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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
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Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
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411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 29

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T
Tushar Dinde
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Bus change from Sleeper to normal

Address:Sumangal Apt, Gimhavne , Dapoli

Hello,

I'm Tushar Dinde frequent travel from Dapoli to Pune & vice versa for 1 year. It has been observed much time often sleeper bus is converted to the normal bus without intimation to the customer. We have a complaint about this many a time regarding change of bus on the online portal so that a lesser amount would be incurred to the customer but no response.

Yesterday too I book a sleeper bus from Pune (time...
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K
KNParshuram
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Refund of Bus Fare/Charges

I am Kanakam Pasharamulu from Karimnagar, Telangana. I tried to book a bus ticket with MSRTC Service No. 678304 through MSRTC Mobile app from Ballarpur to Karimnagar on 20 march 2021 at 2:30 pm. "Bus ticket fare Amount has been debited from my Account" but i did not any confirmation about reservation and bus ticket not confirmed. So please Refund my Amount....
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Address:kalwa,thane

Respected Sir,
I am a State Government employ.I want to launch a complaint against one of your BUS conductor.He didnt stop the ST bus at scheduled stoP.When I ran and tried to catch the bus, he refused to open the door.I kept running for around half kilometer, but he didnt open the door and didnt stop the bus.When i tried to run hard, the ST bus would have gone over me causing a severe accident.But still the conductor didnt stop...
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U
Umesh8560
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Cash refund

जय हिंद सर,
मी १७.०३.२०२१ रोजी २२:५७ वाजता मोबाईल वरून एम एस आर टी सी अॅप द्वारे सोलापूर ते पुणे दोन तिकीट बुक करत होतो. माझ्या अकाउंट मधून पैसे कट झाले असून तिकीट बुक झाले...
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Address:Mumbai

I was booking tickets of the 1080 Rs and sudden failure in Upi payment for tickets and amount got debited from my bank account please provide me the refund as soon as possible....
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A
Akshata Khedekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received from msrtc

Dear Team,
I have booked ticket from kurla nehru nagar mumbai to mangaon of 11:30 am Shivshahi bus of 17th March 2021
Did booking on 16th March .

Payment deducted but ticket page did not appear neither sms received, please help in refunding my amount at the earliest.

I have done the same booking 3 times. Same the payment was detected but ticket was not booked.

I did payment through...
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I hve completed my payment through Google pay from my Canara bank account for TPSL Government but the payment was successful thrice but my ticket was not booked . I have not even received my refund nor my ticket was booked . though I have done my payment thrice . Payment of Rs 266.25 (thrice)

UPI Transaction ID ;[protected]
UPI transaction ID;[protected]
UPI transaction ID :[protected]...
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P
pranavshinde87
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Money deducted

On 13th march, I book 2 reservation through msrtc my money deducted but I did not receive any ticket. And msrtc didn't receive call so I don't understand where to book my complaints...
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Address:Nashik

Respected sir,

I'm traveling trough a msrt bus from Nashik to malegaon.. And here went something wrong.. The conductor of this us is only focusing to add more peoples inside the bus.. And there is no space for old citizens and handicap passengers.. Bus no. MH40Y5667..

Complain time : 6:15
Complain date: 12/03/2021...
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Hello Sir/Madam,


I wish to draw your kind attention to the misbehavior of a bus conductor taking trips from Shivaji nagar bus stand Pune. Conductor is smoking a cigarette in bus and its clearly violation of the rules. and for your kind of information same conductor is irritating me on facing by sending bad messages. In fact he is keeping eyes on me.

Conductor Name: Balaji Rathod.

I would...
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J
jimesh14
from Mumbai, Maharashtra
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Vehicle RC paper not received

I had applied for Hypothecation clearance in 2014 for my vehicle no MH 02 BM 7202 to the Andheri RTO, Mumbai with all the required fees. However, haven't yet received the copy of Fresh RC clearing the hypothecation. Saw this portal and hence thought of complaining trying to see if it gets resolved....
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M
maheshsgund
from Powai, Maharashtra
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502rs deducted from my account but bus seat doesn't reserved

Today 5th March I am make reservations for bus tour for two persons Kalyan to shirur. All things done money deducted from my account but bus seat doesn't reserved.
Why this happened.
I need my money back...
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V
Vinod Malpani
from Aurangabad, Maharashtra
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180 KM's travel in Shivsai 2nd grade luxury bus is 5.30 hrs plus

Address:14 B SHIVLEELA, SHIVSHAKTI COLONY JALNA ROAD OPP SFS SCHOOL

Ridiculous to say Abad to Nasik by Shiv Sai bus 2nd grade Ac charging 450 RS takes almost 6 hrs for 180 km travel from 2.30 dept to 8.30 arrival.

I want transport minister and his CM must be made to sit with same driver and conductor in agnyat vaas beach and then experience.

The Dept manager, traffic controller Driver conductor are to be ripped off from job for no reason but due to inefficient handling of operations...
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P
Pankaj Ramesh Patil
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Refund : cancellation of bus service by MSRTC

Dear sir,
I have booked a ticket on 16 Feb 2021 from Malegaon to Pune, But as per malegaon depo bus got cancelled, so i want refund a amount of ticket to My account no, i also share Ticket no & Transaction Id, please kindly go through it.

Trip Number : DHLL0008095
Ticket Number : 42350031
Transaction Id :[protected]
Bus Service Type : PARIVARTAN DAY ORDINARY
Amount: 380
account...
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M
Methraskar Akshay
from Hyderabad, Telangana
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MH 40 AQ 6301 Bus is unfit

I was travelling from Humnabad to Hyderabad in MH 40 AQ 6301. This bus is too old and unfit. It is a clear violation of safety norms. Hence request you to modify or replace this bus with a better one

Thanking you...
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B
Bhushan548
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Rash Driving by MSRTC

Address:MSRTC

Respected sir
I am traveling from Amravati to Yavatmal on 19/02/2021 at 1.30 pm. Driver driving a bus very Rash badly and speedily. He doesn't care about passengers safety and Government property ST Bus. He drive over speedily and passengers not feel safe in st bus traveling. So please take the action on such types of driving. I humble request you.
Passengers are blindly trus on st maha mandal. Don't break there trust.br...
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Y
Yogesh2000
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cancelled ticket not received yet

Address:Boisar

I have cancelled my ticket from boisar to erandol via msrtc website with ticket no. 42316143 and transaction id. VHD[protected] .
When and where will i get my refund?
They have givan me a cancellation voucher 42325559 with refund reference no. VHD[protected]...
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Sir
I am Lalit G Funde.. I travelled from Amravati to Nagpur on 15th Feb 21 . The bus MH 06 BW 1233 left Amravati bus stop on 6:30 pm. During my journey I observed some major lapses in your maintenance viz are...
1. Ac was not working properly
2. Charging ports were not on
3. Speed of bus is not upto the mark
4. Even there was less traffic over the roads it took 1hr more to reach Nagpur
Kindly take...
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Address:अकोले बस स्थानक आगार तालुका अकोले जिल्हा अहमदनगर

मी व माझे सहकारी अकोले आगार तालुका अकोले जिल्हा अहमदनगर येथून सकाळी सहा वाजता सुटणारी अकोले पुणे या बसने प्रवास करतो त्यानंतर संगमनेर येथून सर्वांचा प्रवास वेगवेगळ्या...
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A
Alecxio Fernandis
from Bengaluru, Karnataka
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Return cash payment of ticket conductor

Address:Devbag , Malvan

I had collected Ticket of Rs.525/-from conductor ...I gave 1000/- (2 notes of 500/-)to Conductor...
But my I don't get my return cash payment of rs 475/- from conductor Mr.Dashrath Babaji Pawar....
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