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Maharashtra State Road Transport Corporation [MSRTC] Complaints & Reviews

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Last updated Apr 25, 2024
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Maharashtra State Road Transport Corporation [MSRTC]
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Maharashtra State Road Transport Corporation [MSRTC] Phone Numbers

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+91 20 2612 6218
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+91 20 2612 2591
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Maharashtra State Road Transport Corporation [MSRTC] Website

Maharashtra State Road Transport Corporation [MSRTC] Head Office Address

Pune Station, Pune
India
411001

Maharashtra State Road Transport Corporation [MSRTC] reviews & complaints page 91

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F
fitron30
from Mumbai, Maharashtra
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reckless driving of driver

Address:Thane, Maharashtra
Website:consumer complaint

Today while going to my office I met with an accident at the junction of Holycros convent school. The MSRTC driver was driving carelessly without noticing the small vehicles and motorbikes. I stood for a moment so that ai can get a way to cross the lane. When I got the chance I moved along but at the same the bus driver recklessly moved his vehicle without noticing me . Although I was bocked down at the front wheel of the bus but even then...
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Address:500006

This is dinesh t biradar
It is very unfortunate to feel unsafe in the st bus due to rash driving from the driver while coming from the bangla to hyderabad (Bus no. Mh 14 bt 4987 sholapur to hyderabadstation date 14th sep 2017 time 6:30 from islampur). Me and my wife had sat on the last seats of the bus, we feel many times careless drive from driver
My wife has sufferred stomach pain due to careless driving, even when enter...
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M
Mahesh Ghatage
from Mumbai, Maharashtra
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doesn't receive any call

Address:416301

Respected sir/ madam,

I am mhesh ghatage. Yesterday i was make my reservation from pune to sangli.
Reservation not done but my amount was deducted thats why i was calling to your given number on your official number i. E.[protected].
From yesterday i am calling on this number but still didn't received my call.
This number either engage or either not receive any one, so please kindly take action on...
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T
Thomas M.Joseph vc
from Mumbai, Maharashtra
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negligent driving and poor fitness of bus no. mh 20 bl 1116

Address:Mumbai City, Maharashtra
Website:msrtc.gov.in

Dear sir, greetings of the season. I was travelling on 11.09.2017 on your bus no. Mh 20 bl 1116 of aurangabad - i depot, plying from shirdi to aurangabad. The conductor was seemingly mrs. U b rathod and the driver's name is unavailable. The bus was over crowded, may be with about 30+ standees over and above 46 seats. I hope only 11 standees are permitted. Naturally few passengers occupied the driver cabin too. I have noticed that one person...
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M
Manojlohiya23
from Pune, Maharashtra
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taking highest fair without providing any extra service

As per subject, your asiyad bus is taking unnecessarily highest fair ¬ providing any service like speed, minimum stoppage, wifi, time etc. So i hv to ask for what/which service you are taking the higher fair. Or is it only for cushion seats? If you are not able to give service don't take extra fair. You are doing chit with your customer. So in this way you are pushing them to take another mode of conveyance......
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C
chandusudha
from Mumbai, Maharashtra
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non availability of reserved seat in bus, complaints for refund

Address:Raigad, Maharashtra

Dear Sir/madam,

Ref : Transaction ID no .: JHMP[protected]

I herewith attached ST reservation online booked ticket with ST no. MH - 20 Bl 3725 dated on 03/09/2017

I booked the reservation ticket through onlne last month seat no. 43 and 44,

date of Journey was 03/09/2017, and time was 3.30 from Shrivardhan depot, its cames late on 5.30 pm. at Borli depot.

Situation...
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A
Aniket Gurjar
from Mumbai, Maharashtra
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bus was not stopped at nmu gate

Address:Jalgaon, Maharashtra
Website:MSRTC

I'm waiting for bus of jalagon to borkheda. I daily travel in bus. But today i was standoff at nmu gate. But driver was not stopped bus at this point. North maharashtra university at this point bus was stopped daily but today bus was not stopped. I was very inconvenience because of all this. Jalgaon to central school of nmu this bus was daily running through this gate. On this gate many people's are undulation daily.
Bus route - jalgaon...
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K
Kimaya Pawar
from Morjim, Goa
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rude behaviour towards disabled person

Address:Mumbai City, Maharashtra

Was traveling in d morning on 8th sep 2017 from mumbai to pune by hirakani bus mh-20 bl 3292. It was all going well but at vashi bus stops to receive passenger an old lady who is suffering frm paralysis wanted to travel with her daughter but as she entered in the bus the bus conductor insulted her with a harsh words saying that "you should travel by any private vehicle not by public transpotation". Well the point is does he have any right...
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S
Sohil Bhosale
from Pune, Maharashtra
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bus not coming

Address:415523

I am student. I am study at baramati. I am traveling in msrtc bus from phaltan to baramati. The bus from phaltan are not coming on time or its not coming only. Because of bus problem the public can't get to there collage school office or any work etc... At time today i am waiting for 1hr in phaltan than also i didn't get the bus we all complain to the msrtc officer then also they not taking any action i hope the will slove as soon as possible...
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V
Vishal Danapure
from Pune, Maharashtra
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miss behaviour of drivers

Address:Ahmednagar, Maharashtra, 414102

I am traveling from pathardi to ahemadnagar bus no 4147 7sep2017 12:00non it was without conductor bus ahe that driver miss behavis and slept to me also he abouse languvage ahe through me out from bus
I didn't register a police complaint to that driver because i don't know his name also he havent waer proper uniform
He say me this bus is his fathers bus don't go inside or else i will kicked you out...
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R
Rajesh Ahire
from Coimbatore, Tamil Nadu
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poor & rude service by bus conductor

Address:Nashik, Maharashtra

I have been travel through bus number mh20bl3756 on 6.9.2017 from thane to nashik. Bus is from shahada depot. As bus has duty in condition with lot of spitting & bad smell, i have been requested to conductor mr. Tidke to allow me seat near him, but he forcefully denied to seat near him. Is this service type of msrtc? I need of written explanation from msrtc with my money as we as reimbursement of my mentally harassment. Otherwise i will be...
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S
sunilgadge
from Mumbai, Maharashtra
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ticket cancellation

Address:Mumbai City, Maharashtra

Dear sir,

I booked e ticket on 30/08/2017. Ticket no.29887913. Journey date 31/08/2017.
Msrtc has cancel this bus which was schedule on 31/08/2017. But i have not received money refund till date nor ticket is cancel in system.
Request you kindly refund my money as soon as possible
For further details you can reach on [protected] maid id sunil. [protected]@gmail.com...
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G
Ganesh Nagre
from Nashik, Maharashtra
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online biking tarajshan field amount 1647 not return

Address:Satara, Maharashtra, 415521
Website:Ganeshmnagre

Booked ticket for aurangabad to pune booking time 09.02. Am date.2.9.2017 tarajshan id[protected] amount.1648 rs only tarajshan field not payment titan my bank account please my 1648 my bank account my id ganeshmnagre my email id [protected]@gmail.com enquiry counter enquiry, people (Lady on desk) didn't helped. Also she arrogantly told us to get lost. Kindly start action and pay me discomfort allowance for harassment. I'll be looking...
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M
mandar shere
from Nashik, Maharashtra
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hiding complimentary water bottle box by driver

Address:Mumbai City, Maharashtra

Hi,

This mandar shere, i am traveling from borivali nancy colony depot to deccon pune at morning 7am shivaneri bus m5145, i had paid ₹526/-for travel.

I am regular traveler of shivaneri, today morning when i am traveling i want to take my blood pressure medicine for that usually i asked driver to give complementary water bottle, he refused to give by saying it has been stopped by msrtc.

When...
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G
gokulpawar25
from Morjim, Goa
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reckless driving at curve as well as ignorance of traffic rules

Address:Dhule, Maharashtra, 424302

Today on 4th sep 2017, 2.40pm, a bus number mh20 2496, travelling on state highway left kusumba station and moved towards dhule direction. There is a curved road 1km ahead from kusumba and this bus driver was driving carelessly. I was riding a bike (Mh18 as7656) behind this bus and gave horn as well as light to this bus for pass but instead of giving me side or blowing any indicator, this bus driver moved bus in off lane while i was half...
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O
Onkar Kshirsagar
from Nagpur, Maharashtra
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drivers behaviour

Me & my family traveling shirdi to triyambakeshwar through st bus belongs to kopargaon st bus depot.
The driver behaved very arrogantly after asking for late depature, he said, "i 'll deside when to depart the bus".
Driver was very harsh & rude, he behaves like the state transport belongs to himself,
Such arrogance increases in state transport employee.
Plz send the copy to mr divakar ravate, transport minister,...
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P
Pravasi1
from Yaval, Maharashtra
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inattentive driving from driver

Address:Raigad, Maharashtra, 402201

I am traveling from panvel to alibag non stop bus no mh14 bt2631 time 13:00 hrs.
The bus driver is busy in gossips with the passenger sitting besides him. He has also kept his right ear busy by keeping earphones in it. He is not giving proper attention on driving. Even after warning from passengers he is not bothering to pay attention on driving.....
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B
Bhushan Kawale
from Pune, Maharashtra
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not coordinate with people

Address:Nagpur, Maharashtra, 441203

Hello sir,
My name is bhudhan kawale from umred maharashtra, today my family where wating for bus since for 4pm today from bus stand they wanted to travel from umred to bela n near about 30 people where waiting for that bus but bus help box co ordinator says bus is coming n now they r saying bus cancelled. They r not coordinating properly n most of d time bus stand no. Is switched off. This type of things r happing here. Kindly resolve...
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Address:Solapur, Maharashtra, 413411

I booked ticket for barshi pune 14.00 ist bus having ticket no.29924363 on 2.9.2017. Barshi enquiry counter didn't announce bus even after 14.45 and even after continuous enquiry, people (Lady on desk) didn't helped. Also she arrogantly told us to get lost. Kindly start action and pay me discomfort allowance for harassment. I'll be looking forward for consumer forum complaint if not resolve ed here....
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O
Omkar Bhandwalkar
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

msrtc refund of cancelled ticket

Address:Satara, Maharashtra, 415001

Dear sir, i cancelled my online journey ticket, as per message on msrtc online reservation system my cancellation voucher number is 29756217. Even after around 8 days from ticket cancellation date i didnt received my refund amount. As per message of msrtc i should receive my amount within 7 days after cancellation, please guide me to receive my ticket cancellation amount. Thank you. Omkar bhandwalkar, mob no.- [protected], email id: [protected]@gmail.com...
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