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![Maharashtra State Road Transport Corporation [MSRTC] Phone](/img/bn/phone.svg "Maharashtra State Road Transport Corporation [MSRTC] Phone"){kind=small}
![Maharashtra State Road Transport Corporation [MSRTC] Website](/img/bn/www.svg "Maharashtra State Road Transport Corporation [MSRTC] Website"){kind=small}
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I booked 2 tickets through the MSRTC mobile app on[protected] from Katraj (Swargate) to Kundal (Tasgaon). In both cases, the booking failed, but the payment amount was deducted from my bank accounts. The refund has still not been received.
Details are as follows:
Passenger Name: Akshay Patil
Route: Katraj (Swargate) to Kundal (Tasgaon)
Journey Date:[protected]
Fare per ticket: ?530
Total Deducted Amount: ?1060
1.First Failed Booking
Ticket No.: 18852393
Booking Status: Failed
Amount Deducted: ?530
Payment Mode: Paytm / SBI Account
Booking Date & Time:[protected]
2.Second Failed Booking
Ticket No.: 18851729
Booking Status: Failed
Amount Deducted: ?530
Payment Mode: Paytm / SBI Account
Transaction Reference: VIN/MSRTC-BILLD/[protected]/0
Booking Date & Time:[protected]
Although both ticket bookings failed, the amounts were successfully debited from my accounts. Screenshots of the failed tickets and payment confirmations are attached for reference.
I kindly request you to verify the transactions and process the refund of ?1060 at the earliest.
Thank you.
Regards,
Akshay Patil
MO-:[protected]
Email-:[protected]@gmail.com