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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
803
278
+91 20 2612 2591
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Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 27

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R
Rasardar30
Sep 20, 2021
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Regarding error while online booking

Dear sir/madam,
I was trying to book a online ticket on MSRTC portal. While booking the tickets i have made a payment through Google Pay UPI. But after successful transaction, tickets are not reflecting in my account.
Tickets were booked for VASAI-RATNAGIRI BUS.
boarding station- Panvel
Destination station- Ratnagiri

Gpay payment receipt Screenshot attached.
Please do needful.
WAITING...
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A
atul upare
Sep 20, 2021
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Online ticket refund

Address:Hyderabad

Maharashtra State Road Transport Corporation [Msrtc] — Online ticket booking failed- Amount got deducted from my bank account ticket not booked and didnt received any refund.please refund...
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A
Aditya Ambre
Sep 20, 2021
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My upi transaction successful but not give me services..

Hiii Sir,
Aditya Ambre is here. I getting the payment of Msrtc Bus ticket but my upi transaction successful but not give me service (bus ticket) .
It's server issue . the time or date details, when I get issue in payment14 sep 2021, Time 13.13. so what can I do ? Plz help me Rs. 994/- give
Me refund....
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Pooja Wakode
Sep 19, 2021
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Reservation

Address:Nanded

My payment has been deducted but my reservation process has been failed. I want refun my money...
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S
Shree 1992
Sep 18, 2021
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Ticket amount bedited and ticket not booked

I had booked ticket on MSRTC App from Kulra to kolhapur on 2nd Sept at 11 PM. Amount is deducted from phone pay to tpsl.[protected]@icici But ticket not booked. The transaction status was failed but debited my account with Rs.1145.38
Need your support....
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A
Ashwin Shinde
Sep 18, 2021
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Payment deducted not Refunded even after 1 month

Address:303/3 sai manthan apt 90 ft rd, Ostwal nagari nalasopara

I had tried booking tickets via msrtc site and app as well. However, money got deducted but no ticket was booked and customer care person said it will b refunded with 7 days. Till now no amount it returned to me.Even after emailing details for transactions, there is no response from msrtc and also helpline number is always busy, so it's difficult to reach at them....
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sam_sunshine
from Ratnagiri, Maharashtra
Sep 16, 2021
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Login and registration

The system doesn't send me back verification emails and I am not able to activate my account....
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Avinashpimparkar
from Navi Mumbai, Maharashtra
Sep 16, 2021
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Tickets not showing but money deduct

My payment are done by axisbank upi. my payment transaction status pop-up failed without reason but
Money deduct from my account.
No tickets showing in app
No msg or email received from msrtc
Email ID : avi.[protected]@gmail.com...
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P
ppbsur
from Solapur, Maharashtra
Sep 15, 2021
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100 rs note refuse

Address:Solapur

While I travell from barshi to solapur
I took 6 tickets .
Giving 500 + 100 rs to conductor JADHAV DEEPAK ( SOLAPUR BATCH
NO . 138226 ) .
HE straightly refuse to take 100 rs.note
& say that note is baned .

Photo of 100 rs . Given below ....
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M
MyBharat
Sep 11, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
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Ghodbunder road around Gaimukh chowpaty

Severe deep ugly potholes from kajupada to Gaimukh chowpaty area of ghodbunder road. Got puncture of tyre almost blast...luckily got a repair guy nearby. On converstion with him...he said since last 2 hrs he is just doing punctures and my was 10 th car......
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S
sushantjw
from navi mumbai, Maharashtra
Sep 9, 2021
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Amount Deducted from my account but ticket isn't book

Address:koparkhairane navi mumbai-400709.

Dear sir,
I had taken 2 tickets from Vashi higway to Karad. 7 am bus from Mumbai Central to Islampur ordinary express bus ... I have paid Amount. The money has been debited from my account but the ticket has not been booked ...Plz check that transaction and refund that amount...
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K
Krishna9595
Sep 5, 2021
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Refund my money

Address:Msrtc

I have booked my msrtc tickets from solapur to pathri.amount was deducted ticket was not booked. But my amount was not reversed.what can I do...
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Karishma Tekwani
Sep 5, 2021
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Road issues in ulhasnagar 4

Hello Team,

My Name is karishma and i stay in ulhasnagar 421004. I want to file a complain about the traffic and road issues near section 30B Newandram Compound. Due to rains this issues have increased a lot. A lot of area is been occupied by factories and blocks and the area for vehicles is very less, because of which accidents are occuring and also this is creating a lot of problems.

Please get our roads wider...
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Nagesh godge
Aug 29, 2021
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Toilet

निलंगा तालुक्यातील बसस्थानक एका साईडला सूसज्य इमारत बनत असताना सुद्धा प्रसाधनगृहाची मात्र अजिबात सोय करण्यात आलेली नाही. चार पत्रे मारून नॉर्मल शेड तयार करण्यात आले...
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Sushant7m7
Aug 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Upi payment not refund

Please any reply my complete...
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Sushant7m7
Aug 25, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
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Upi payment done but not reserve my bus tickets

Address:Thane

My payment are done by icici bank upi my tickets are rejected reason time out& tickets failed but my payment done by tpsl government app...
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K
Kalpesh 1
Aug 20, 2021
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Password

Address:Chembur

I forgot my email and password of msrtc how I can recover...
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Suyash Dalvi
Aug 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online ticket booking failed- Amount got deducted from my bank account ticket not booked and didnt received any refund.

I was booking a ticket through online portal of MSRTC e-booking website of SHIVSAHI bus from LONERE to PANVEL for the journey on 16th of August. Amount got deducted from my account but ticket wasn’t booked and didn’t received any refund for the same. Please revert....
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Rajesh Karambat
Aug 19, 2021
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Amount deducted but ticket not booked refund not received

I have booked ticket through MSRTC online reservation system on 12th Aug'21 unfortunately payment deducted through Phonepay payment app but ticket not reflected in system.

Requesting to refund amount of Rs. 643/- which was deducted....
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R
R3rakesh
Aug 16, 2021
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Refund Issue

Date :- 10th August, 2021
User Id of online reservation system : - R3rakesh

I was booking 2 ticket through MSRTC online reservation system on 10th August, 2021 unfortunately payment deducted through Google Pay payment app but it was written that transaction failed on MSRTC app.

Requesting to refund amount of Rs. 1336/- which was deducted....
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