Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

My tickets is not receive but My amount is deducated in My account i have booked tickets of MSRTC

— Ticket not Booked/

I tried to book ticket today, 30th Oct 2021 at around 4:30 PM with following details

login ID: as guest wit email id, [protected]@gmail.com, mn [protected]
From pune new shivaji Nagar To Amalner

The amount was deducted from my HDFC Bank Account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear.

Also the ticket was not available in My Tickets.

Maharashtra State Road Transport Corporation [Msrtc] — ticket not booked but amount deducted from bank account.
I have logged in as guest and tried to book the ticket, money got deducted from HDFC bank but ticket not booked, i want my refund amount as soon as possible.

Dear msrtc team,

I am Arun Suryawanshi writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 29.10.2021.
Below are the detail.

1. While booking a ticket for 2 passenger and again 1 passanger, i entered all the detail and go redirected on to the page o[censored]PI account. I entered my details and first payment done of 498.71 rupees and second payment done of 954.48 rupees. But ticket not generate.
Bus detail - kamote(navi mumbai) to kukudwad (satara - mhaswad)

Travelling date - 03.11.2021.

So i request to you please refund the same.

Passenger detail as per below
1) Arun Suryawanshi (age- 28 years)
2) Dattatray Suryawanshi(age- 32 years)
3) arun Suryawanshi (age 28 yrs)

Note - please find the attached transaction.

Tried to book msrtc bus tickets but it showed unsuccessful payment still my money got deducted from account 2 times.
Want refund.

Msrtc ticket booking is field but pement is debited (phone or)date 27oct2021

Txn. ID : T2110262030223088842937
Txn. Status : Successful
Debited From :
XXXXXXXXX042225
Janata Sahakari Bank
Bank Ref. No. : [protected]
Message : MSRTC Mobile
Dear sir,
I'm complaining against payment debited form my bank account via tech process . 391.84 Rs amount is debited and but the ticket details does not received. So either get my money back or get me the ticket deatails

I have booked my Bus ticket on MSRTC so transection failed but my Amount was deducted in my account. So I want refund my amount 532/-.

Dear msrtc team,
I am amol kilbile writing to you asking the refund of an amount deducted while doing transaction on msrtc website on 25.10.2021.
Below are the detail
1. While booking a ticket for 4 passenger, i entered all the detail and go redirected on to the page of hdfc netbanking. I entered my details and payment done of 1689.64 rupees. But ticket not generate.
Bus detail - Chinchwad (pune) to Malkapur (dhad)
Travelling date - 31.10.2021.

So i request to you please refund the same.

Passenger detail as per below
1) Dnyaneshwar Lokhande (age- 40 years)
2)Archana Lokhande (age- 36 years)
3) Shraddha Lokhande (age- 20 years)
4) Vedika Lokhande (age- 11 years)
5) Vansh Lokhande (age- 4 years)

I made payment for dapoli to panvel ticket and amount got deducted but ticket booking did not happen

I tried to book the ticket for Shivshahi bus yesterday i.e. on 21'st October 2021 using my SBI credit card. After making the payment at the end, page got refreshed but I did not see any success or failure message and the amount of 977.27 was also debited from my credit card. I did not see the ticket under my ticket section either.
I want to know the refund process for the same.

I booked bus ticket through the Msrtc app but my ticket is not confirmed but amt deducted in my account Rs.1286.04 Upi ref Id is[protected]

JOURNEY DETAILS
Pune Rly Station to Borivali Nancy Colony via Shivaji Chowk Kalwa
Journey Date: 03/11/2021 06:30:00
Boarding Stop: Pune Rly Station (06:30)
Alighting Stop: Borivali Sukurwadi (10:10)
Seat No 15

I have paid a fare of Rs 505.00 by UPI and an amount of Rs. 507.38 has been debited to my bank account:
TRANSACTION DETAILS
UPI/[protected]/ MSRTC Mobile/tpsl gover
21/10/2021 12:55

PASSENGER DETAILS
Name of passenger: Suresh Chandra Agarwal
Mobile no [protected]
Age: 78 years
Gender: Male
Email id: [protected]@gmail.com

I have not received any information / confirmation.
Pl. confirm my ticket. Else pl refund amount.

Here I am talking about Dangmode Village in Malvan ( Taluka ), Dist : Sindhudurg .

In Dangmode village, before corona lockdown 6 bus services are working. During corona all bus SERVICES are shut down due to government restrictions. After lockdown restrictions opens, MSRTC has resumed only 3 bus services and remaining 3 bus services are permanently shut down by giving low pessanger availability as a reason.

Now I just wanted to ask MSRTC, on what basis they have provided reason for low pessanger availability on route. How they have identified low pessanger availability if buses are already not running due to corona restrictions.

In Dangmode village, students have started to attending colleges . We have bus to go to colleges but there is no bus to return to home. How can MSRTC has stopped services as a sudden by giving such a nonsense reason.

I will ask consumer court to take action against MSRTC and ask them to start 3 bus services in Dangmode villlage.

Bus services stopped from Malvan depot in District Sindhudurg.

Bus details and timing are as follows :

1. Malvan - Dangmode ( 11:35 from Malvan depot )
2. Malvan - DANGMODE ( 16:30 from Malvan )
3. Kankavali - Viran ( 5:15 from Kankavali depot )

Please note that there is no single MSRTC bus in Dangmode village from 10:30 to evening 6:30 . My humble request to board taking care of consumer complaint. Please take strict actions / or provide reasoning for sudden stoppage of MSRTC bus services.

As per trailing mail, I am continuously communicating with MSRTC team, but there is no single revert from MSRTC team. There is no necessity to use motto like "प्रवाशांच्या सेवेसाठी " if MSRTC team has to sit only on their seats without doing nothing.

Regards,
RAJAN THAKUR
[protected]

I booked my ticket through mstrc app, and mstrc credit the amount and i didnt get the ticket, at the time i use to click the botton on sent email to to ticket but i didnt recieve my ticket through mail? So what can i do

I have done reservation in bus NALASOPARA to PAWARWADI departing on 12 oct 2021 through MSRTC mob app. A sum of rs 477.00 was paid but ticket was not issued.

I have successfully signed in msrtc but email is not received on my email address

I have applied for LMV Driving Licence on dt.[protected]and my application number is [protected], it has been approved by all the respective departments and now awaiting for printing stage for one month, from[protected] there is no update on the same.

So please do printing fast and update it as fast as possible. Please pay your valuable attention to my request.

Hi

I was trying to book ST from Mumbai to Nasik on MSRTC app
however Money has been deducted without booking the tickets
Please refund my Money
Transaction ID is [protected]
Please find attached PIC for refrance

Dear Sir / Madam,
Please ref the subject matter, I was trying to book the ticket from Karad to Wakad Naka for Shivshahi bus Kolhapur - Thane on 25/09/2021, I selected seat No. 09 & 10 and proceed for the payment thru UPI.
After entering the details my money got debitted from bank account but ticket and receipt are not generated.
So request you to kindly refund my money and oblige.
Below are UPI details for you ref.
from UPI ID- [protected]@upi
To: tpsl.[protected]@icici
Transaction ID:[protected]
Amount - Rs.517.43.
Date and Time of Txn- 25/09/2021-09:21PM