Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Maharashtra State Road Transport Corporation [Msrtc] — Payment Successful but my ticket was not generated

Satish7664
from kalyan Maharashtra
April 24, 2023

My MSRTC user id is: Satish7664
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Kalyan to Malegaon
Date of Journey : 29/04/2023
Date of Booking:[protected],...

मी दि. २२/०४/२०२३ रोजी ट्रान्झेशन नंबर[protected] ने चिंचवड ते शिरगाव दि. २३/०५/४/३/२०२३ रोजी सकाळी ६.३०:वाजता चिंचवड स्थानकातून सुटणा-या शिवशाही बसचे दोन सीटसाठी ऑनलाईन बुकींग...

I was booking tickets for journey from Shriaimpur to Pune. Money was deducted but the tickets haven’t been booked....

Hello,

I had book the ticket from vijaydurg to borivali through guest account. Now i want to cancel ticket to as per suggested by msrtc site first make account of same mail id then you can cancel. I had created the account but still cannot see the booked ticket to cancel in my account history. How can i cancel ticket and get refund?

Msrtc toll free no or customer care mail id didn't reply why started the unused...

I had done online ticket booking from Paytm wallet on dtd. 21st Feb, 2023.
my amount got deducted however tickets were not booked.
transaction id: [protected].
i had contacted to Trimax Paytm care. they just simply written a single line mail to Paytm for which no reply received from the Paytm team,
kindly resolve the issue....

Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
Transaction Date & Time [protected]T14:02:51
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode UP
Bank Name ICICI Bank
Amount 380.00
Customer Name yukta shirkar...

I have cancel my ticket on 10 FEB 2022 but till date refund not recived and customer care syaing issue with paytm and we aretaking folloup with them.
I had esaclated this matter to higher authority of MSRTC but no one give reply to me is that ID is exist??
Also in todays digital word more than 2 months required to refund the money??

Ticket Number[protected]
Cancel Voucher NUmber[protected]

Mobile...

I have payed 475 to msrtc using app but it still asking me to pay again. Should I ask for refund or show the payment to the desk .
Please help....

Date - 14/04/2023

When all the passengers were standing at Akashvani Chowk, the bus number (MH 14 BT 4278) arrived there and there was no crowd in the bus, at that time the passengers standing there tried hard to stop the bus but the bus conductor spoke wrong words saying that the bus will not stop here and sit in upcoming bus then bus proceeded from there. took away.....

MRP of one ltr bottle water (nath jal)is 15rs but at indapur bus stand they are charging 5rs extra (20rs).do needful action....

Hi team,

I have booked two tickets from Pune to Thane using my msrtc account. I made two transactions as below, but still the tickets are not listed into my ticket list. I also have not got any confirmation over email or mobile phone. Kindly refund the money or give the booking confirmation.

MSRTC Account user name : bjbhutkar

Transaction 1 :
INR 795.92
UPI Transaction id :[protected]br...

Hi Team,

I have paid for the MSRTC bus ticket from Borivali Nancy Colony to Guhagar. The payment was successful but the ticket print page didn't come.

I did the payment twice once from UPI and once from Credit card.

Could you please check on your side for the transaction details? As the amount is not refunded it has been more than 10 days.

My details:
UserId: Shujan143br...

Hi Team,

I have paid for the MSRTC bus ticket from Borivali Nancy Colony to Guhagar. The payment was successful but the ticket print page didn't come. I did the payment twice once from UPI and once from a Credit card.

Could you please check on your side for the transaction details? As the amount is not refunded it has been more than 10 days.

My details:
UserId: Shujan143
Total Amount...

Dear Sir, I canceled my online journey ticket, As per the message on MSRTC online reservation system my cancellation voucher number is 46120865 . I didn't receive my refund amount even after around 1 month from the ticket cancellation date. I think MSRTC has one of the worst customer care services.
Name. Kaustubh Kumbhar...

Dear msrtc team,
I am lahu Urmude writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 12.04.2023.
Below are the detail
1. While booking a ticket for 2 passenger, I entered my details and payment done of 550 rupees. But ticket not generate.
Bus detail - parner to Mumbai Central......

I want to compalin that on 30/03/2023
I had made a transaction of Rs 530 but the transaction failed ticket was not recieved money was debited from my bank account I tried second time and the ticket was booked but for the first transaction I haven't received any refund yet
Bus name Chiplun-Chinchwad(Shivshahi)
Date of travelling[protected]

I had also called customer care MSRTC but no response from them...

Respected sir,
I have booked my ticket by MSRTC app and booking user id is shreeva1701 and registered mail id is [censored]al.[protected]@gmail.com and bus was NASHIK TO NAGPUR SLEEPER BUS, and I have try to booked from Malegaon to Malkapur on dated 21.02.2023 for rupees 1440/- ( 3 Tickets ) but booking failed but payment done successfully to MSRTC and amount debited from my google pay account my google pay number id is [protected] or [protected]@oksbi,...

Respected sir,
I have booked my ticket by MSRTC app and booking user id is shreeva1701 and registered mail id is [censored]al.[protected]@gmail.com and bus was NASHIK TO NAGPUR SLEEPER BUS, and I have try to booked from Malegaon to Malkapur on dated 21.02.2023 for rupees 1440/- ( 3 Tickets ) but booking failed but payment done successfully to MSRTC and amount debited from my google pay account my google pay number id is 9923288...or ranjitthalpate...@oksbi,...

Swargate to Dadar: Shivneri Bus
1. Ticket given of dadar not sanpada while I asked for ticket of Sanpada.. I was told that only one ticket of dadar is given for all.
2. Told that bus will hault at Sanpada but while travelling driver says no to stop at Sanpada.
This should be told prior to boarding.
3. Driver not good communication.
4. AC not working.. suffocating bus

I request you to please...

My MSRTC user id is: akshayrina1
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
BORIVALI NANCY COLONY to Mogariwadi chiplun, Ratnagiri
Date of Journey : 19/02/2023
Date of Booking:[protected], 2:24PM.
Boarding from: wakola police stn.
Alighting to: MOGAREWADI

I have completed payment Rs.990 using UPI. I have attached...