Maharashtra State Road Transport Corporation [MSRTC] — refund of reservation amount for cancelled bus service

I am writing to request a refund for my bus reservation, which was cancelled at the last moment. The details of my reservation are as follows:

Reservation Number: 7634216
Bus Name: NARSOBAVADI TO BOISAR VIA SANGLI
Date of Journey:[protected]
Route: RESERVATION FROM KARAD

I had booked my ticket online and paid the reservation amount of ₹ 497 on[protected]. However, I was informed at the last moment that the bus had been cancelled due to unforeseen circumstances.

I request you to initiate the refund process for the reservation amount at the earliest. I would appreciate it if you could also look into the matter and take necessary steps to prevent such last-minute cancellations in the future.

My contact details are as follows:

Name: Shrutika Kumbhar
Mobile Number: [protected]
Email ID: [protected]@gmail.com