MG University Customer Care
MG University
Customer satisfaction rating: 24%
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135
COMPLAINTS

MG University Customer Care

MG University

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Address
13th Mile,G.S. Road, Under Dist-Ri-Bhoi
Khanapara
Meghalaya District
Meghalaya
India - 793101

Customer Care Phone Numbers and Contacts

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Phone:
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Additional info

Tura Campus

Matchakolgre, Tura

West Garo Hills

Meghalaya


Customer satisfaction rating
24%
Complaints
135
Pending
0
Resolved
33
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MG University Complaints & Reviews

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Mg University — delay in ma certificate

 aleena.jose9 on Jan 14, 2019
I have completed my master in tourism and management studies in 2017 and had applied for my ma certificate in mg university (Fast track) on september 2018, under my roll number sm15mttm01. I am currently applying for pr in canada and have to submit my ma university certificate within a week. The university is now saying that it will take time to issue the certificate and asking for a time period of one month, which they have been repeating for the past 3 months....
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Mg University — bca degree certificate hasn't received. request was submitted on 21 oct 2017

 Tijo Sebastian on Jan 10, 2019
Hi team

I have submitted the request for my bca degree certificate on 21st oct 2017 in mgu kottayam. The chellan no for the submission was : 37402679. But it is almost one and half year and i haven't received any response from the university and hasn't received my certificate too.

I tried raising the concern in the student’s grievances portal but it is showing the below error message:

There was an error trying to send your message. Please try again later

Thanks,...
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Mg University — btech degree certificate

 Ajay Sunil on Jan 2, 2019
I have applied for my btech certificate via fastrack. My friend along with whom i applied received his certificate last month. He is from trivandrum. I am from kottayam. Fastrack is aimed at delivering within 45 days. But it has been more than 3 months (Applied date:25/09/2018) and no more information about the delay. This is so annoying. I need sudden action....
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Mg University — not received convocation certificate

 Amrita_amrita@ on Jan 2, 2019
Dear mgu university,

I have been sending emails asking for the status of my certificate since 27th dec'18, which was ordered on
30th nov'18, but there is no response from your end.

I tried calling on the no. Which is mentioned in the below mail, but no one answers that number. There is one more contact no.
Which is mentioned on the website i. E. [protected], which never gets connected.

So now after trying everything, i am marking this mail to the entire team to know the status of
My certificate. Can please someone give me the status?
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Mg University — not issuing passing certificate and convocation without payment

 Lmo on Dec 18, 2018
Passing certificate is something that every student passing from university should get, which is not provided from mgu. Why do we have to apply for passing certificate and convocation? Isn't that a students right to be receiving. Why do we have to make payment for what is a students right. During admission we weren't informed that these necessary documents will be issued upon payment....
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Mg University — b. sc degree certificate is not received after 3 months

 Romitesh Gupta on Dec 15, 2018
Hello sir/ma'am,

I have enrolled for mgu b. Sc and have completed the course under
The enrollment no: mgu/112/rns280178/030
Program: b. Sc degree
Code: rns[protected]

After completion i have applied for the degree certificate three months back with all the relevant documents mentioned as well as a online payment of rs. 5000.00 in favor of mgu, receipt is attached below. But still i have not received any information regarding the same. No response regarding degree certificate and yet i have not received my certificate. Also, no one is receiving...
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Mg University — mgu/122/sn/1207005/284

 nikita.l@directi.com on Dec 12, 2018
I have for convocation certificate of Degree . And i has been made the payment of rs 12000 on 27/11/2018 and its on tatkal payment . i trying called them they are not pickup my phone . and when i asked them to pickup my phone they said call us tomorrow I want this letter for VISA purpose . and last date its 20th Dec 2018 please help me with the same .We paid them money .

I have attached Payment receipt .

please do the needful...
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Mg University — degree certificate not received yet

 abinash_sw on Dec 5, 2018
I abinash swain enrollment no. Mgu/131/sn1203060/009
After completion of bscit i have applied for the degree certificate three months back with all the relvant documents mentioned and paid the fee of of rs.5000.00 in favour of mgu on the mgu website, but still i have not received certificate and no response (Not replying) regarding degree certificate through email also. There is not showing any status on the website after login also. It's so unsatisfactory. Here is an attachment of successful payment of degree applied. Please do the needful and necessary action....
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Mg University — I have not yet received my degree certificate

 Shanu Saji on Nov 26, 2018
I applied for my degree certificate by doing payment in the post office as per instruction in the website along with all the required document's on 19 july 2018 and my po receipt no. Is [protected] and my chellan no. Is [protected]. Its been 4 months after application and i have not yet received my certificate. So kindly do the necessary and do dispatch my degree certificate as soon as possible....
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Mg University — msc I t marksheet transcript certificate

 pravinlal on Nov 26, 2018
From : jalpa patel
No : 659/2, panchvati park,
Sector no : 23,
Gandhinagar – (N. Guj.) - 382024.
E-mail : jmpatelb56@yahoo.com
Date : 26/11/2018.
To,
Director,
Mahtma gandhi university,
13 th mile, g. S. Road,
Khanapara under,
District – ri – bhoi,
Meghalaya,

Subject : university master degree certificate – transcipt certificate

Enrollment no : mgu / 122 / sn1112013 / 031 – jalpa pravinbhai patel.

Respected sir /madam,
With reference...
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Mg University — certificate

 Shantaekka on Nov 22, 2018
Hi

I passed my bafd course in the year 2016. My enrollment no is mgu132sn[protected] was informed that after making a payment online the degree will get delivered to your address. However there is no response on the given no as well on the website to track the status of the same. Kindly provide me a way to get in touch as i need my certificate asap for visa processing as got a job offer abroad. Kindly assist as there is no means of communication available for the students as even via email there is no response from the university and it is on an emergency basis i require my degree...
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Mg University — convocation certificate not received

 Jossy John on Nov 11, 2018
I have enrolled for mgu ba english lateral entry and have completed the course under enrollment no: mgu/141/sn1112068/168
Program: ba english
After completion i have applied for the convocation certificate on june 21 2018 with all the relvant documents mentioned as well and online payment of rs. 5000.00 in favour of mgu, tracking id:[protected], i have not got any information regarding the same. After many follow ups from my college ksbm i received an email from mgu as there are some pending documents to be submitted. I submitted all documents as required on oct 16 2018. No response...
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Mg University — no response regarding migration certificate

 Amrine Khan on Nov 10, 2018
I passed my b. A from mahatmagandhi university in 2015... I have applied for my migration certificate as i have taken admission for b. Ed and paid my admission fee but now they r asking for my migration certificate i have already mailed mgu nd called there customer care but they r not replying now i don't know what to do as i immediately need my migration certificate please help!...
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Mg University — degree not received till date

 sandeep@2018 on Nov 5, 2018
Hi my enrollment no. is MGU/122/SN1119038/016
i have applied for degree on 20.09.18 but till date i have not recived my degree and i have already paid the charges. you are requesed to kindly issue the same.

and i have tried no. of times but your no. is not reachable.

kindly look into the matter.

sandeep
[protected]
sagar.sandy@gmail.com...
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Mg University — my degree certificate not yet received

 sreerag123 on Nov 4, 2018
Enrollment no:mgu/132/rns280326/010
Amount: 5000.0
Tracking id:[protected]

Its been 3 months no reply from mgu university meghalaya please help... I've already done my payment through debit card... I have applied for the degree certificate three months back with all the relvant documents mentioned as well as a online payment of rs. 5000.00 in favour of mgu...
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Mg University — masters degree certificate not received after 1 year

 Namitha John on Oct 26, 2018
Dear sir/madam,

I have completed my masters degree from mahatma gandhi university in june, 2016 and i have applied for my original certifiactes paying ₹283 on 18th july 2017 (Receipt no:734487) and till today i have not received my certificate from your end.
Kindly look into the matter and provide me with my pg certificate as i need it urgently for my government job purpose as soon as possible.

Student name: namitha john
Reg. No:[protected]
Receipt no: 734487

Your's faithfully,
Namitha john...
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Mg University — return of submitted certificates [Resolved]

 Parvathy manakattu on Oct 22, 2018
In 2018 i completed my 3 years degree course from mg university. As i have scored more marks in the revaluation of 5 th semester examination and for up-gradation of marks in the mark list 2 months before i surrendered my provisional mark list and consolidated mark list. The marks are upgraded in the website but since now i had not received any of my certificates and it is necessary for me to register for my pg exam registration. At the event of surrender of certificates they assure that the certificates will be returned within 2 weeks time period. What i want to do next?...
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Mg University — dd/debit card

 Phyll on Oct 17, 2018
Hi.. L cleared from mgu in 2015 in new delhi am a foreign student from kenya. I paid 5000rps and got my provisional certificate in 2016. Now l need my main degree certificate and am finding it hard getting it because l have to pay another 5000rps and your online mode of payment is not working. I have bank of baroda... Can you direct me on how to pay with dd using bank of baroda?...
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Mg University — complaint regarding degree certificate

 P.Kashyap1989 on Oct 14, 2018
I have applied for degree certificate on 02.10.2018. All documents are submitted. Payment is also done successfully. Now, i am not able to track the progress. There is no update about the progress. There is no link available on mgu to track the progress. This is frustrating and embarrassing. I need it on urgent basis. I cleared my post graduation in 2014 but till now i didn't get my degree certificate. I am dialing the support number however no one is picking up phone. My mgu roll no. Is mgu[protected]. Please help me to get my certificate......
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Mg University — applied degree certificate but no progress update

 Mohammad Saquib Ali on Oct 14, 2018
I have applied for degree certificate. All documents are submitted. Payment is also done. I am not able to track the progress. There is no update about the progress. There is no communication or acknowledgment. This is frustrating and embarrassment. I need it on urgent basis. I am dialing the support number however no one is picking up phone. My mgu roll no. Is mgu/131/sn1105003/250. Please help me to get my certificate....
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