Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

I have booked e-ticket from msrtc web site. I used upi payment while booking a ticket. Total amount rs.1065/- cut from my bank account.
(Transaction status - success)
I checked "my tickets"on msrtc web site, but ticket status was not available nor i have received booking confirmation sms.
I checked the "availability of the seats" which i have booked, but, it was showing seats are available on msrtc site even after my...

I am suffering to Dhule to Nagpur bus from Jalgaon to akola Bus number MH 14 BT 5019 is bus ticket is high and bus is very dirty and poor condition and bus conductor is not good to misbehave passenger old person and women please do clean and replace this person for this tour that is illiteral person he is not liable to do this work...

I am suffering to Dhule to Nagpur bus from Jalgaon to akola Bus number MH 14 BT 5019 is bus ticket is high and bus is very dirty and poor condition and bus conductor is not good to misbehave passenger old person and women please do clean and replace this person for this tour that is illiteral person...

I was booking ticket for MSRTC shivshahi Bus starting from Swargate Pune to Miraj dated 8th sept 2023 with Departure time as 18:00 hrs. After filling all the details and making payment i filled all necessary card details, the amount was deducted from my bank account but the ticket was not booked. I haven't received any ticket in my MSRTC account nor any mail from MSRTC.
Ticket was booked for 2 people costing total amount Rs.831.18/-.br...

Dear Sir, I cancelled my online journey ticket, As per message on MSRTC online reservation system my cancellation voucher number is 46939956. even after around more than 2 months from ticket cancellation date i didnt received my refund amount. as per message of MSRTC i should receive my amount within 7 days after cancellation, Please guide me to recive my ticket cancellation amount. Thank You Roshan Kadam...

This was a bus from khed to Borivali.
Bus number MH13CU6844. Driver Batch Number 28411. This Incident took place near Mankurd Bridge on Monday 4th September 2023 at 5:02pm.
The Bus was being driven rash in the traffic and the driver intentionally hit my car from behind. after hitting when i stepped down the car and i abused and told him to take the bus behind. then he started arguing with me so i called the police and then the...

I am unable to download it from website. I received only message but I couldn't download it.My Ticket No. is 48306511.Could you help me in this matter....

Ticket Amount Deducted but Ticket not booked
ID: prajurpatil
Bus: Sangli To Swargate Pune (Shivshahi) 04.30 pm 20/08/2023
Booking Date: 19/08/2023 time: 10.51 pm

I was booking ticket for MSRTC Shivshahi Bus starting from sangli Bus stand till Swargate Pune dated 20th Aug 2023 with Departure time as 04:30 pm. After filling all the details and making payment, the amount was deducted from my bank account but...

I had Booked ticket from Dadar East to Phaltan for 06/08/2023 with ticket number 48026467 which I had cancelled approximately two days before the departure of the bus. The Cancellation Voucher number is 48040636. I have not recieved the Refund till date....

Hello,

I am frequently traveling from shivaji nagar, pune to alephata. Every time I found very less buses between this route where mostly we are traveling by standing as it always crowd there. This is basic need where MSRTC closely look into this as every person paying full ticket fees but they not even get sit for traveling.
I request MSRTC to think to add more buses as it going to crowded in future as well.
br...

Bus conductor and driver smoking they are stopping at very rude places they took to much fare but they took time like ordinary
Worest service please stop your services
MSRTC worst...

I travelled by Deogad aagar(depot) bus from Pune to Pethnaka on 8-8-23.

My Tickets no. is 083971 dt. 8-8-23 at 6:38:44 am time. Tkt. photo is attached.

Bus Ticket timing is 6.38 am. Bus stopped at all stands & no stand locations also. Karad & Satara going inside & coming out is cumbersome. It dropped me at Pethnaka at @11:30 am a 5 hr. journey. Its too much travel of 5 hrs.

Bus took some different...

Date 09/08/2022 bus timeing 12:30pm
Bus - Nashik To Nandgaon
Bus stand - aurangabad naka near panchvati depo, nashik
बस थांब्यावर बस ड्राइवर ला आवाज देऊन त्यांनी बघून सुद्धा बस थांबवली नाही आणि वारंवार नांदगाव डेपो चे बस ड्राइवर ही गोष्ट...

Hello,

Writing this email to bring to your notice of a recent incident happened with me during my journey (refer the details below and attached ticket screenshot). There was one fellow passenger who boarded the bus at Swargate (Pune) . He was having a report of a break down bus and was asked by some MSRTC authority on carry his journey. An argument started between the fellow passenger when the bus was on its way to Thane....

Hello,

Writing this email to bring to your notice of a recent incident happened with me during my journey (refer the details below and attached ticket screenshot). There was one fellow passenger who boarded the bus at Swargate (Pune) . He was having a report of a break down bus and was asked by some MSRTC authority on carry his journey. An argument started between the fellow passenger when the bus was on its way to Thane....

Respected sir/madam,
Yesterday I was there on Pandharpur bus stand. I was there for nearly about 2.5 hours. But there was not single local pandharpur sangola bus in that time duration. There were another long route buses but they don't allowed sangola passangers in their bus because of heavy crowd.
On enquiry counter they said that there are buses after every half hour. But these buses don't come most of the time for 2 to...

I booked 2 tickets from botivali to mahad for the amount of 445 which is debit from my account but ticket is booked by MSRTC please resolve it or refund me that amount asap....

I booked 2 ticket from borivali to mahad, for the amount of 445 which is debit from my account but ticket booking confirmation is not received from MSRTC please resolve it or refund me....

I am travelling by 7:00 hrs bus to Mahad from swargate via Tamini Ghat.
The concrete pavement works are in progress near Ghotawade Phata. Everyday the bus gets delayed til reaching pirangute. The school buses also get stranded as private buses also travelling through this route
Can we take up route to pirangute via Hingewadi or other route so that the delays can be avoided till road works are completed. Being AC lot of fuel...

I m regular traveller of nagpur to wardha route by msrtc bus... I pay rs 115 fare for nagpur to wardha... But for asiad fare is 155/- and there is no such demarcation or differant display board on asiad bus...hence unnecessarily i have to pay extra fare on the same route... What is the use of such bus when so many buses available on the same route... Only 6-7 passengers boarded in MH40 BT5021 on 3-8-23 8.15 am... I think its wastage of diesel...