Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

Dear sir/mam,

My father and mother travelling by msrtc.. Dated[protected] by thane cbs to kolhapur. My parents seated there in shivshahi bus picked up in thane vandana at 11.15 pm. Conductor asking for new ticket even i show him all the proofs. Received message of ticket. And online ticket.. I am asking you why you send the ticket messages.? Please answer....

Hello my self avinash sonavane and i am from pune. I am frequent traveller of shivshahi from pune to nashik and nashik to pune. I have very bad experience of shivshahi bus services given by pune (Shivaji nagar bus depo). Shivshahi bus are not moving on time from shivaji nagar to nashik on time. If bus time is 13.00 pm bus will leave shivaji nagar depo at 13.30 pm. Its frequently happens when ever i travel from shivshahi in week days or in...

Bus no. Mh 20 bl 3592
Was driving very badly on sillod aurangabad highway at 9:45 am on 27.05.2018.
He was driving on wrong side.. Was not giving side.. And was also driving very rashly..
He just missed atleast 2-3 cars by crashing.. Its a kind request to take urgent action against the driver to avoid such cases. Suspend the driver if possible..
So that it may be a lesson for others drivers.....

Respected sir,
Under sangli division bus no. Mh_14 bt 3553 this kavathe mahankal to nashik bus time is 8.00 am today but he goes to 8.45 am
I say to depo manager about bus time but he tell driver _conducter not coming hence the answer is not satisfaction so please take action.
And also bus is so damaged we are not hearing cause bus sound is too much
Thank you...

I am picking bus from Shivajinagar pune for journey to Ahmednagar by bus pune to mehkar bus no.MH KR 5110.Before sitting in bus i was tell to driver to drop kedgaon stop then he was asking me that it will cost 50 rs extra to drop kedgaon stop.at the time when bus at kedgaon stop at 11.30 pm in night the bus was not dropped me at kedgaon only because of i say no to extra money to driver.
In bus there is ladies conductor who is also...

Hi,

I was travelling on 25th may at 10:30 am ist, i booked online ticket and when i reached chinchwad st bus stop, i asked to bus arrival time, he told me that bus will come at 12 pm ist, i told him bus timing is 11:35, so will it be possible to adjust my ticket request 1 hour earlier (Around 11) i will pay the difference/penalties, he said ok, i will do it let bus needs to come in stop. But when bus shivneri bus reached in...

May 26th 10 am shivneri from thane to pune, following are booking details (For ref)

Ac was not working.. It is middle of summer, you charge 450 rs and give customers horrible experience
Driver says he cant do anything about it

Have attached photo pl zoom and see

Tk. No.33384945;avadhut diwa;thane vandan-swargate, pu;26/05/18;ac;10:00;thane vand-balewadiat10:00;id-;f:1+h:0+c:0=t:1;s:7;rs456+conchg...

Respected sir,

We all passengers want to bring your notice about the incident dated 25 may 2018 at 23 hours.
The in charge of the bus driver name: mane and conductor name: hanchate.
They have took the bus charge without observing the fule in the bus.
In the widway, hipargaon, karnataka pin code 585329.
Bus has stopped due l of fuel. Moreover the in charge of the bus did not carried the tow material...

This is about shivneri bus going to aurangabad. I am a regular traveller and and user of msrtc services. On all the fridays it is seen that whichever shivneri i book it is always late my 1 hour at least.
The msrtc should respect the travellers time as well. There are women travellers who book a ticker of early time so that we reach on time. Whereas the shivneri is always late....

I took the ticket for shahapur whereas i was asked toh get down at bypass as the bus was not going to shahapur bus stand. So i asked to drop me 2 mins further maximum 0.5 kms further it was. And i ask them for because it 12:30 at night as i ws not going to get auto. But instead the conductor a. B. Kambal and driver ask me toh get down aur take the ticket for further stop to go ahead, in a rude manner......

I was traveling from mumbai to satara. We sat in the 23:30 bus. We were asked to get down since the bus was not working. Fine with it. Then we reach lower parel and are asked to get down again with the luggage. Finally we heard that the bus was again faulty and from the hirkani bus we we're straight away asked to sit in a red bus. Also no extra charge was refunded. One can imagine how it feels to go through such a scenario when you have 30...

My brother is 23 years old. He is engaged with a family related girl(23) as a friend from 3 Years. They came closer and they engage together and they done sex with consent each other. Today the girl Bullying to go police station for complain on my brother for Marriage. They was cleared on them points i.e. only relationship not marriage. Now she is change. My brother is a BBA student, his education is not complete. please stop the girl and...

On 21st may that is the day before yesterday, i got on a bus from islampur (Sangli) to pune and requested the conductor to let me get down at wakad. The conductor confidently guided me to get down at a place called wadgaon which is about 10 km before wakad. The conductor should be asked to be more careful in asking the passengers while guiding them getting down. Had i known his cell number i would have advised him for the same. I got late...

Batach number 30124, mr raut vehicle no mh-40-n-9260 depo koregaon location will be pusegaon we will written one complaint againt driver we will not getting any feed back from any msrctc department. Who will give me reply for any action taken by company. Driver such a behave a like rudely and not behaving proper with ladies. I have a complaint copy we have a reply through call :contact [protected] if anybody not giving me proper result i will...

Dear team,

Dally travelling from thane (W) to borivali (E) via st.

Extremely poor manegment by unit controler n rude behavior by bus conductor.

Almost 2 hours waited for direct borivali (Shiv shahi) n finally got into non ac direct borivali bus.

Conductor stated long route bus will not stop at gokul anand from where nancy colony is near. But during the travel bus stoped at khopat,...

I had do reservation for 20th may for junnar mumbai st which has departure time as 1.30 pm daily from junnar st stand. As per my understanding st should departure on time and before they leaving from actual stop, they should confirmed all reserved passenger are in bus and if not, then they can call and wait for them. I had reached 1.25 pm on junnar bus stand on 20th may. But when i get inquired in inquiry box, i got to know that bus has been...

On 21st may 2018 when i was traveling through pune kurundwad bus it got punctured in islampur stand. The conductor has somehow arranged me travel in another sangli bus. But the new bus conductor of bus islmapur sangli was completely non cooperative. Initially he told take your luggage and go to original bus. When i have taken out luggage the original bus didn't stop and went directly to work shop. So again i came back to this islmpur sangli...

मी 20 तारखेला शिवशाही बस मध्ये सिंगल सीट बुक केले असता सीट अव्हेलेबल चार्ट मध्ये 25 नं सीट मला सेण्टरला शो करत होते म्हणून मी रात्री 12.45 सीट बुक केले प्रत्यक्षात मी प्रवासाला...

For online booking left side column shows the time of bus i saw it and booked my tickets of vita nasik bus for 7.30 am but the said bus reached satara at 9.30 am. Generally we public will see left side time only because already destination is mentioned before search of the bus so obviously will not see right side column where other matter is written.
I would like to make necessary changes in online booking system and repay my amount....

We are traveling in boriviali bus. Bus departed from revdnada at morning around 8.30am and reached roha at 10.00 am. Destination of business is boriviali
It got panctured at vadkhal around 11.30 am, and your employees took 3.30 hrs to repair a simple pancture.

Is this kind of service your providing to people. Please provide justification.

Thanks and regards
Dipesh kadam
Ph. [protected]...