Claimed

Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

1
Last updated Mar 27, 2024
Complaints 2418
Resolved
183
Unresolved
2235
Quick Links
Statistics
Share
Contacts

File a complaint to Maharashtra State Road Transport Corporation [MSRTC]

Having problems with Maharashtra State Road Transport Corporation [MSRTC]?

File a complaint and get it resolved by Maharashtra State Road Transport Corporation [MSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Maharashtra State Road Transport Corporation [MSRTC]
Customer Service Contacts

Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

Phone
+91 20 2612 6218
799
274
+91 20 2612 2591
192
132

Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
santosh adep
from Sirur, Maharashtra
Report
Copy

misbehaviour with passenger

Address:Mumbai City, Maharashtra

My sister mrs kota was travelling from borivali to swargate bus arrival time 6.15 am bus num mh-14 bt 4954 & cunductor no 41761 she had reservation in same 31743716 was nt allowed to search id proof n was removed from the bus in kandavali in road so she got frustated. So kindly tell is it fair to do with alone lady i road. Pls kidly look in this mater....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Report dated 18th february 2018 forwarded to zee news
आज दुपारी १.३० वाजतानची सातारा - बोरिवली सेमी लक्य़री बस सातारा डेपोतून पाउण तास उशीरा म्हणजे २.१५ ला सुटली. पुण्यामधे चांदणी चौकाजवळ बसचा टायर पंक्चर...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pournimask
from Mumbai, Maharashtra
Report
Copy

refund amount

Address:Mumbai City, Maharashtra

I booked my tickets for 19/02/2018 of shivshahi at 13.31pm from dasgaon to mahad . I pay 1458 rupees of six seats. I did payment by debit card. but my tickets is not booked. Only payment is done. So please refund my amount.because of network problem it's happened. So please refund my amount. And take care about it's not happened again with costumers. Please do needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Solse
from Mumbai, Maharashtra
Report
Copy

regarding bus service

Address:Thane, Maharashtra, 400606

Bus no mh-o6-s-8103 very bad service very slow running continous beep sound at gear box it start at around 9.15 am and at 1 pm still we are in lonavla, bus is from thane vandana to pune, problem was their in vandana depot itself, then also bus had started from there why?
You are troubling customers. Very bad service
Waiting for your action and reply, plz dont say sorry we want actions....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Bus no mh14 bt4901
Travelling from zaheerabad to sangareddy
Date 16.02.2018
Time 9.30pm
After boarding bus in zaheerabad started moving towards hyderabad, asked to ticket to sangareddy, conductor replied it will not stop in sangareddy, u have to get down, it is repetitive observation by conductors after 9pm they don't allow sadasiivapet, sangareddy passengers to board, if any one boarded, conductor force them...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parshuram Pravin Chandra Prajapati
from Ahmedabad, Gujarat
Report
Copy

do not stop at station

Address:Tapi, Gujarat, 394650
Website:Maharastrastbus.in

Respectable maharastra st the bus number MH-14BT - 4112 Ahmedabad to malegav is not stop at vyara junadepo passenger are requested to conducter but he was not reacted and driever are also angery at passenger plz do axion as driever his driving ia very ruf plz tell him the bus driver are very angrey at women's and children plz i request one more time do axion...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayant Londhe
from Satana, Maharashtra
Report
Copy

bus seat numbers on portal is not match with actual seat number

Address:Sangli, Maharashtra, 416415

Hello, I am traveling in shivshahi bus from MSRTC. I was booked my ticket on MSRTC portal. I have booked 12 number window seat but when i am traveling actual seat number 12 is non window and 11 number is window in bus. That happenced 3 times with me. Please correct the seat number on portal or in bus.

Thanks and regards
Jayant Londhe...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Abhishek Rege
from Vasai-Virar, Maharashtra
Report
Copy

bus departs early before its actual departure time.

Address:Sangli, Maharashtra, 416416
Website:Msrtc.GOV.IN

I already booked my ticket from sangli to shivajinagar of sangli to aurangabad bus (Bus no. Mh11bl9260) and bus departure time from sangli bus stand was 6:15am but when i reach to at 6:08am bus already left the sangli bus stand before its actual departure time. So worst service march is giving to their customer. Then immediately i contacted sangli bus stand control room and they have given me the no. Landlines no. Of next to next bus stand...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akshay Sabale
from Pune, Maharashtra
Report
Copy

busses are not available and those are available are not good

Address:Pune, Maharashtra, 413133

Busses are not available in baramati and midc bus stand so busses are late more than 1 hour
This situation i am facing 3rd time consugatively.

Even baramati pune busses quality are not good enough, but msrtc asking more money than quality.
Asiad are not worth too dirty busse.
And not following time.
Kindly take immediately action.
Some time they give reason conductor is not available, some...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Nashik, Maharashtra, 422009

To msrtc,
I have been travelling from jalgaon to nashik frequently but always jalgaon depo gives pathetic buses which are not at all in condition.. Speed of the bus is only 40km/hr.. The journey normally requires 6 hours.. But mh 20 2509 took 8 hours. What a pathetic situation... What we are paying for?? This happens always with jalgaon depo.. I think they intentionally create this havoc...
I reciprocate some reply and action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarangi B
from Nashik, Maharashtra
Report
Copy

pathetic services of shivshahi

This happened with me twice. I had booked shivshahi bus ticket from pune to nasik and pickup was from shivaji nagar. To my surprise i twice received call saying that my bus will not be coming to shivaji nagar and us going to leave from nashik phata in one instance. During second they were giving me asiad inspite of shivshahi reservation. When asked why they said that it is because of my wrong selection of bus stop at destination. No matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Iam a regular traveller who everyday travels from rajgurunagar to pune and viz. Many a time while returning back from shivaji nagar, pune i get s. T. Bus coming from paithan to rajgurunagar, no mh. 07 c. 7283. Driver of that bus drives very roughly, also does not takes the passengers, doesn't stops the bus on proper stop if anyone wants to get down. He speaks arrogantly upon asking anything. The problem is getting serious day by day and is...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shrikrishna Y
from Pune, Maharashtra
Report
Copy

conductor arrogant behaviour to passenger

Address:Dhule, Maharashtra

मी धुळे आगाराची चाळीसगाव धुळे या बस मध्ये चाळीसगाव (कॉलेज पॉईंट) वरून बस मध्ये बसलो बस मध्ये गर्दी असल्यामुळे मागे सरकण्यास जागा नव्हती तेव्हा वाहक शिवीगाळ करून मागे सरकण्यास...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Parag Chaple
from Pune, Maharashtra
Report
Copy

complaint against services

Address:Amravati, Maharashtra, 444601

Dear sir,
I am traveling from amravati to nagpur in shivshahi express on 3rd february 2018 at 4:20pm from nagpur. (Bus no. Is mh 09 em 1468) the driver is very arrogant. He stop the bus at hotel in talegao town for 15 minutes, but he didn't drop us at lahoti square in amravati, as all busses are take the stop to drop the passenger at same location. We continuously requested him to stop the bus but he didn't stop and said you can drop...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sagar Mete
from Pune, Maharashtra
Report
Copy

service of shivshahi

Address:Nagpur, Maharashtra

I had reservstion from nagpur to aurngabad on 4th feb 2018 at 7:45 but bus reported @11;00 so i boarded in the another bus which was going to aurngabad so they refused me and staired me down from the bus.
No positive reply from the bus depo after calling them.
Pathetic beahviour.
Ill never suggest to go in msrtc ro everyone.
Having a reservation still no support from msrtc dept after there mistake....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suhani akula
from Satana, Maharashtra
Report
Copy

conductors are ridiculous never give back remaining change

Address:Bulandshahr, Uttar Pradesh, 431001

Lady conductor depot vaijapur m b raut did not gave change back 6rs. Always conductors do not give change back this is there extra income. I asked for differential ticket. But she refused to give. You people should keep in mind we the passengers are coming so your msrtc is running. On that even driver conductors won't talk in proper manner. Teach them basic manners. They simply shout and use abuse language without thinking in front of all...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
Yashashree Kulkarni
from Haridwar, Uttarakhand
Report
Copy

22 min late and bus not in condition

Address:Sangli, Maharashtra, 4 16416

Today 3rd feb 18 i am travelling with shivshahi bus sangli to swargate at morning 5.30 am. Bus suppose to depart on time but due to carelessness of driver but departed 22 min late after that driver stopped a bus and start fighting with another bus driver. Finally journey started at 5.57 am

Now driver draining a bus very rash. It is very risky to whom who travelled in this bus.

Also as we know this bus is totally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
crpatil
from Umred, Maharashtra
Report
Copy

failed booking, refund

Address:424306
Website:Msrtc

I tried to book my bus tickets twice, but it was unsuccessful, and the money is debited frm my account twice.
1st i did payment using UPI address, money debited but booking unsuccessful, later i did using debit card but same thing happened.

1) first booking
UPI ref no[protected]
Time- 9:57 pm

2) second booking
Reference msg:, Thank you for using your SBI Debit Card 459XX0356 for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulhare
from Mumbai, Maharashtra
Report
Copy

stopover at lonavla-on pune mumbai

Shivneri Stop over at Lonavla on Pune - Mumbai bus.
There are multiple stopover locations and shivneri along with all other MSRTC buses prefer to go to another location, which is shady as well as unhygienic with barely any good option of refreshment.
maybe it’s a management decision to opt for this stopover option, but I would really want to bring it to light to management and everyone else that it’s not to appropriate to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogeshpaatil
from Phaltan, Maharashtra
Report
Copy

mh40y5998 bus driver continuously talking over mobile phone while driving

Msrtc bus mh40y5998 plying from kopargaon to pune. The driver of this bus was continuosly talking over the mobile phone while driving.

He even applied the brakes in a very bad manner to control the bus while talking over the mobile phone a couple of times. He drove carelessly holding the mobile phone in one hand.

Are these drivers this highly skilled to drive the bus with single hand??

Yogesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy