Mahindra And Mahindra Complaints & Reviews

I have sent my new mahindra xylo for service on thursday 20th oct 2016. Post 5 days also i have got my vehicle back. 2 times i have sent my vehicle back with driver due to unsatisfactory serivce.
Key points i would like to highlight are car was not washed, body not polished, tyres were not polished liners were not free.
I am really surprised to see such hopeless service from mahindra service center.
When service center driver came first time there was mark on door which happend due to service advisor negligence still he has sent a car saying with ok condition.

I have purchased M & M make XUV 500 W-10 top model. Paid the full amount along with loan amount 2/10/16 on the commitment that the vehicle will be delivered on11/10/16 Dasera ie. good auspicious day. The vehicle has been delivered on that day but till date following points are not cleared.
1. Till date registration number not received so can not take the vehicle out of parking for regular use.
2. No demonstration given to use the electronic accessories.
3. No standard accessories are fitted in the vehicle.
4. Mr.Mukund from Infinity never picks up the call & always busy in meeting.
5. No RTO papers handed over to me.
6. Very poor service given by Infinity autolinks.

Hi Team,
I am or was you can say planning to buyMahindra car so had been to One of the car exhibition in Mumbai, Dombivali region .The sales Guy over there Mr Pritesh it seems, was really arrogant with a attitude as if he was doing some kind of favour by helping with the car details.As a customer things like this are really frustrating because the person has no idea who is he dealing with and with this attitude you are not going to convince or bulid any rapport with customer .Because other brands had sales executives with a very pleasing attitude.I know mahindra wont mind a customer losing but yes definately not getting the respect..Just asked him if he can help with the features the response was a blunt NO i know he would be busy but there's always a way.Next statement was he is busy for entire day amd I was lyk wow(There was just 1 customer so i told him may be after that he can suggest it was again NO.i silently left the place ...Definately losing your cusotmer and cheers to your sales Guy Mr Pritesh as i remember

Hello,

Nice day to you!
Its very ridiculous to inform you that nobody was serious the raised issue by customer. From last 12-15 days over nothing has been done. Nobody take an action against the problem.
I don't know how Mahindra handled the complaints. If is this way they handled the complaints then its very worst.
No respond we received till that why it was happened. What, when, where, and Why it was happened. Just ignoring the things to make your repuatation.

But I think its not the way to maintain your repo. Solving the field failures issues and find out the exact root cause is the best solution.

I don't know why these kind of things going on and Mahindra is a repuatated group.
Apologize to say our problem was not resolve till after regular follow ups.

I have purchased Mahindra KUV 100 K6 Petrol version in February' 2016. It has a great issue of Mileage. Before First Service It hardly gave the mileage of 7-8 kmpl. When I complained regarding it, the Service Person assured me that after first service the mileage will increase. Even After first service I am hardly getting a mileage of 9-10 kmpl that too on the highway. Also while running the engine gives sound of Burping (Switch off the Music System and you can notice it). I really feel cheated by the Company and wish I would have gone for some another Brand. It is my first car and I really feel disappointed. Is there any means by which I can return your car? I really stuck by the mileage issue. The company need to understand that belonging to a middle class section we have very limited means. Spending approx quarter of my salary on Petrol for running the car leaves me penny-less and I am hardly left anything to save. I am really begging of you to take back your car and return whatever amount is practically feasible for it. I have taken it on Car Loan and I am over burdened by Car EMI's and such poor mileage. Please help me.

Regards,

PIYUSH SRIVASTAVA
[protected]

These 2 companies are cheater .Kinetic&mahindra.I have purchased a kinetic nova 135 .in July 2005 from badhwar kinetic Rohtak haryana.I want to buy some important parts but company is closed .Mahindra purchased kinetic motors but they are not helping me.Anyone help me.Its my humble request to take action against kinetic engineering.Help me please.I want grab rail, mobile charge point, side panels, new speedometer assembly, boot light.mahindra is not helping me.It is the responsibility of mahindra & mahindra to provide spare parts.Because mahindra & mahindra also signed a document with salujja motwani firodia, MD of kinetic group in, 2008 to buy kinetic 2 wheelers.I have contacted kinetic motors pine office for help.But they told me to contact mahindra.The showroom from which I purchased this vehicle I.e. Badhwar kinetic Rohtak haryana is already closed.So where to go help me.Vehicle registered number HR12G6551.HELP ME GUYS.

Sir my name shreesailamyaddav i purchased new xuv w10 from hydernagar showroom.20days back i given first serviceing in suchitra serviceing centre. After one week service i drive the xuv car on the road near rs brothers that time car left side back tyre buast. Same topic i expained yr executive replace the newtyre.. Thanks.. Assoonas possable yr customer...

My vehicle was taken for first 5k servicing. a single line scratch was there on right side from front to rear. it was deliberately done previously by someone. i have told driver and service manager to check if it can be removed. i was told there will be color mismatch and complete painting needs to be done. i told them to leave it as it is and complete 5k servicing. there was no call except one call on the money to be paid for servicing. there was no advice or input on status of servicing and time to come for collection of vehicle. i have to call them and ask them. i was told at 1630 that vehicle is ready but washing is pending and vehicle will be ready by 1830. again i have call and ask weather i should start from home to reach workshop. finally i m getting msg that vehicle will be ready when i m already on my way to workshop. on really there i m finding additional scratch mark parallel to old mark and staff is insisting it was there. i confirmed with my wife and kids who have come along with me in separate car for collecting vehicle, there was only one scratch mark and additional line was done by any disgruntled person from servicing centre. i left wkshop after doing payment. vehicle was totally wet from inside and mud marks were there and was shown to service manager before leaving.
Further right rear wheel visible wobbling was there which was not there before. no work is to done in alignment in 5k routines. but something has been done which has been causing wobbling. there is literally no monitoring of work and standards are really pathetic. i have to again spare time from busy schedule to sort this additional defect, simply due to unprofessional approach if servicing centre staff.

Bad services of workshop at amritsar. Not obey customer instructions. Services & working system very poor. Company services men not working properly. Not any one responsible services men in your service station or in your company at amritsar. Your company all service men are very lazy men. Owner are not interested to run your workshop. We have no option other wise we not go there.
Pb 10 dx 4081

Inproper behaviour of staff of service center malappuram.classic motors malappuram. Very irritating sevice by the staff i give the bike for tje service on 10/10/16 on sunday. Iam not here for last 10 days. No phone calla from the dealer had made me yet. When i go to the dealer they told me that yhe mechanic not come yet for one week, what i for to get my bike in good condition

I had given my car for serving and had seek help of the relation ship manager who was assigned to me by company for guiding my family. But this manager was not at all co-operating but was misbehaving with my family in my absence. Secondly, i am also doubting the way he has handle the servicing of my car and has falsified the bill. I request a competent authority to look in to this matter

मैने महिंद्रा की गाड़ी dec 2013 quantoc8 ली थी
जिसका cluch काम नहीँ करता अनेकों बार काम करवाने के बाद भी हालत वही है गाड़ी मात्र 55000 km चली है 11_10_2016 से ये गाड़ी mahindra के work shop auto world sitapura में खड़ी है सरे parts बदलने के बाद भी गाड़ी की हालत वही है आज 19_10_16 तक भी गाड़ी सही नहीँ हो पायी हगाड़ीकी ये हालत 2014 से ही है जिसकी शिकायत cusatmar care no par भी 2015 march में की गई थी

Hi, this is Phanendra Senapathi from Visakhapatnam.
I'm your coustmer I own Mahindra Xuv w6 since 2015 August I've been serviced by you around 80k kms Nd spent around 3.5 Lakhs I'm not not satisfied wid your service. Service centres in Vizag not at all satisfactory they are charging too much bucks! I can explaine, I bought my vehicle in 2015august Nd I faced problem wid front stud wid in 2 weeks they dint even gave warranty I've been charged for dat but wen bought vehicle dat turbo noise was coming wen I asked to them they are just saying its sounds same but coming to 50k service they are saying your turbo is in problem i complained about it same wen I bought Nd I've been serviced all the da services, repairs in show room itself but they dint even feed da data in da system Nd now they are quetioning me dat I was not regular during my service periods they are refusing to replace trough warranty, I also faced gear box problem at 70k kms they dint give me da warranty for da gear box. I paid 75k for gear box ! We all own atleast 11 ( Xuv ) Mahindra vehicles ! We are not at all statisfied wid your service! Nd show room keep on calling us for service rating Nd ask to give good rating I don't get wat is going on in servicing pattern.

Sir,
I, with most regret to buy this car, intimate you the following remorseful facts for your perusal and immediate redressal:-
1. I purchased one orange KUV 100 K-6 REG NO.DL 8C AN 7611 FROM YOUR AFORECITED showroom in July 2016.
2. The car started giving various troubles from the day it was purchased like:-
a. It gave serious noise from its front suspensions all the time when brakes were applied.
b. In R.H.S. two doors, water was accumulated and spilt over when the doors were opened.
c. Its A/c fan always gave irritable noise all the time.
d. The music system always gave wrong information due to which we got stuck in a mess many times.
f. The average of the car is 8-9 KML against the claim of the company for 18-20 KMPL. The car runs at the cost of BMW whereas the customer like me chose your car for fuel efficiency and many other minor and major faults which gives rise to my conclusion that this car is a junk and company should stop manufacturing it.
3. I had booked MARUTI BALENO before buying your car. But when i visited your showroom, Mr. Sumit, sales person fraudulently convinced me to cancel MARUTI BALENO and buy KUV 100 instead. I got mesmerised by his fraudulent commitments and mischievous promises and bought your car instead and got MARUTI BALENO cancelled.
4. I made first complaint in your Wazirpur service station on 08/10/2016 and sent the car to your Wazirpur service station on 08/10/2016 for repairs of all the defects. Mr. Gurpreet service advisor had attended my car. I was promised to get back car the same day after repairs.
But the car was returned to me on 09/10/2016 stating that all the defects have been fixed and now the car was quite O.K.
But when i took the test of the car, to my utter surprise, the car was having all the defects and nothing was done by your service station except washing.
5. After 09/10/2016 i made many complaints in your service station where M/S Neha, Kakoli and others totally misbehaved with me and used to disconnect my phone most often and they were not in their seats to pick up phone calls and I kept ringing with no reply.

6. I again sent the car to your service station through Mr. Manoj on 16/10/2016 asking to fix all the defects in the car.
Sir, now comes the turning point in this sordid tale. Now, Mr. Vineet, service advisor was given my car on 16/10/2016.
On being asked many times Mr. Vineet told me that my car is ready for delivery by 2 PM on 17/10/2016 for which i got SMS also.
Mr. Manoj told me on 17.10.16 at 5 pm that he is coming to deliver the car to me. but, Mr. Manoj did not come up to 6.30 pm. Then I rang Mr. Vineet who told me that he again checked the car and found that AC air has started leaking towards foot side of the driver which needs more repairs and hence the car cannot be delivered to you on 17.10.16.
Mr.Vineet told me that he is unable the understand the defects and he is trying his best and further told that the AC filter has choked and hence noise in the AC whereas, my car has done only 1000 kms only.
My car is still lying in your service station and I am left stranded without car for the last 3 days.

PRAYER/RELIEFS SOUGHT

1. Now sir I pray the following redressal at your end immediately or else I will be left with no other choice except to knock the doors of consumer court and I will file a suit for mental harassment, selling defective cars of Mahindra & Mahindra and duping innocent customers of their hard earned money and for making fraudulent commitments.
2. You have totally spoiled the virginity and originality of my car as its all vital parts like dashboard, suspensions, doors, and AC have been dismantled/opened up several times and still the defects are prevailing as such.
3. I will not accept this defective and faulty car anymore as I feel totally deceived of my hard earned money.
4. Either you compensate me by giving another brand new car (as I do not trust KUV100 anymore) or else I am going to file a suit for compensation of Rs 50 lacs for giving me mental harassment and for selling a defective car fraudulently to me and for making fraudulent commitments and cheating innocent customers like me.
In the first instance I have brought all these grievances to your notice. I request you to either you redress my grievances as per my prayer reliefs or else I will seek legal recourse very shortly.

YOURS FAITHFULLY

A K JAIN ( FATHER OF RAHUL JAIN)
12-C JHANG APARTMENTS SECTOR-13 ROHINI DELHI-85
MOB :- [protected]/[protected]

Yes, I felt Mahindra bolero is NO.1 SUV.but for me - I can't merely say NO.1.reason my bolero runs still 5000km.after servicing my bolero started facing Engine Signal with engine issues.I have been thrice went to rectify my engine issue to Mahindra Dealer.but till today remain the same.

# still waiting to rectify as soon as possible # if fail again...bye bye Mahindra bolero...

I won mahindra xylo E8 from 2011.my brother brought xuv W10 500 in 2016.
my complient about xylo:
my car registred no _AP5 BF5558
on october 6th i have an issue in wheel drum and gave it to service center on 6th evening and they told it takes 2days for service but from notyet this didnot slove the issue .and they told we can't find the problem .even they are not giving proper explanition .they didn't tell at which date they delever my car
{"RAJAHMUNDRY service center is worst service center even they don't have spare parts also"}

Dear sir/Madam

I am CH V Prakash (Municipal chairmen) Mandapeta10 days back I gave my car REXTON with registered no AP 05 CV 0555 for service (clutch issue) at Rajahmundry Mahindra authorised show room and they didn’t give job card. Till now I didn’t get any proper response from work shop. even myself visited show room i get very irresponsible answer from reception i am requesting you to respond an do the need full

Respected sir,
Warm greetings. I wish to inform you that I own Mahindra Cars since from 2001. We don’t have any trouble with your previous cars. But now we purchased a new car Mahindra XUV 500 Auto from SKS Automobiles, Salem in the month of March 2016. We are having more complaints in this car and with the showroom.

First complaint is,
Front Engine Bonnet dislocated and engine sounds more when compared to our previous vehicle (Scorpio CRD, Scorpio Micro Hybrid & XUV 500 Manual)

Second one is,
Right side front door, mid door dislocated. This makes much noise inside the cabin when the vehicle is in moving position.

Regarding this I informed two times the same complaint in SKS Mahindra Salem Showroom. But they didn’t attend my complaint and only oral adjustment is done. I am not satisfied with the service in SKS Mahindra Salem showroom. My car details as follows.

Car Engine No. SPG4B22272
Model. AAW2MPES7TV03PE0NP
Vehicle Sr. No. MA1YU2SPV66C18185

Kindly take necessary steps to rectify my complaint and do the needful.

Thanks with regards,
P.Rajendran

I have gone to An any Cars, HUlimavu, Bangalore service centre for service if my Vehicle THar KA51 MB 6712 with pre appoint scheduled on 16.10.2016 but was told my service request is not reflected fir the day and was denied the service.

The unprofessional attitude and harassment meted out to me forcing me not to get my vehicle service by An any Cars Bangalore and would also recommend all my contacts not buy any Machines products in the near future

Regards
Sundaresh
[protected]

I would like to inform you that once my vehicle got dent and repaired in january 16 the vehicle's sbl (static bending light) stopped working while turning.But unfortunately no one in allahabad among all your workshop people can solved my problem .
My name :-dr.Muktesh dwivedi
registration no.:- up70db 7088
chassis no.:- f6h39100
engine no.:- smf6h11436
my e-mail:- [protected]@gmail.Com
date of purchase 23oct.2015
add.:-125 garivan tolla, allahabad
pin code:-211003
uttar pradesh