Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Hello,

I had booked the ticket from mumbai to Devgad on MSRTC portal. Now i want to cancel ticket to as per suggested by msrtc site we can cancel the ticket before 24hrs. I am trying to cancel it since morning but not getting option. Though, still there 48 hours to start the journey time, on portal I can see cannot cancel ticket. Attaching screenshot for reference

Msrtc toll free no or customer care mail id are not responding

Please provide the solution early as possible.

Ticket no is 46577816

This is Avinash Chalke. I have booked 2 tickets on site MSRTC for Rs956 and the money has been debited but the ticket was not booked.

Passenger details and attached photo for proof

Avinash Chalke - 56
Jyoti Chalke - 53

Bus Name - Sakharpa to Arnala
Booking date - 30/04/23
Journey Date - 16/05/23
Seat no. - 40, 41

Please i want a refund of rs956 for my loss.

Hi team

I tried to book ticket today, Date & Time[protected]Time 14:29:56 with following details

login ID: nshadulla

From - KHAG (KHARGHAR- PANVEL- RAIGAD) To DPL (DAPOLI- DAPOLI- RATNAGIRI)
Bus: 05:30 MUMBAI CENTRAL to DAPOLI via KUMBALE

Seats: 4, 5, 13, 18

I have booked e-ticket while booking a ticket. Total amount rs.1025/- cut from my bank account.
Merchant Transaction Reference No-[protected]
Atom Transaction Reference No- [protected]
Payment Mode - UPI
Bank Name - ICICI Bank
Amount -1025.00
Customer Name - Naveed shadulla
Transaction Status - Success

I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms.
I checked the "availability of the seats" which i have booked, but, it was showing seats are available on msrtc site even after my booking.
I booked the seats for 2nd time (I tried to book ticket today, Date & Time[protected]:35:55. with following details) and again rs.1032 /- cut from my account. The same story - i have not received booking confirmation sms and still, the same "seats are showing available" even after my 2nd booking.

I have attached transaction details image

Requesting refund for both the transactions.

Regards,
Naveed shadulla .

Maharashtra

I tried to book ticket today,[protected] Time 14:29:56 with following details

login ID: nshadulla

From KHAG (KHARGHAR- PANVEL- RAIGAD
To DPLPST (DAPOLI- PATAN- SATARA)
Bus: 05:30 MUMBAI CENTRAL to DAPOLI via KUMBALE

Seats Number: 5, 4, 13, 18 (window)

I have booked e-ticket via atomech (Msrtc booking window) yesterday. I used debit card...

I was booking a ticket for my mother (Harsha Gavate) from Pune to Mumbai for the date 30th April 2023. Money got deducted from HDFC Credit card but the page loaded to home page and nothing happen.

Hi,
I booked to tickets from msrtc official website. The amount is deducted from my bank ac but didn't got the tickets confirmed by sms or email.
Below are details of transaction

Msrtc ac : skatgave
Booking date : 28/4/23
Journey date : 29/4/23 time : 8:30 am
From stop : Ahmednagar
To stop : Solapur
Route name : Tarakpur (Ahmednagar) to Ganagapur
No. Of seats : 2
Payment mide : net banking

Kindly refund the amount as tickets are not confirmed.

S. Hadimani

Transaction Details
Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION

Transaction Date & Time [protected]T14:21:15
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode CC
Bank Name ICICI Bank
Amount 885.00
Customer Name ASHOK THORAT
Customer Email Id [protected]@rubaloy.com

Transaction Status Success
Status Desc TRANSACTION IS SUCCESSFUL

Transaction Details
Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION

Transaction Date & Time [protected]T15:37:24
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode CC
Bank Name ICICI Bank
Amount 740.00
Customer Name ASHOK THORAT
Customer Email Id [protected]@rubaloy.com

Transaction Status Success
Status Desc TRANSACTION IS SUCCESSFUL

Transaction Details
Merchant Name: MAHARASHTRA STATE ROAD TRANSPORT CORPORATION
The charge will appear on your credit card / Account statement as MAHARASHTRA STATE ROAD TRANSPORT CORPORATION

Transaction Date & Time [protected]T14:52:06
Merchant Transaction Reference No. [protected]
Atom Transaction Reference No. [protected]
Payment Mode CC
Bank Name ICICI Bank
Amount 740.00
Customer Name ASHOK THORAT
Customer Email Id [protected]@rubaloy.com

Transaction Status Success
Status Desc TRANSACTION IS SUCCESSFUL

Dear msrtc team,
I am Devendra Gosavi writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 28.04.2023. I made 2nd transaction throught the Phonepe UPI id [protected]@ybl Total amount deducted was Rs.625 I was doing the booking from Nashik Fata, Pune to Nandurbar of Night express bus. Departure timing from shivajinagar is 18:30pm. Seat number tried to book was 18. After doing the transaction...

Transaction done.. but ticket not generate so please refund my reservation money to my account

Dear msrtc team,
I am Devendra Gosavi writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 27.04.2023. I made transaction throught the HSBC credit card (card holder name- Devendra Gosavi). Total amount deducted was Rs.629.68. I was doing the booking from Nashik Fata, Pune to Nandurbar of Night express bus. Departure timing from shivajinagar is 18:30pm. Seat number tried to book was 15. After doing the transaction message appeared on screen was booking time over. Time of booking was around 11:30-11.45pm.
So kindly look into this matter and please initiate my refund.
Regards,
Devendra Gosavi

I have booked ticket for travelling from pune to Yavatmal from msrtc official website.
The money is deducted from my bank account but I didn't get the ticket or any receipt and also ticket is not displayed in my tickets section.

My msrtc user name is Vishwa1233
I have booked tickets for 27th april. From pune (swargate) to solapur yesterday (25/4/2023) at 8-9 am.
I have booked teo seats for swargate to akkalkot via mohol bus and ticket number is 15, 16.
So i have done the payment for both the seat vai ntt data payment gateway from upi. Money has been debited but tickets are not booked.
Please help me for the refund and let ne know the needful to do.
C. N. [protected] please call me.

Transaction done.. but ticket not generate so please my reservation money refund my account

Dear msrtc team,
I am Sunil Warik writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 24.03.2023
MSRTC Website online payment to Scan Barcode On Paytm on[protected]
Amount deducted but ticket not generated.
Below are the detail
1. While booking a ticket for 5 passenger, I entered my details and payment done of rupees. But ticket not generate

Rs. 1825/- Not Refund

Dear msrtc team,
I am Sunil Warik writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 24.03.2023
MSRTC Website online payment to Scan Barcode On Paytm on[protected]
Amount deducted but ticket not generated.
Below are the detail
1. While booking a ticket for 5 passenger, I entered my details and payment done of rupees. But ticket not generate

One Month Over There is no Refund Money 1825/-

Hello,
I booked ticket for two people from Kalyan to Beed (28/04/2023), for seat no. 9, 10. I did payment of 805 Rs. through BillDesk Payment (UPI ID = msrtc.[protected]@hdfcbank). After money is debited it directly bring me on home page, but on My Ticket option it showing NO Ticket Details Available.
Please solve these Problem soon.
Thank You,
Vyankatesh.

I booked ticket of 1 person and the money is debited from my account but the ticket are not confirmed plz refund my money

I have booked tickets from msrtc website. Tickets for swargate to solapur 27/4/2023 and time is 11.00 pm.
I have booked 2 tickets woth seat no 15-16. Made a payment vai payment ntt data payment gateway from my upi. I have received payment is done email from ntt data admin. Still waiting to see my tickets in my profile.
Vishwa1233 is my msrtc username
And tickets booked for 2
Akshay karande
And shweta sonatakke.
Please update me asap
C.n [protected]

Maharashtra State Road Transport Corporation [Msrtc] — Payment Successful but my ticket was not generated

Satish7664
from kalyan Maharashtra
April 24, 2023

My MSRTC user id is: Satish7664
I have booked an MSRTC ticket from the official MSRTC website.

Bus booking details are as follows:
Kalyan to Malegaon
Date of Journey : 29/04/2023
Date of Booking:[protected], 24/04/2023
Boarding from: kalyan
Alighting to: malegaon
Seat number :4 seats

I have completed payment Rs403 and Rs
230 using NetBanking. I have attached is screenshot for your reference.
I have done from Atom payment gateway.

After payment the website directly got redirected to the home page instead of showing ticket details. I have not received a ticket on my mobile number as well as email id. Please send my ticket details as soon as possible. Or refund it to me immediately please.
Thank you

मी दि. २२/०४/२०२३ रोजी ट्रान्झेशन नंबर[protected] ने चिंचवड ते शिरगाव दि. २३/०५/४/३/२०२३ रोजी सकाळी ६.३०:वाजता चिंचवड स्थानकातून सुटणा-या शिवशाही बसचे दोन सीटसाठी ऑनलाईन बुकींग केले, परंतु रिझर्व्हेशन मिळताना महिलांना मिळणारी सवलतीची रक्कम मला मिळाली नाही, रिझर्व्हेशनची पूर्ण रक्कम माझ्या बॅंक खात्यातून कापून गेली, तरी विनंती कि रेल्वे रिझर्व्हेशनच्या प्रमाणै सदरची रक्कम माझ्या बॅंक खात्यात परत वर्ग करावी ही विनंती