this pass issued on Monday, 15 Jun'09 (today itself). I asked the official in charge of issuing the PASS, if there was a provision for this PASS. Despite the fact that this detail was written on the wall rght next to his window, he said, " nahin banta". I told him, that it's mentioned here for a 4 days pass /Rs. 400. On this, his simple reply was... " haan theek hai, kal aana."
Why has MSTRC appointed such officials, who don't even know any tenacity or a way of speaking, leave responsibility towards their duty apart?
Regards,
Priya
Aug 14, 2020
Complaint marked as Resolved
The all buses from pune or mumbai have stop in Ruikar Colony kolhapur, but at morning tiime they never allow to alight at ruikar colony.so many times arraogant conductorsand drivers had quarrel with me, but they are not improving.
thing is that they don't care for commuter or customer, they are getting salary ontime.
even mumbai - kolhapur highway is very good and with pune bypass, still many buses from mumbai goes to pune and then kolhapur-means taking 10 hrs.
again i have noticed one thing they people do not allow karnataka depo buses to stop in maharshtra premises. ideally karnataka bus staff behaves like human and very co-operative. since last 8 months i didn't went by MSRTC bus.
i use either pvt bus(konduskar or GPT/ Neeta only- no sana/fina, labbaaik, pawan). or use train.
i wish to stop this MSRTC and replace transportation from private company like tata or reliance.
I HATE ALL MSRTC STAFF. JUST HATE!!!
vinayak