Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Hi,

Yesterday i travelled by shivshahi bus from ratnagiri to borivli.

Faced lot of issues during journey like below:

1) bus was almost 1hr 15minutes late (Reached at 9.15pm at ratnagiri depot). There was no single announcement by control room nor they give any answer to query. They just gave standard answer like it will come in 15-20mins. Why it is so?

2) my seats (21, 22 and 25)...

Respect sir,

I reserved the ticket to panji (Goa) from shivaji nagar pune bus time was 19: 00 hrs (01/03/2019). Said bus was faild and this information got at 20: 00 hrs by conducter. Said bus conductor transferred this ticket to 20: 30 hrs timing bus. There is also problem for 20: 30 hrs bus and this bus was also not on time.

I booked this 19: 00 hrs bus ticket in 2 days advance. Which is convenient to reach...

Dear sir, my name akshay.
S. T solapur - kusur bus no. Mh 14 bt 3732. S. T conductor fully rude first his bus time 11:30 but late 1 hrs. He say not it is govt rule i don't know. Please take the action
Mh bus condition bad. Ka condition good. Bgha maharashtra bus band padtil bagha
Ase conductor astil tr mh che ijjat cha sawal ahe. Ani mi fakt sangat ahe ki jr solapur chya lokana vatla ki mh chya bus conductor ani time...

Date - 2/3/2019
Time - 19.30
Bus stop - dodi budruk, tal - sinnar
Bus - nasik pune (Talegaon depo)

Complaint-
Sir,
I am pleased to bring your notice that myself and someone other means two passengers from dodi budruk were in the above said bus sit from sinnar at 7.00 evening on 2/3/19. As there is fly over bridge in dodi, we requested the conductor and driver to drive the bus thro slip road,...

I always travel to kelzar from wardha. 1stly i traveled with pusad to nagpur bus, conductor told me there is no ticket for kelzar only mahur to nagpur bus will stop and charged me for butibori. And from then i traveled by mahur to nagpur bus 4-5 times. Now i got the same conductor again in mahur to nagpur bus and he said that there is no stop of kelzar and again charged for butibori. They are fooling people about stop. I noted the bus number...

I have tried to book ticket from hyderabad jbs to amravati rajapeth on 14 mar 19 from maharashtra state road transport corporation online site but ticket is not booked and amt of rs 870/is debited to my account
And transaction i'd is not issued. S o you are requested to send me transaction i'd and refund the amount rs 870/.
Thanking you
Yours faithfully
Kishor joshi...

Dear sir,
I have booked my ticket on 28 feb from pune to pali (Raigad). I have booked seat number 16 for the same.
That time money from my account got deducted which message i have got from bank but i have not got any message for ticket confirmation.
On the other day when i visited to st stand office the officer told ticket not booked but you will get your money back to your account.
I am still waiting for the...

I had booked a ticket of shivshahi from pune-aurangabad (5.30pm) boarding from kharadi at (5.55pm).
There were 2 other travellers with me.
The bus arrived at 6.40pm and was full inspite of our reservations.
They said that they mistakenly did reservation at the starting point for the same seats and they will adjust us in a different bus. What kind of foolishness is this?
Two buses passed by but no bus allowed...

Kalyan going Bus.
Today again travelling from wakad to kalamboli took 2tickets
Conductor gave ticket from chandini chowk
May i know what is this happening
This i now ridiculous you can't fool a passenger.
Charged 15rs extra per ticket total 30rs
This i happening to me 2nd time now.
I wish atleast this complaint get registered and necessary action is taken...

Parbhani bus from miraj at 9.00 pm date-27/02/2019, not taken stop of kuchi but all bus having stop of kuchi, i requested to conductor but he answered rudely and arrogantly and told kuchi is not stop for this bus. He also dropped me in between stop which is very remote area. Please take some action against conductor to stop such incidents with passanger....

Respected sir,
I am amar, yesterday (26/02/2019) i going to kolhapur morning 6.00am bus vengurla kolhapur and i'm stay in danoli bus stop, bus come in morning 6.20am in danoli bus stop but bus not stop there... He going to fast i'm loudly speak, but they not reply
So, i hardly, request to you please, give me positive reply
You enquiry, that complete, he also not stop in ajara bus depot,
I travel to kolhapur,...

I am home watching tv and i have received a msg as below

Maharashtra Police Traffic Branch
Echallan No:PMCCM[protected]
Violation(s):Dangerous driving 1 more
Fee:₹1200
More https://mahatrafficechallan.gov.in/payechallan/d.htm?n=U9OF3I2eNWeVu85uE6934nK6b...⇄

I have not gone out and how can i get a msg and challan stating wrong side driving. I need evidence for this....

Sir,
I am here to inform you that there are official bus stops on route from malegaon to nashik one of such bus stop is at saundana although the bus stops are physically present, buses routing the route don't even bother to stop. The frequency of the buses also pose a problem considering the amount of population using the bus transportation, most of the population is of students which travel daily but not able to reach at school/college...

As my bus got late by 1.45 hr. I resumed my booking & convinced 1 person to go on my seat. Conductor refused to do that & started talking arrogantly & stoped bus for near about 15-20 mins. We saw that the seat got filled at next station (Nigdi). Means msrtc got 2 times money for 1 seat. And the behavior of conductor was very much arrogant. He was talking with me in very ill manner. Is this the type of service we got from government? Very...

Sir
I am going to yavatmal from nagpur but due to hi customers and rush i put my bag on sit and get down for some reason after retaining my bag is put outside of my sit and other person say that the sit belongs to him. I cal conduter but hi can not help and say go and meet mr. Wankhade depo inchar nagpur but both didn't help and behave very roud that go and do aur complaint
Mh40aq6345
Pavani arni
Vaya yavatmal...

Leaving g pune today morning pune to solapur bus shivshahi. Next to bhigwan bashree hotel for breakfast in there. So hotel very bad foods& very bad quality. Already paid money 500 rs for shivshahi bus. So this service not good hotel& food charges costly. So please think this issue & legal action this merchant. Ch engine the restorant for solapur highway....

So i made the biggest mistake of my life by booking a shivshahi sleeper bus online from pune to nandurbar. The bus was scheduled to depart from shivajinagar bus stand at 10:00 pm on 23rd feb 2019. We reached the stand at 09:40 pm and began looking for the bus. When we couldn't find the bus, we went to the information/announcement desk of the bus stand to inquire about the bus only to find that the bus had already left.in total 7 passengers...

I was traveling from pandharpur to solapur. While taking ticket, i asked the conductor that can i have my stop at pakani, he agreed and said me to notify him near my destination.
But while doing so, the driver disagreed that there is no stop there and he can't stop the bus.
I requested him to but he didn't listen.
But after a while he stopped the bus for another passanger at puna naka.
I felt this inconvenience...

Resp sir
I have three month pass.
The pass is from gangakhed to parli. Due to urgant buisness meet i ttavell asiyad bus. The bus is of parbhani depot parbhani to latur. I show pass to conductor and asked him to give difference ticket as it shown in u r website to allow travell by giving difference ticket. I request conductor and also told about u r rule but he refuse to give me ticket and asked me to step down from bus or take...

I had booked 1 ticket on 24 dec 2018 for shivshahi bus for route nasik to hinjwadi phase by payment gateway fss, on msrtc website, by debit card option. The money was deducted from my account as it is shown on statement of my account but transaction was not successful and also ticket was not generated. So kindly look into the matter. Refund the money back as soon as possible.

I have raised complaint to below email
[protected]@fss.co.in...