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Mahindra And Mahindra Complaints & Reviews

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Updated: Oct 18, 2026
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G
Gurvinder Singh Nanra
from Amritsar, Punjab
Feb 6, 2017
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Address: Amritsar, Punjab, 143001
Website: www.iniversalmotors.in

Sir,
I am from tarn taran . My name is s.sarabjit Singh . I was buy a mahindra Tuv 300 from Amritsar universal motors on 4/ 1 2017 . After 7 days I got a bad smell from my car while driving . I make a call to company and got non responsible answer he said it's normal complaint this is oil burning smell. But after few days i got gear shifting problem . When I shift 4rth gear to 5th gear it's goes in back gear. And now 1 day ago I was going for where with all family I got smell again a lot and after smell we see a lot of smoke coming from bonnet of my car . I complaint again they got my car there and talking to us as a non responsible person . They are talking about to open the engine and repair it but we want to exchange my car with a new car so plz help me ...
Mahindra And Mahindra customer support has been notified about the posted complaint.
Feb 02, 2017
Dhwanil Patel's response
Customer ID - C13A003393
This company has shown complete arrogance and unethical behavior towards me as a customer. I own an (XUV 500) and have given for servicing many times in the same service center, every time post servicing there is one new problem that comes up and is not resolved. I am forced to pay extra for the fault that is not even mine. I have noticed exchange of parts from one car to another in their service stations and this is very ridiculous. To mention a few are (horn, reverse cam, light bulbs, tape, etc.)

Recently I have given my car for servicing under insurance to change the backside bumper which has reverse camera attached to it, and they changed the bumper but the reverse camera is not working now, plus after this service the tape volume roller also stopped working. I dont understand how a service and a bumper work can fail the volume button and the camera.

I have also complained to the customer care of mahendra and that also stays unanswered. Worst service and worst company car to buy.
Customer ID - C13A003393
This company has shown complete arrogance and unethical behavior towards me as a customer. I have iven my car (XUV 500) for servicing many times and all the time there is one part that is damaged after servicing that I am forced to pay for its repair. To mention a few are (horn, reverse cam, light bulbs, tape, etc.)
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    K
    kppatel
    from Mumbai, Maharashtra
    Feb 4, 2017
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    Address: Mehsana, Gujarat, 384002

    I hade gone for my mahindra xylo service at SHRIJI MOTORS - MEHSANA, GUJARAT, first of all service executive give me a[protected]/Rs. estimation for radiator service and pipe change, at that time he was not gave the clarifiaction about labour charges, and finnally at payment stage the total bill amount was Rs.5580/-. also i paid it but after a second day again the problem was same water was likage in the inside part of engine, when i told him to yesterday i was already put my xylo car then why you were not properly service it, so he was told that i was already check it but not find that problem. so again i was put my car to the workshop and again paid the bill.

    I was totally dissatisfied with this Dealer.

    Request to company please take a Appopriate Action again the " SHRIJI MOTORS" MAHESANA
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      S
      Sukhpreet Kaur Bedi
      from Chennai, Tamil Nadu
      Feb 4, 2017
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      Address: 831001
      Website: www.mahindra.com

      We had ordered Mahindra Impero at UTKAL AUTOCOACH PVT. LTD. JAMSHEDPUR on 20.01.2017

      We were assured that our vehicle will be delivered by 30.01.2017 . Till date there is no response by the concerned party nor have they updated us about the status of the vehicle.

      Numbers provided on the payment invoice are not responding

      We did not expect this kind of service from Mahindra Group we are very disappointed and would like to cancel the order placed and complete refund of my money at the earliest.

      Don't commit if you cant fulfill

      Thanks for the wonderful experience from Mahindra Group would never like to do any business with you again.
      Mahindra And Mahindra customer support has been notified about the posted complaint.
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        M
        manishks
        from Nagar, Rajasthan
        Feb 4, 2017
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        Address: Ghaziabad, Uttar Pradesh, 201001

        Dear sir, we have purchase the vehicle from your dealer shiva mahindra ghaziabad and my bank give the full paymeny on 30th march, but dealer is not refunding the my amount fro last 5 days for any clarifications and not giving the correct answer for refund the amount and dealer delivered the vehicle from delhi and temparry was issue on 28th jan, but not give the file for registration till date
        Mahindra And Mahindra customer support has been notified about the posted complaint.
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          A
          Anmol Maheshwari
          from Noida, Uttar Pradesh
          Feb 3, 2017
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          Address: Gurgaon, Haryana, 122050

          Myself Raj Kumar from Manesar Haryana, purchased the above said vehicle in 2016, Vehicle no HR 55 X 4280, after two months of purchasing found accelerator pedal is not working, I had already replaced the part one time but after that also the problem is not resolved.
          Once overspeeding indication will glow after it will not go for pick up again I have to shut down the vehicle than again start, intermittent behavior it will show
          Mob no. [protected]
          Mahindra And Mahindra customer support has been notified about the posted complaint.
          Feb 03, 2017
          Updated by Anmol Maheshwari
          Just now I spoke to your representative, after explaining about the complaint, he disconnected the call, very poor response.
          Workshop people are not taking responsibility, M & M is not taking the responsibility who is suffering that is me.
          Poor quality of products you people are selling to customers.
          A frustrated customer
          My name is ramesh chand i allready by amax pick up last 2 months ago now iwant to by another same vehicle my loan is allready approved name rohtash sales man not dealing good miss behave his attitude is not good he is behave is like a owner
          Ramesh chand is my uncle my contact no [protected]
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            C
            chinnafilmstar
            from Hyderabad, Telangana
            Feb 3, 2017
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            Address: Hyderabad, Andhra Pradesh, 500089
            Website: N/A

            Hi,
            I jithendra reddy ( film actor ) owns TUV 300
            TS 07 EX 0303..has give for 2 nd free service at vvc motors dated 2nd feb 2017, and today its 3 rd feb 8 pm still my vehivle is not delivered where in their is no issues with the vehicle ... itwas jus a general service ... this is not the first time im facing the service issue even when i gave for1 st service i faced same issue they delivered 2 day .. im totally dispointed by the team of mahendra... i always used hundai, toyota ..this is my first mahendra vehicle and i feel vehicle is finebut the service is un comparable with ur counterparts ... i feeel and never recomend to any one about mahendra espacially VVC MOTORS .
            Kindly look into this service issues
            Thanking you
            Chinna ([protected])
            Mahindra And Mahindra customer support has been notified about the posted complaint.
            Feb 03, 2017
            Updated by chinnafilmstar
            Hi,
            I jithendra reddy ( film actor ) owns TUV 300
            TS 07 EX 0303..has give for 2 nd free service at vvc motors dated 2nd feb 2017, and today its 3 rd feb 8 pm still my vehivle is not delivered where in their is no issues with the vehicle ... itwas jus a general service ... this is not the first time im facing the service issue even when i gave for1 st service i faced same issue they delivered 2 day .. im totally dispointed by the team of mahendra... i always used hundai, toyota ..this is my first mahendra vehicle and i feel vehicle is finebut the service is un comparable with ur counterparts ... i feeel and never recomend to any one about mahendra espacially VVC MOTORS .
            Kindly look into this service issues
            Thanking you
            Chinna ([protected])
            Feb 03, 2017
            Updated by chinnafilmstar
            Hi,
            I jithendra reddy ( film actor ) owns TUV 300
            TS 07 EX 0303..has give for 2 nd free service at vvc motors dated 2nd feb 2017, and today its 3 rd feb 8 pm still my vehivle is not delivered where in their is no issues with the vehicle ... itwas jus a general service ... this is not the first time im facing the service issue even when i gave for1 st service i faced same issue they delivered 2 day .. im totally dispointed by the team of mahendra... i always used hundai, toyota ..this is my first mahendra vehicle and i feel vehicle is finebut the service is un comparable with ur counterparts ... i feeel and never recomend to any one about mahendra espacially VVC MOTORS .
            Kindly look into this service issues
            Thanking you
            Chinna ([protected])
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              K
              Kuldeep Singh Chandel
              from Dehra Dun, Uttarakhand
              Feb 3, 2017
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              Address: Aligarh, Uttar Pradesh, 202001
              Website: [email protected]

              Sir, i have purchased bolero taxi permit on Dec 2014 but local mahindra dealer binder automobiles in Aligarh up where I purchased bolero does'nt give any information orally or written so I do'nt get any excise duty by company .plz do necessary.i shall be highly obelized. Regards, . Vijay shree w/o dharmpal singh chandel, b-8, vikas NIWAS, gulshan park, Banna Devi, aligarh-202001
              Mahindra And Mahindra customer support has been notified about the posted complaint.
              Aug 04, 2017
              Updated by Kuldeep Singh Chandel
              Please do necessary as written in application.
              Please do necessary as written in application.
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                P
                prateekbhatnagar555
                from Dabra, Madhya Pradesh
                Feb 3, 2017
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                Address: Bhopal, Madhya Pradesh, 462042

                I m Prateek Bhatnagar, owner of XUV500, vehicle no- MP04 CN 9325,
                Vehcile on the name - Mrs Kavita Bhatnagar (Mother)
                I had an accident with my vehicle few days back and decided to put my
                vehicle in Win Win showroom workshop, as i have taken my vehicle from
                there itself.
                I have given my vehicle to service centre, from there Miss Roshini was
                handling my case for insurance claim (United India Insurance), and i
                was totally misguided by her telling the wrong estimation about my
                vehicle repair, infact i was told that i had to pay something around
                Rs 3000 for claim charge n some extra tax for paint and consumables.
                But my estimate has gone so high which was really not expected by me.
                Since they have made my bill at around Rs 110000 from which i was
                asked to pay around 7500, but that was also negotiated and i have paid
                Rs 5000.

                Now my main concern is with few things especially with the Service Department-

                1. Extremely unprofessional staff, when i was told to pick my vehicle
                at around 3 pm, even though the vehicle was not even washed, i had to
                wait for around 3 hrs to get my vehicle done . They already knew that
                i had to leave for indore for a medical emergency, my grandmother had
                an arm dislocated.

                2. The trim was broken from inside gate, i have been told that it is
                on order and il be fitted very soon in a week or so, but i dropped my
                vehicle on 17 Jan 2017 and picked up on 30 Jan 2017, still it is not
                there with them, and they have already claim the price for that in the
                final bill.
                my main concern is why the hell it is still not available after 15
                days.The old trim was merely fixed with the glue and it came out as
                soon i tried to close the door from inside while holding it.

                3. I am having some problem with the system head as it gets hang while
                running, i was told exactly the same damn thing that it il be changed
                with in few days as they il receive but still not confirmed till date,
                i keep asking them every time for that, still the response is bloody
                same.

                4. Mr Vimlesh who was handling my service thing has never shown his
                interest towards repairing my broken mudflap, which i have already
                told him to get it changed, and asking me shall i changed the time
                when i was arrived to pick my vehicle.
                He was fully responsible for the washing and alignment of my vehicle
                which was not done and since the vehicle was not ready on time i had
                to cancel my trip to indore which was my priority.

                5. I feel the estimate given to me for repairing was wrong and
                manipulated, since they knew that my insurance policy was zero dep,

                6. Delay in delivery, i was told for one week max, but it took them 2
                weeks still the vehicle is not complete.

                7.Totally misguiding the customer, as they feel that every other
                customer belongs to the rural or some village man.

                With these situations and the misbehaviour happened to me, do u still
                expect me to come to Win Win service centre for future vehicle service
                and purchases, then please give me really one good reason for that i
                would highly appreciate.
                I want an serious action to be taken for my message and plz revert me
                back with your valuable comments,
                I still want to give a chance to you (Win Win automobile) first to
                solve my problem, before i go further with higher authorities or may
                be straight to Mahindra, as this i m leaving as a last resort.
                I am totally unsatisfied right now and for that i feel ashamed on your
                unprofessional guys.

                I am expecting an answer as soon as possible or else i have to go further.
                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                  P
                  Pt Ganga Sharan Sharma Edu Trust
                  from Noida, Uttar Pradesh
                  Feb 3, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 00000

                  Sir,

                  Complaint No. 1478852

                  Received a call from the dealer Koncept Automobiles Sec 63 NOIDA promising to refund Rs. 2000/- but there is no talk of compensation voucher for Rs. 5000/- as promised on phone by the complaint cell Mumbai as well as Delhi. Cheque for Rs. 2000/0 also is yet to be received.

                  This is not in tune with the promises and good services as boasted of by a company of repute like Mahindra and Mahindra
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                    D
                    DHAMU THARAN
                    from Mumbai, Maharashtra
                    Feb 3, 2017
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                    Address: 600077
                    Website: www.mahindra.com

                    Dear sir,

                    My name is Dhamothran from Chennai. My Vehicle no:TN22 CW1995. I am experiencing severe problems as mentioned below since July 2016;

                    1. Vehicle gets OFF while running and to start again, cool off period is around 20 min. This issue frequently happens every 100 km

                    Issue reports to Dealer (Zulaika motors, Chennai) in 01st Aug 2016. Various solutions has been proposed and executed and again received the vehicle after repair in the same month

                    Same problem occurred in Sep'16 month. Again the system had been scanned at dealer location and again repaired. After receipt, again vehicle experiences the same issue again and again in subsequent months changed various devices and system.

                    Total cost of repair - Rs.60000 approx.

                    2. After a while, still the vehicle is in dealer location, New problem pops up suddenly insisting to a repair cost of Rs.63000 which made me heart broken.

                    3. Now, I really need a solution which can help my business run smoothly and I request M&M to take appropriate action to do the further service without any cost.

                    Actual cost consumed till now - Rs.60000 approx.
                    Loss of business due to vehicle failure - Rs.200000 (7 months*30000 Rs/ month)

                    Thank you
                    Dhamotharan M
                    [protected]

                    Regards,

                    Dhamotharan M
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                      N
                      naveen parhawk
                      from Mumbai, Maharashtra
                      Feb 2, 2017
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                      Address: Thane, Maharashtra, 400607

                      XUV 500 is supposed to be a high end vehicle but i am surprised and sad to see the state of affairs at the service center of global gallarie ( siddheshwar garden, kolshet road, dhokali, thane west) . The washing center here does not even have the air compressors in working condition, and the car cannot be lifted and hence not washed from below. how is this acceptable to such a big porganozation like Mahindra to allow their service centres to run like this with important equipments not working. wnen I questioned the incharge, they just giving excuses and there is no time frame by when this would start working . so it means that every time customer goes for service here, his underbody washing will not be done.
                      I am trying to highlight this state of affair to the Mahindra management who must send their quality inspection team to this site
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                        S
                        sandesh karade
                        from Pune, Maharashtra
                        Feb 2, 2017
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                        Address: 415521

                        I have perched mahindra jito X716 from satara sahyadri motors. due to negligence of driver its engine chamber was damaged. we immediately move our vehicle by toeing to satara sahyadri service station on dated 8th Jan.2017.
                        from till date your officer in charge not responding to our phone calls and avoiding meeting with us. also there responses are irreverent. i purchased this vehicle on bank interest and soon after its impossible to pay EMI as per schedule.
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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                          Sudha Jose
                          from Noida, Uttar Pradesh
                          Feb 2, 2017
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                          Address: Gurgaon, Haryana, 110001
                          Website: Mahindra

                          I am regularly get my car serviced every 4 months at Sterling Motors Sector 18 Gurgaon and most timez even before every 100000 kms is completed. The vehicle is covered under extended warranty. Every service the brake pads are changed (in six months). Dry clean is not done even after being charged. I got the vehicle assessed this time from a good driver cum mechanic who says that due too suspension issues the tires are getting damaged and suspension should be changed. The vehicle was sent because of this particular issue but has not been sorted every time there is a bill of 15-25000/- but the condition of the vehicle doesn't improve.
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
                          Feb 02, 2017
                          Updated by Sudha Jose
                          The car is Mahindra XUV-500
                          Mahindra thar big broblam doors nd my Thar is problam to mechanical fault ..nd I am not safisent to dealer for Mahindra
                          My life is big mistake i use to Mahindra vehicle so pls care to my complaint
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                            cbbankar
                            from Karad, Maharashtra
                            Feb 1, 2017
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                            Address: Pune, Maharashtra, 413102

                            I purchase mahindra pickup in september .I have problem of vehicle pickup during regular use . When said vehicle shown to Your autherizred service centre at Baramati they raised problem in clutch plate and advice to change clutch plate . I claimed to change it under warrenty but they refused to change under warrenty . Vehicle total running is 4000 km. Request to look in to matter urgently as we loss our business Day by Day.
                            Vehicle No.MH42M9646
                            MOBILE NO [protected]
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
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                              viks039
                              from Silchar, Assam
                              Jan 31, 2017
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                              Address: Sonitpur, Assam, 784104

                              I was wrongly guided by the ashok motors tezpur servicing manager while getting my car serviced after a small accident .
                              the servicing manager at the body shop section of Ashok motors wrongly guided me where in i had to pay 17000 rupees from my pocket instead of bumper to bumper insurance.
                              moreover he also miguided the insurance surveyor.
                              kindly look into it.
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                Abhimanyu1234
                                from Dimapur, Assam
                                Jan 31, 2017
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                                Address: 800001
                                Website: abhimanyau

                                My Scorpio no BR 01PB 6637 owned by maruti nandan food products pvt. Ltd bihar. I am your customer since last 20 yr.Recently I serviced my Scorpio on 20th Jan17 by Mahindra concept automobomile . I have been told there that my disc brake burnt & they changed it. After going about 120 km, disc brake again broke. Then again I have shown it at Mahindra Tirupati service Mau UP. There I have been told that there were no problem with disc brake. Also at concept auto I was told that they don't suppose to return my old disc as it is company policy not to return it. When I contacted Concept auto, they told me that its due to my ABS error . But there was nothing about ABS showing error on my car sensor. Kindly looks into this matter.
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
                                Jan 31, 2017
                                Updated by Abhimanyu1234
                                MahindraService centre Concept Automobile Noida UP
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                                  harvinder singh dhillon
                                  from Chandauli, Uttar Pradesh
                                  Jan 31, 2017
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                                  Address: Sri Ganganagar, Rajasthan, 335001

                                  I m harvinder singh dhillon from sri ganganagar. I m purchase a mahindra thar jeep from V D Moters, Sri Ganganagar (Raj.). Its temp. No. Is RJ-13/69-AB/temp- 2515. I m suffering for my billing documents at v d moters & there was many time i hv suffer with miss behavior of v d moters employe at delivery time. I waiting some day... otherwise i go to the consumer court for complaint of mahindra moters.
                                  My contact no. Is [protected]
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                    lijude
                                    Jan 31, 2017
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                                    Address: Coimbatore, Tamil Nadu, 641023

                                    Please provide as much information as possible, but do NOT share your highly private details, such as phone/mobile number, credit card details etc. in this field, as it's visible for everyone.
                                    I am from south part of India tamilnadu Coimbatore.
                                    I purchased Tuv 300 on March 2017 from SJB mahindra next day I reached home and l some scratches and arial was broken they promised me they will resolve it and they cant do that now.
                                    Next I heard a sound from top of my vehicle very recently I found the cars top make the noise when it runs in sun
                                    Then I noticed a tick noise in left front wheel which I highlighted from my first service and they couldnt resolve that
                                    Finally I managed to drive to Ooty in 13000kms and smoke has raised from gear plate which is not good condition.
                                    Who can resolve this and who is responsible for this new invention .
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                      Naresh.arya15
                                      from Sarka Ghat, Himachal Pradesh
                                      Jan 31, 2017
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                                      Address: 175105

                                      Spare tyre are so easy to remove.. so any one theaf it easily. Please provide safty for spare wheel..at least lock system...in my area almost every pick up owner suffer from this. There is no safty for spare wheel. If anyone spand 6.5lakhs...provide any lock system or cover or any protaction for spare tyre...anything because rim and tyre price is 10000... plz so something..
                                      Mahindra And Mahindra customer support has been notified about the posted complaint.
                                      Sir I got a confirmation of documents mail from Aone Manpower India regarding the job availability. Please sir took some necessary action on these consultancies which are making false claims.
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                                        Danikonda
                                        from Tanuku, Andhra Pradesh
                                        Jan 30, 2017
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                                        Address: Krishna, Andhra Pradesh, 520003

                                        Hi,

                                        I'm regret to send this mail as I'm very much disappointed with the services of mahindra. On 19Jan20177, we've booked the mahindra big vehicle. The executive and GM(Mahindra automotive, Vijayawada) who involved in this process did not explained all the pre and post requisites of vehicle purchase and also not disclosed the terms and conditions which leads us to pay 10000/- to RTO. Who are going to pay this loss?. Please address this and resolve this by recovering the paid amount.

                                        Thanks,
                                        Danikonda Shiva,
                                        [protected]
                                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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