Mahatma Gandhi University — receiver not available

Address:

KOTTAYAM, Kottayam, Kerala, 686008

On mar4, 2020 submit a complaint
I have sent a courier from kottayam, kerala to delhi (Zip-110021) on 18th march 2020 with the consignment number d53616078. This has very important documents and the online tracking now says not delivered (Office closed or door lock - (Cir). I gave 2 alternative ([protected]-[protected]) numbers in case something happened and dtdc never tried to contact me on any of the for delivery and now says not delivered. They haven't sent me any communication of this either. I could only see this when i tracked it even though i went online and registered my phone for tracking. They haven't given me any details about my courier. How do i get it back? No customer care numbers or office numbers available. All numbers online seem to be wrong. They are very important documents and this kind of irresponsible service is outrageous. And the dtdc office that i sent from it, it closed now