Mahindra And Mahindra Complaints & Reviews

Hello team,

Recently my scorpio was having some problem with clith & other work so i given my car to koncept mahindra sector-3 noida

I charged around 28k for clitch work, break pad & ac work but since i took my car from service centre, my ac is not working at all.

When i asked to customer executive chetan he replied that there is no ac work done in my car so why i charged for ac work mentioned in billing.

Please look into this on priority

Regards
Prashant tyagi
Mob-[protected]

Dear sir/madam,

I am your valuable customer mr. Manoj kumar madan lal mor purchased mahindra xuv 500 gj5jp 6451 and today i have sent my vehicle for 1st servicing to president motors surat gujrat after getting servicing i have received my vehicle but as per your service advisor mr. Shankar bhai (Who deal from president motors) he is not accepting the payment through cheque kindly advise your company accept only cash payment, if your company doesn’t trust on your valuable customer then how the customer will trust or except any good service in future.
Please confirm me so if next time i have to send my vehicle for servicing i have to pay the amount through cheque or cash.

I had booked mahindra kuv 100 petrol car of model k6+ six seater with the dealer 'global gallarie ' at palaspe, panvel.
It's been around 2 months now, and still the dealer is not even confirming delivery date. I had been following up many times but now they even don't answer my calls. I had paid 2.50 lacs by cheque on 1 st aug 2016. Exchanged my old car with them at rs. 1.10 lacs, in total my 3.50 lacs lying with dealer, and no delivery confirmation.
Please look into and arrange immediate delivery.
Regards
Santosh shindikar ([protected])

I am layer having quanto car. On 16th august 2016 i have surrender my car to your service centre situated at kurla east for coolant problem, however it wasn't clearly specified me at first and also it wasn't resolved till date. It is unfortunate but your staff is not sure with problem resolving mechanism. It is harassment i will not sure to go with mahindra products anymore. I upset with your service and recommend not to buy your product.
Thanks for everything
Regards
Kamlesh hadkar

Hello,

I am an owner of mahindra's new age xuv500 (W8) 2015, i expected to have a decent service and support from mahindra. But sadly i haven't even got at least some respect as a consumer, i only serviced or consulted my vehicle only at t v sundaram iyengar & sons ltd at kottayam kerala. Our family own from toyota, volkswagen, mercedes, suzuki, and this is our first mahindra. The vehicle is fine but, your service centers are really disappointment to your company and the whole man kind. I bought this vehicle for 17 lakhs, even my 7 lakh volkswagen provided me much satisfaction. Recently the car was in an accident and severely damaged the estimate was upto 3 lakhs.

So am going to list out some bad experiences with mahindra's service till i got my vehicle.

- one week after delivery there was a complaint with the infotainment display. Under warranty, they replaced it and left some pretty big noticeable scratches on the dashboard, ac vent and below the cooling box, they haven't used proper tools to replace it. I even informed the deputy officer about it and he didn't cared for it

- after months i have to replace left side tail light and they replaced it with an old generation xuv's tail light. When i informed them about it they didn't even have the courtesy to discuss it.

- at the same time i had problem with the speakers and an abnormal sound from the ac vent. They told me that it can be replaced under warrant and till this day they haven't replaced and fooling me with silly excuses.

- after second service there was a disturbing noise from the middle row seat of the vehicle and guess what? They didn't cared a bit.

- on june 4th 2016 i had met with an accident, quite severe that an uncontrolled vehicle (Hyundai eon) at an high speed collide at the right side near the driver's door and our vehicle drifted round 3 times and a middle row passenger was injured. The vehicle was severely damaged, the rear wheel axle had broken, the alloy wheel was damaged side panel and doors were totally damaged. Thankfully xuv is equipped with 6 airbags and none of them deployed, and all of the passengers were on seatbelt. Since the collision was on the right side we expected that the curtain airbag will deploy.

- after the accident immediately i took the vehicle to the service center and they told me that it will take 45 days to get all the parts from mahindra, and they need an additional one week to deliver the vehicle. And the good news is it's almost 3 months now. Every time i enquire the, about my vehicle, they are requesting additional 10 days. And they repeated this excuse couple of times. At last i lost my temper and visited service center to see my vehicle. I saw the bay area where they are servicing my vehicle and i just can't bare the way they are treating my vehicle, my vehicle was between 2 maxi trucks and they were painting the trucks out in the open and the stains from the other vehicles are spreading on to my vehicle which is de assembled and without doors and it is damaging my vehicle's interior. They even haven't completed 50% of the work and yet they claimed to deliver within next 10 days. The replaced parts from the vehicle like exhaust, shock absorbers etc. Were placed inside and they were all dirty and greasy destroyed pretty much of the interior of my vehicle.

- as a customer who bought a vehicle for 17lakhs am ashamed of your company and your products. I won't ever buy or use or suggest a mahindra product anymore.

- as for the complaints right now i need a solution within the next 10 days, if you haven't provide a solution for problems i will sue your company in the consumer court of law and expose these problem in the social medias and popular automotive forums.

Details of the vehicle

Registered number:- kl-05- al-5625
Chassis number:- ma1yu2hhuf6e16240
Engine number :- hhf4e11058


Contact details

Mob:- [protected]
Mob 2:- [protected]

Naizam nazar

Sir,
I proudly drive a mahindra xylo
I get it serviced from g3 motors, malad, mumbai.
I would bring to your notice that.
The service advisor put up a deaf ear to my complaints, and kept adding unjustified expenses.in the bill is a labour amount of 7500 which he has added lump sum
This after all the labour expenses were already mentioned and added.

This is worst car ever. I m totally disagree to buy this car. After first service there are a lot of problems in the mileage of car. Mahindra executives don't give response to any of my complaints. I hv purchased this car last year and nw m totally fed up with this. Before a week ac was totally dead car overheated. Coolant and engine oil box damaged and oil flows in the engine. Engine of my car seized nw. My car is in mahindra workshop prime automobile fbd. I don't want this car nw. I m filing a case against mahindra in consumer court.

I bought a new car TV 300 mahindra and mahindra .my car all paint are junked only in 10 month . I bought car by "gsp motors gurgaon". He is said not company fault .and car guarantee is 3 years. He is totally fraud.
Visas
Mo. No. [protected]
Gurgaon

Dear sir,
as desired i have purchased mahindra jeeto x7-16 from last 9 month ago.
But right now this is not working properly also engine problem occure (faulted) i have aleready complainted but do not have getting any reply..
Kindly please look in matter..Sir.
Thanks..

Regard,
suresh bhisikar
nagpur-butibori
[protected]

Car details. Mahindra tuv300 (T4+) in red colour
Car no. Dl 12ck 3259. Dear sir, i had bought mahindra tuv 300 (T4+). A week ago at 09/08/2016. The day of delivery when they handovered me the car the car was heating and i said to mr. Amir (Car advisor) but he said that diesel engine cars get heated ownly. After 2hours i called him at phone but he said the same. After the sunday of that weak we take it to that synergy cars. He setuped a appointement at their service centre., then they said that the engine has got cieze and it would take about 4 days or more. Because the engine will be moved out and then it will be repaired. So sir if new cars will require repairtion in 5-6days then what? Sir i want to claim through you that please take an action and say the synergy cars to deliver me new car of same modulation. The cars deler name
Concept mahindra. B-2/16 safdurjung enclave, n. D-110029. My details - arvind singh contact no. [protected]

Kamlesh Bodiwala
Phone No :[protected]
GJ-05-JP-4651
Thanks for responding my complain.
Person came from president motors, updated AMT software. He said it will work. I hope it will work.
But he has gifted me a scrach on vehicle It is on driverside near rear light of vehicle. He take away vehicle for atleast 15 minutes for test drive.

I bought a kuv k6 from zuliakha motors, vela cherished 2 weeks back. Engine no rbgzf31048 and chassis no ma1va2rbcg6f94290. I have square patch on my left side rear bumper around 12 by 12 inch. Looks as if they crashed the car some where when took for registration or had happened during transit. Wat annoying is they didn't even give me a penny discount and i have to bare da damage on my new vehicle. I am seriously thinking about taking this to the consumer court as the dealer doesn't even bother
Replying to my calls. Once they get the
Money they don't give a thing about the customers. I hope making complain to
You guys will help in some ways and not
Like zulekha motors. Thank you.

I purchased mahindra verito vibe d4 in january 2016. I purchased a yellow board vehicle and one of the main reason to purchase this was mileage.
But i have been observing that the mileage within the city does not cross 13.
Being a diesel vehicle, its expected to be at least 16 in city.

When i complained about this in my first free servicing in bangalore, i was told that it will improve after 2nd servicing. But unfortunately after replacing the air filters and oil change etc. It still remains at 11.

What could be wrong? What shod i do to improve the mileage?

Dear mahindra officials, date:- 17.08.2016

This is very sad moment for me that i have write after all to mahindra officials for his representative very bad service to the customer.
I vineet kumar belongs from shamli u. P. From a farmer family, and committed on my own business with a staff 0f 25 person. I am a precious customer of mahindra tractor and mahindra bolero.
I vineet kumar purchase a mahindra scorpio on the name of my brother mr. Priywart and change our car brand from hyundai to mahindra. This deal was done on 17.06.2016 with mr. Virender ([protected]/[protected]) sales person at a to z automobiles muzaffarnagar, and car paper (Temporary and bills) was owned on 21.06.2016. Papers are attached. Mr. Virender was request to us that company (A to z distribution point) employees give the service to complete the registration formalities, and handed over the rc to you with in a month. I request to mr. Virender that i need a demanding no. I. E. 7777 in any series, if you are not able to manage the same no. Then we will do our formalities by own to book the same no. Mr. Virender give us faith that the same no. I will provide you from baraut rto office. After one day mr. Virender demanding for rs. 16000/- for the slip of 7777 series no. Same day i will handed over rs.16000/- to him for the same. Next day he confirm to mr. Priywart that your no. Up 17 l 7777 is booked now & you can tag your number plate on the vehicle for the same no.
On his word we were designed a number plate o[censored]p 17 l 7777, in this duration mr. Virender demanding of registration charges i. E. 10% of the ex. Showroom price, we excuse on that for 7.5% of ex. Showroom price which is legal. He promises that he can provide all the slips of x amount which i paid on registration process. After that on 7.7.2016 we handed over rs. 97000/- to mr. Virender representative at baraut, which came specially to receive the amount from meerut to baraut. And rs/- 25000/- which is extra paid by us on the time of purchasing the car reimburse from agency by his own (Mr. Virender). The total amount (97000+25000+16000)= 138000/- paid to mr. Virender by my own for the registration formalities, and this guy used this money on his personal use.
Mr. Virender was not clear about the actual position of registration and missguide us on every step. We regularly followup to mr. Virender till today, but we not received any positive response till today. My car is running 11000 km on last 56 days, means on average 196 km per day. Dear officials can you imagine the problem which we were faced from last one month due to a non-registered vehicle running on the road. Several times we faced the traffic police and paid penalties. If any miss-happening / accident get placed in this situation, who will the responsible for all. Can company officials/ representative gives his hand for our support or give us the claim for any kind of penalties.
Today morning mr. Virender told me that your no. 7777 is not booked, if you want another no. Then i will help you otherwise you can take return your papers and money, i was socked to listen all of this. A guy misguides us from last 45 days and i am running on the road by my own risk and cost. How disgusting is this. These kinds of representative degrade mahindra’s fame and name. I am a customer of mahindra not a virender. I need justice on that.
I need a support from you/ officials that take it seriously and on priority, that do the needful for my papers/rc of the car earliest. Book my no. 7777 as per commitment of mr. Virender, your representative. Or return my money / police penalties and mentally harassment charges with interest. Otherwise i will knock the consumer court door.
And till now onwards all the road penalties, claims will be paid by company or company representatives.

Agency:- a 2 z auto wheels (P) ltd.
Sales person:- mr. Virender
Model:- scorpio 6+ white
Chassis no:- g2c27539
Engine no:-g4c11768
Date of delivery:- 21.06.2016
Owner name:- priywart
Temporary registration mark:- udf0010435

Regards
Vineet kumar
[protected]

In the month of july i bought a tuv 300 t8. On 14th august my vehicle's rear glass broke into pieces by itself. I am attaching some pictures.
Chassis no. Ma1na2vzxg6d37568
Engine no. Vzg6d23290
And i want to know whether the company is going to replace the glass? When the glass broke it made a sound like firecracker. I suppose it is a manufacturing defect and the company will replace it free of cost at the earliest.

We have purchased bolero sle on[protected] and last month only completed free servicings. In the month of june 2016 the silencer pipe detached from engine. I have asked the showroom people to replace but they did welding instead of replacing. The same issue was raised yesterday. The vehicle is using by Central Powergrid people. So kindly replace soon.

Here under we are sending the the photos for your use.

Resp. Sir / ma'am,
I am a regular and reputed owner of mahindra vehicle since a couple of years. But 20 days ago i contacted your company for the booking of tuv 300 which unfortunately your company was unable to deliver inspite of submitting rs.5000 as the booking amount to the patwa automobiles dhar branch. I would really appreciate if you could make it available for me as soon as possible.

Kindly look into the matter as soon as possible.

Nitin bajpai
[protected]
Dhar
(Indore, m. P.)

Sir,

I own Rexton RX7. The air conditioner of my car was giving abnormal sound. When the car was given for service the service supervisor was duly informed for this problem. When the delivery of car was taken, the reason for the problem was informed that dry leaves were there. The problem came in two days time itself. Again the said workshop was notified, on the assigned day neither car was picked nor any call was received for any regret. A call was received from Sector 64 workshop about the extended warranty, the position was apprised to said person then only a call was received from that service centre. The car was picked another complaint of sound from the door was reported to the service supervisor. This time car was returned without repairing the defects, car was having stains of grease and driving side door couldn't be opened from inside. Again supervisor did not feel it necessary to call me rather on my call I was told the part is not available and the car would be picked up again for the necessary repairs.

I have been facing problems with my vehicle since the day 1 of purchase. Already the clutch plate has been replaced by your company. I have been filing complaint with your toll free since 14th august and have received no assistance till now. I am feeling cheated by purchasing a mahindra vehicle. I was stuck in the middle of the road on my vacation to kasauli, himachal pradesh and despite repeated requests, no assistance was provided to me. I am feeling very helpless. Now also as i am calling the mahindra service centre, they are just trying to befool me and are saying please give us some more time. It seems they have used all sub standard material in their cars amd it is just a waste of money to spend on a mahindra vehicle. Please provide a solution to my problrm.

Kamlesh bodiwala
Phone:[protected]
Email - [protected]@yahoo.com

I own above stated vehicle, registration no: gj-05-jp-4651.
On[protected], saturday it stoped on the centre of road full of traffic. On screen it show only neutral. I tried to start vehicle by changing gear, but failed. For 05 minutes i was literally feel helpless. Then i move key to off the engine and started vehicle once again. Fortunately it was ok.
Before same happens in reverse gear for atleast 05 times. I already complained at local dealer president motors, surat.
Please provide solution so that once again i may not stuck in traffic.
Responce early.
Kamlesh bodiwala