Maharashtra State Road Transport Corporation [Msrtc] — grievance against maharastra state transport

Address:

Ratnagiri, Maharashtra

In Ratnagiri ST Stand following are issues
1) While issuing student CIty Bus Pass the window is not opened at 8.00a.m. but closed before 4.30 p.m. as well as the working hours which are specified are not followed, The window clerk behaves with parents and students very arogently.
2) The Ratnagiri "Agar Pramukh" is not present in his office in working time. without his signature no one issues the pass, though there is a letter displayed in his cabin regarding the authority given to window clerk. I am also attaching photo of emplty chairs in the office.
3) While asking for complaint register, it is not easily find in the cabin round about waiting of 30 mins then we get complaint register.
4) At Pass window they are issuing 7 to 8 passes to one candidate does it a mass working? then issue a date to school and send your employee in that particular school and issue passes to student which avoid students educational loss which happens at present.
5) form last two three days we observe that there is no disel in Ratnagiri at ST PUMP, so the buses are not running in time.
Now the most important thing that when we call the "Agar Pramukh" he also answers arogently and said to lauch Police Complaint against him.
No reponsible person is present in ST Stand who are capable to anwer the questions.
If there is time to ST Pass window then there no time to employee of ST rather for responsible person of ST has to present and answer to passengers.
St working on "Bahujan Hitay, Bahujan Sukhay", Is this for employee as they are taking salaries without working?