[Resolved]  Mahindra And Mahindra — about xuv 5oo

Address:600073

I am writing this complaint with the deepest regret of buying xuv 500.

This is the third time my driver's door lock is not functioning due to which all door gets locked up even when i try to open it up.

I had to call road assistance to get this resolved and i made complete service for 22000 and when i got the car back and the issue with the door lock continues.

When i called the chengalpet jain mahindra (Who checked with the problem earlier) they asked me to take the car back. I have to drive my car for around 50kms again

They just lubricated the door lock and given me back and the issue started again and i cannot take my car out again. I regret to buy the mahindra product and the service is pathetic.

I am planning to sell it due to its worst service and product quality. The same issue happened 3 times after purchasing the product. Which means there is a serious flaw with door lock. First time was within 6 months of buying the vehicle.

I want a permanent solution to get this fixed and i am not spending any more on this broken product.

Vehicle number: tn11 m 4587
Gmail: [protected]@gmail.com
Phone number: [protected]

Serviced by chengalpet jain motors
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Mar 15, 2019
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2019
Mahindra And Mahindra Customer Care's response
Hi Firoz, we have shared your details with the respective area customer care manager to facilitate the necessary action on priority.

Regards,
Customer Care Team
Complaint comments 

Comments

I m using scorpio from last two years. It start rusting within two years only.
What is this going on.
I spent 12 to 13 lakh for this purpose only that i can use vechile for two years only
What is going on in this mahindra?
I want solution for this
Mahindra And Mahindra Customer Care's response, Feb 15, 2019
Verified Support
Hi Sumit, we have shared your details with the respective area customer care manager to facilitate the necessary action on priority.

Regards,
Customer Care Team

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