Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

At lonavala st depo 2 canteens are available but both are closed instead sts are stopped at private hotels where food cost is very high. 30 rs nasta is useless. Why canterns at depo are not working. Why st promotes private hotels.
Also at lonavala depo privare cars are parked and are serching for mumbai going persons. They are looting st business, but depo manager overlooks this....

We family travelling solapur to aurangabad with bus no :- mh 14 bt 4012 @3.20pm

Firstly driver taken bus from solapur depo without conductor

When conductor enters after 5 km in bus, time of ticketing he demanding original id proof and address proof, when passanger giving all handicap documents, rudly behavior and finally taken full amount of ticket.

If not taken strictly action will take fir...

Dear sir,

I had appeared for mscit exam in 30 acto.2014from 02.30 pm to 03.30 pm at /shri. Jagdamba computar, parbhani dist parbhani, and
I has scored 65 marks out of 100 & passed result.
I have provisional certificate also, which was issued after finishing exam.
Now when i enquired about certificate of mscit to institute but they said the don't know why this happened.

This certificate...

Hello team,
Below is my cancelled ticket details against which i was not received my refund amount
Ticket number :[protected]
From :- thane cbs to rajgurunagar
Booking date : 09/09/19
Date of journey : 12/09/19
Refund reference no : qhdf[protected]
I also mail this details to [protected]@billdesk.com,
[protected]@gmail.com.
Please help me with this...

Hi sir/ ma'am,
Grievance about my journey on shivshahi mh.18. Bg.1535 nandurbar-pune.
I am traveling by the mentioned bus to pune. My pickup point was malegaon. First and foremost, the bus was to depart from my pickup location at 22:40. But the bus arrived at 23:45 which is an hour late. This was the very first negative impression that the bus and msrtc created.
Secondly i would like to mention about the quality of...

Shivasahi bus is failed to reach on time its taking more than 6 hrs to reach from pune to kolhapur.ac was not working. If asked to driver response was given that its affecting the speed of the bus. Also he claimed that bus was not in proper condition to drive smoothly. Its has been observed that same condition of the shivasahi buses this charging sockets are not working all the time. Shivasahi buses charge 430rs./ for its services like ac,...

1) i have tried online booking on 12 oct 2019. But while doing payment, my money was debited from my account but msrtc page gave me error so it cant showing in my cancelled ticket. So in this case i did not received my money back till yet. Please refer transaction id :[protected]
2) i have tried again for booking ticket, then it correctly booked and money debited
I have query about my first error money debited issue
Please...

Hi sir, mi aaj osmanabad latur bus no. Mh20 bl1612 osmanabad time 8:30. Ne terna college ethun kasabasa chadlo gadi stop la slow kelymule. Driver urmuth an wrongly bolat rahile. Shevti angawar yeu lagle. Mi vinanti karun hi urmath pane bolat hote.. He as wahan shobhat nahi.. Driver name hashmi aahe as samjal.. Please help mo.[protected]. Shri71. [protected]@gmail.com i want feedback...

पुणे - नाशिक महामार्गावर हॉटेल फाउंटन अधिकृत बस थांबा येथे चहा नाश्ताचे प्रवासी कुपन न मिळणे बाबत.

पुणे - नाशिक महामार्गावर हॉटेल फाउंटन हा अधिकृत बस थांबा असून येथे...

I booked shivneri bus ticket for pune to borivali, mumbai. Ticket details are attached in the image. The bus was supposed to come to vanaj bus stop at 9:12 am but didn’t show up at all. The bus stop attendees kept saying it bus hasn’t left from swargate. I took another bus after waiting for couple of hours.
Please provide a full refund of the fare (Rs. 525) as the bus didn’t show up....

Dear sir, i cancelled my online journey ticket, as per message on msrtc online reservation system my cancellation voucher number is 40031933. Even after around 15 days from ticket cancellation date i didnt received my refund amount. As per message of msrtc i should receive my amount within 7 days after cancellation, please guide me to recive my ticket cancellation amount. Thank you.

Ravi...

Greetings,
We travelled in shivshahi from nashik to borivali dated on 10th nov 2019 departing at 16:30. We had reserved three seats. The seats were covered with dust and tobacco with a scent of cigarettes, there were splashes of tobacco spits. When we asked the conductor what can be done then he reverted with an arrogant answer. So even after paying a sum for three seats we had to manage with two seats which were dirty and were haunted...

Sir,
I had booked an online ticket for shivshahi bus from swargate to kolhapur on[protected] at 6.30 pm. I boarded the bus from katraj seat number 4. Mine was a window seat. When i boarded the bus i saw someone else was sitting there. When i asked he said that a conductor was sitting on his seat. So i was made to sit on another seat which was not even a window seat only because one of your conductor was sitting there with his girlfriend....

Hi, 9.30 am msrtc shivshahi bus from khed ratnagiri depot was planned to to reach thane cbs by 3.05 pm on 7th november 2019. But the bus driver stopped the bus at ramwadi bus depot and informed all the passenger that bus has some technical issues and can't go further.
When complained to khed bus depot on call and ramwadi bus depot they are not ready to arrange another shivshahi bus instead of that they are saying that st-ordinary...

I have done reservations for the rahataghar - sangli bus and my boarding is at hatkhamba titha to kolhapur ticket number 39509717. The actual bus has to be semiluxury i have done reservations for this, but they sent non semiluxury, it was ordinary bus which ticket is less, conductor has written the fare difference on the ticket for refund purposes, so as per rules on 13 october i have handover the ticket print to ratnagiri st depo also they...

I cancelled my e ticket before 24 hrs, and i didnt received my refund amount. Also i have attached screenshot of cancelled ticket.

Details of the same as given below.

Passanger name: ghanshyam khade
Cancellation voucher number : 40003702
Original ticket number : 39165373

I request msrtc to act as early as possible....

Please enaure the bus condition before satrting of journey. I am travelling in bus no. Mh 14 bt 3814 from manmad depot to shivajinagar pune. Ao bus is fail during journey at babhaleahwar some oil is come out from engine. So driver said at ahemdanagr depo please all passenge come down we will check it in depo and coming soon. But bus is atanding there from 19:30 to 20:40.
So kindly request you to msrtc before starting of long route...

Dear msrtc,

I know writing here won't help my situation. Its high time you guys maintain a time book for your self. I was supposed to board from nashik at 5 pm for pune, its 6.30 pm i haven't board the bus.
When asked the enquiry team, response was even 3.30 pm bus has not arrived.
The clueless enquiry guys made it even more pathetic. Not knowing even about the next bus status really seemed whole cooked stuff...

Dear Sir/ Mam,
I made a reservation for day ordinery bus from Aurangabad to Akola on Date: 26/10/2019
The details are given below.
Ticket Number : 39783321
Trip Number : AWBD0024572
Transaction Id : RHMP[protected]
I was informed that the bus is not available for the day as it was cancelled by MSRTC and I travel in JADA bus at 10:30 am with New ticket of Rs 1040/- on same day. I was asked to make...

Dear sir,
I allways travelled from mumbai (Borivali) to nashik by shivshahi. Like me many corporate person, senioe cityzen, ladise, families are traveling on this route. During journey bus is taking refreshment break at hotel green land (While comming to mumbai) and hotel jai durga (While going to nashik), hotel managment is not at all maintaining hygiene at toilets and even if inside the hotel. Nobody will dare to order food for...