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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 30, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
803
278
+91 20 2612 2591
193
132

Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 54

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K
Kuldeep Nikam
from Bhusawal, Maharashtra
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delaying the bus deliberately

Address:422009
Website:msrtc.maharashtra.gov.in

I have been travelling alot on the route nashik to pune in shivshahi. I have observed that, these drivers delay the bus timing deliberately. On 20th june 2019, the drivers of the buses which departed at 2, 2.15, 2.30, 2.45 and 3 pm are having thier snacks together while chit chatting. When i asked them about exceeding thier breaks they seem not to bother by the fact passengers are getting late. If you have to eat together then why you have...
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G
garge
from Pune, Maharashtra
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stopping of bus in the gradesepareter

Address:0000
Website:[email protected]

I am regularly travelling from chinchwad-mumbai-chinchwad by shivneri / hirkani bus. While coming from mumbai to chinchwad your driver are regularly and deliberately stop the bus in gradeseperater. They never favour the customer request.
You know that there is heavy traffic in pimpri-chinchwad area. We like senior citizen and womens are not able to cross the road from gradeseperater with luggage and with children and also carry this...
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B
Brijesh Chouhan
from Mandal, Gujarat
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bus not stop on the bus stand

Address:Nagpur, Maharashtra, 441113

Sir,
My name is brijesh, i am from patansongi mine chindwada road.
I am standing on a bus stand waiting for bus and i have a pass to travel from patansaongi to nagpur.
In this route the st bus driver does not stop the bus. And most of the bus does not stop on the bus stand.
Bus detail:1) mh 40 8514
Time:10:59 (Friday)
2) mh 40 n 8022
Time:11.23 (Friday)
Plese sove this problem as early...
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V
Vishwas Patange
from Bhusawal, Maharashtra
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about not stopping the bus in the stand

Address:413005

Respected sir

I am prof vishwas patange, regular customer of st bus. Today on 17 jan 2018, at 9.35 am i was at bus stand. A bus pandharpur to bhokar was just started and came in front of me. I asked the driver to stop, as i was also at the stand only. But he didn't stop and ran away with bus. I ran behind the bus to catch it. I strongly make complaint against him.
I hope your management will take action against both...
+3 photos
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M
maulighadge
from Pune, Maharashtra
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bus not stopped in regular stop at ambedkar putala stop pandharpur

Address:Solapur, Maharashtra, 413305

Dear sir
Bus no mh14bt3105 pandharpur to mangalwedha, mangalwedha depot bus was not stopped at adbedkar putala stop pandharpur at 6.18 pm
Pls take necessary against driver & conductor.

Mr friend mr prashant jagadale (Cont no. [protected]) was in the same bus he was informed about same to conductor but bus driver was not stopped bus.

Name - dnyaneshwar ghadge
At - mangalwedha
Mob - [protected]...
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P
pjadhav3
from Nagpur, Maharashtra
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complaint against bad and harsh driving of bus driver

Hello sir/ma'am,

This mail is about the bad driving practices of driver of karad - latur bus. We boarded the bus at pandharpur st stand. I know the condition of pandharpur kurduwadi road is not so good. So there was inconvience caused due to that. This is acceptable at some extent. But once kurwadi is crossed, the road is in good condition. Still the driving was so harsh that all passengers felt a lot of inconvinience due...
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U
umesh29
from Pune, Maharashtra
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not taking official bus stop for passengers

Address:Pune, Maharashtra, 412210

I am now travelling from pune to shirur in bus pune kopargao (Mh40 y 5972). Conductor denide to take stop of shirur.. But ready to give official ticket. If you can give ticket then it's must be your official s. T. Stop. But conductor said you have to went down on bypass road going from outside shirur. I am a disabled person travelling alone in abovesaid bus. And these people's behaving such wrong.

Let me know how to take action...
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K
kudalkarhimanshu
from New Delhi, Delhi
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ashiard bus did not arrive

Address:Mumbai City, Maharashtra

Hello,

I had booked 3 tickets from maitri park mumbai to wakad which stsrted from borivali nancy coloney at 6:00 am on[protected]. We reached stop at 6.45 am. We waited on the stop till 8.30 am but bus didint arrive. We were force to take another bus as we were getting late for office.
My ticket number.
36065597
36065552

Kindly refund my money.

Regards,
Himanshu...
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अंबादास जगन्नाथ सानप
from Pune, Maharashtra
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ticket amount refund

Address:Ahmednagar, Maharashtra, 414002

Dear sir/mam,
I am reserve shivshahi bus ticket from maliwada bus stand, ahmednagar for the journey ahmednagar to parbhani on 8nov, 18 but bus stop at shevgaon bus depo because of "maratha morcha" then i have submit ticket and complaint at tarakpur bus depo mr. Rokade sir he was busy that time so he take this and say i call you but after 2month he not refund this amount and i go depo after 15 days regularly but he not meet or give...
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N
Ntin Jain
from Pune, Maharashtra
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missguided

Address:411019

Date 10 1 2019

I came at chinchwad busstop at 6.45 am i asked controller clearly that what is alibag shivahi bus timing from here. He said 7 am. One ashiad came at 7 am for alibag i again asked him is this is shivshai or is it still coming. He said ask this aishad cunducter. I aske him he said it is coming. But i waited till 7.45 no shivshahi came i called swargate bus depo they said 7 it leave from swargarte... So much of...
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D
Dharmatma Nageshnath
from Pune, Maharashtra
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in case of bus overload standing passengers.

Address:414502
Website:Shevgaon/Ahmednagar bus depo Maharashtra

I am an responsible and middle class citizen of india. I am travelling from ahmednagar to shevgaon
Date-8/january/2018
Bus no. Mh 40 aq 6001
Conducter name-s e kalamab
Legally as per my knowledge
The number of passengers sitting in bus is ok. But there are 9 passengers standing. I have evidences and comducter is not at all supportive with the passengers and also we have no buses between 10:30-12:30 frombr...
+2 photos
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T
Tejas2707
from Savantvadi, Maharashtra
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driver complaint

Address:Pune, Maharashtra

This driver did not drive bus well, incident happened on wagholi road where this driver was rush driving and suddenly moved bus on left side lane. I had to take my vehicle off road to avoid accident. Date[protected] around 12 in afternoon. My younger brother captured photos of the bus and the driver who tried to kill us. If i don’t get a satisfactory solution on this, i’ll file an fir against msrtc. Bus mh14 bt 2171...
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Address:Mumbai City, Maharashtra, 400027

Please refer to the above subject where the details of the bus and place of the incident are given. The road is narrow and my driver of my car mh 01 bp 7946 signalled him so that my car could go in siding ahead to give the bus clear passage. But the bus driver did not slow down and blocked my car preventing us to go into the siding. Besides he was rude in behaviour and didn’t budge an inch. My driver with great difficulty had to retrieve...
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V
Varad Gurav
from Aurangabad, Maharashtra
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bus arrives late

तासगाव अगारची पुणे ला जाणारी 5वाजताची बस 5.36zale तरी अजुन आली नाही.सन्बन्धीत ड्यूटी असलेल्या व्यक्तीला कुठलेच फ़ोन नम्बर माहित नाहित की कुठे चौकशी करायची आहे.ते कहीच महीती देत...
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M
Manoj Gawali
from Pune, Maharashtra
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bus delay and wrong unsafe stop for 30 odd minutes

Address:Pune, Maharashtra

I am travelling in swargate to shrivardhan bus in semi luxury bus. I have advanced booking. After seating at bus, it did not stopped at vanaz stop. After reaching to next stop at chandani chowk conductor realised this. He asked driver to stop on hilly road corner in unsafe condition. All passengers are unnecessarily waiting for other passengers who are coming in autorikshaw. Conductor and driver are talking unprofessionaly with other passengers....
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J
Jyothsna R
from Hyderabad, Telangana
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refund related

Address:Hyderabad, Andhra Pradesh, 500083

Dear sir/madam,

I booked 2 tickets to solapur from redbus site. Mhrtc was the bus at 00.30 on 30th december. But the bus we booked didn't arrive at all. There was another bus scheduled to depart at 11.30 pm on 29th but it came at around 12.30. So there was clash between the staff & passengers of 11.30 pm & 12.30 am buses. Even the police were to be called at the spot & some passengers even lodged complaints but we couldn't...
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P
Pankajb25
from Nagpur, Maharashtra
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irritating noise from luggage carrier

I travelled from amravati to akola in 2×2 parivartan bus "hinganghat-akola" on dated 01st jan 2019. Bus no. Mh12 bt 4678. The irritating sound was coming from right side luggage corner inside the bus. 3-4 nut-bolts missing. When contacted conductor, he told already highlighted but no response from employees working for bus maintenance.

As this noise is disturbing children's and aged people traveling in a bus. When msrtc employees...
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R
Rishi Dalavi
from Savantvadi, Maharashtra
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non-working charging plug points in shivshahi.

Please do resolve this problem. Non of the plug points work in this ac buses, even after paying a lot of money for extra services. What is the points of paying about 140₹ extra if the services are not working... Services in the shivshahi are not as expected. Please look into this matter... There isn't any point in paying any extra money for just travelling the same distance as we would in normal buses......
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M
Mayurk
from Wai, Maharashtra
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bus not showed up at assigned pickup point

Address:Pune, Maharashtra, 411014

Booked ticket for swargate to thane semi luxury bus, pickup time from chandi chok was 20.35 as per ticket, i was present in pickup point from 20.30 until 23.00 almost 2.30 hr in freezing cold weather. I waited for long and then went home, there was 1 more person with me he also had same inconvenience.

I want refund of my ticket as well as compensation of my losses as i had to take leave....
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P
Pooja Jawanjal
from Solapur, Maharashtra
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shivshahi hyderabad - amravati failed

Address:Buldhana, Maharashtra, 444303

I have booked shiv shahi bus hyderabad to amravati dated 30 dec 2018.
Bus got failed in mid night in forest area near pandharakwada 2 am till 10 am.
Driver was not having enough tools to repaire the tyre itself. Such a silly mistake took 7 hrs in mid forest area.
Moreover very bad alternative was provided.
0% safety.

We want refund of 900/-
Henceforth please take care to carry repairing tools...
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