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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
803
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Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
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411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 14

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T
Tusharkapade
from Pune, Maharashtra
May 1, 2023
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Reservation amount debited, but no Ticket issued. No support on Helpline numbers

Address:Maharashtra

Hello,
This is in regards to online Bus reservation made today i.e 01.05.2023 twice without any success for the below bus route for said timing. Payment has been debited but did not receive any ticket or SMS / email confirmation.
Details as follows:My MSRTC user id is: tukaclicksemail Id: [protected]@gmail.com
@ I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are...
+2 photos
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G
Gaurav Daddikar
May 1, 2023
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Shivshahi replaced with Ordinary Lalpari Non AC bus

Hello,

I had booked my ticket from Swargate Pune to Malvan Shivshahi AC bus dated 29/04/2023. But, suddenly this Shivshahi AC bus was replaced by Ordinary Non AC bus which led to very inconvenience to travel long journey.

Online Payment was already done with charges of Shivshahi AC bus while booking the ticket. I am expecting refund of remaining fare paid for AC ticket from the ordinary Non AC bus fare. br...
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M
medhavg04
from Mumbai, Maharashtra
Apr 30, 2023
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Unable to cancel the ticket

Hello,

I had booked the ticket from mumbai to Devgad on MSRTC portal. Now i want to cancel ticket to as per suggested by msrtc site we can cancel the ticket before 24hrs. I am trying to cancel it since morning but not getting option. Though, still there 48 hours to start the journey time, on portal I can see cannot cancel ticket. Attaching screenshot for reference

Msrtc toll free no or customer care mail id...
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A
Aryan Chalke
Apr 30, 2023
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No tickets booked even after the payment is Done

This is Avinash Chalke. I have booked 2 tickets on site MSRTC for Rs956 and the money has been debited but the ticket was not booked.

Passenger details and attached photo for proof

Avinash Chalke - 56
Jyoti Chalke - 53

Bus Name - Sakharpa to Arnala
Booking date - 30/04/23
Journey Date - 16/05/23
Seat no. - 40, 41

Please i want a refund of rs956 for my...
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Hi team

I tried to book ticket today, Date & Time[protected]Time 14:29:56 with following details

login ID: nshadulla

From - KHAG (KHARGHAR- PANVEL- RAIGAD) To DPL (DAPOLI- DAPOLI- RATNAGIRI)
Bus: 05:30 MUMBAI CENTRAL to DAPOLI via KUMBALE

Seats: 4, 5, 13, 18

I have booked e-ticket while booking a ticket. Total amount rs.1025/- cut from my bank account.
Merchant...
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N
Naveed shadulla
Apr 29, 2023
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Msrtc Ticket not Booked/amount debited but ticket confirmation not received

Address:Kharghar

Maharashtra

I tried to book ticket today,[protected] Time 14:29:56 with following details

login ID: nshadulla

From KHAG (KHARGHAR- PANVEL- RAIGAD
To DPLPST (DAPOLI- PATAN- SATARA)
Bus: 05:30 MUMBAI CENTRAL to DAPOLI via KUMBALE

Seats Number: 5, 4, 13, 18 (window)

I have booked e-ticket via atomech (Msrtc booking window) yesterday. I used debit card...
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N
nishchintgavate89
Apr 29, 2023
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Money deducted and tickets not received

Website:msrtc.maharashtra.gov.in/index.php

I was booking a ticket for my mother (Harsha Gavate) from Pune to Mumbai for the date 30th April 2023. Money got deducted from HDFC Credit card but the page loaded to home page and nothing happen....
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S
S Hadimani
Apr 28, 2023
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Amount deducted, ticket not received

Hi,
I booked to tickets from msrtc official website. The amount is deducted from my bank ac but didn't got the tickets confirmed by sms or email.
Below are details of transaction

Msrtc ac : skatgave
Booking date : 28/4/23
Journey date : 29/4/23 time : 8:30 am
From stop : Ahmednagar
To stop : Solapur
Route name : Tarakpur (Ahmednagar) to Ganagapur
No. Of seats : 2br...
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Transaction Details
Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION

Transaction Date & Time [protected]T14:21:15
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode CC
Bank Name ICICI Bank
Amount 885.00br...
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Address:mumbai

Transaction Details
Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION

Transaction Date & Time [protected]T15:37:24
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode CC
Bank Name ICICI Bank
Amount 740.00br...
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Address:Mumbai

Transaction Details
Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION

Transaction Date & Time [protected]T14:52:06
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode CC
Bank Name ICICI Bank
Amount 740.00br...
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Dear msrtc team,
I am Devendra Gosavi writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 28.04.2023. I made 2nd transaction throught the Phonepe UPI id [protected]@ybl Total amount deducted was Rs.625 I was doing the booking from Nashik Fata, Pune to Nandurbar of Night express bus. Departure timing from shivajinagar is 18:30pm. Seat number tried to book was 18. After doing the transaction...
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Transaction done.. but ticket not generate so please refund my reservation money to my account

Dear msrtc team,
I am Devendra Gosavi writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 27.04.2023. I made transaction throught the HSBC credit card (card holder name- Devendra Gosavi). Total amount deducted was Rs.629.68. I was doing the booking from Nashik Fata, Pune to Nandurbar...
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G
gauri gundawar
Apr 27, 2023
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Regarding refund of money

I have booked ticket for travelling from pune to Yavatmal from msrtc official website.
The money is deducted from my bank account but I didn't get the ticket or any receipt and also ticket is not displayed in my tickets section....
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A
Akshaykarande
Apr 26, 2023
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Payment is done but tickets not booked make a refund

My msrtc user name is Vishwa1233
I have booked tickets for 27th april. From pune (swargate) to solapur yesterday (25/4/2023) at 8-9 am.
I have booked teo seats for swargate to akkalkot via mohol bus and ticket number is 15, 16.
So i have done the payment for both the seat vai ntt data payment gateway from upi. Money has been debited but tickets are not booked.
Please help me for the refund and let ne know the...
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S
sunil warik
Apr 25, 2023
Apr 25, 2023
This thread was updated on Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Money Refunded Yet

Address:[email protected]

Transaction done.. but ticket not generate so please my reservation money refund my account

Dear msrtc team,
I am Sunil Warik writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 24.03.2023
MSRTC Website online payment to Scan Barcode On Paytm on[protected]
Amount deducted but ticket not generated.
Below are the detail
1. While booking a ticket...
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S
sunil warik
Apr 25, 2023
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No Refund

Address:[email protected]

Dear msrtc team,
I am Sunil Warik writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 24.03.2023
MSRTC Website online payment to Scan Barcode On Paytm on[protected]
Amount deducted but ticket not generated.
Below are the detail
1. While booking a ticket for 5 passenger, I entered my details and payment done of rupees. But ticket not generate

One...
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V
VYANKATESH1
Apr 25, 2023
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E-Ticket Not received But money is debited.

Hello,
I booked ticket for two people from Kalyan to Beed (28/04/2023), for seat no. 9, 10. I did payment of 805 Rs. through BillDesk Payment (UPI ID = msrtc.[protected]@hdfcbank). After money is debited it directly bring me on home page, but on My Ticket option it showing NO Ticket Details Available.
Please solve these Problem soon.
Thank You,
Vyankatesh....
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M
Mukta Narwade
Apr 25, 2023
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Request to refund money

Address:Nimgaon sawa tal junnar dist pune

I booked ticket of 1 person and the money is debited from my account but the ticket are not confirmed plz refund my money...
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A
Akshaykarande
Apr 25, 2023
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Payment is done but tickets not booked

I have booked tickets from msrtc website. Tickets for swargate to solapur 27/4/2023 and time is 11.00 pm.
I have booked 2 tickets woth seat no 15-16. Made a payment vai payment ntt data payment gateway from my upi. I have received payment is done email from ntt data admin. Still waiting to see my tickets in my profile.
Vishwa1233 is my msrtc username
And tickets booked for 2
Akshay karande
And shweta sonatakke....
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