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Mahindra And Mahindra Complaints & Reviews

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Updated: Mar 29, 2026
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J
jaikaransingh
Jun 29, 2021
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Address: Harbir Auto, Industrial Area,Chandigarh

Dear Sir/Madam,

This is the first time I am looking at a Mahindra product having previously been a BMW and Ford customer.

I booked a Thar in February 2021 at Harbir Auto, Industrial Area, Chandigarh and paid the booking amount.

I was informed by Mahindra that the convertable petrol version I had booked would be delivered in 18-20 weeks.

When I inquired about my booking in June 2021 I was told now the car would be delivered end August.

In end June I got a message from Harbir Auto that the car will now be delivered in mid November 2021.

Mahindra appears to be a dishonest and deceitful company giving false and misleading information in order to trap customers into making a booking and then delaying delivery indefinitely.

I have heard of many instances where the Thar is being given out of turn to powerful politicians and bureaucrats. This leaves a very bad taste for regular law abiding customers who are patiently waiting in line for thier car.

I hope Mahindra choses to adopt a honest approach to its customers and stops using bait and delay tactics .

Jaikaran Sandhawalia
Booking No OTF21A001555
Mahindra And Mahindra customer support has been notified about the posted complaint.
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    Daiwik Kumbar
    Jun 29, 2021
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    Address: PPS motors Bangalore

    Dear Sir/Madam,

    Let me introduce myself Kubendra Kumbar and I booked the Xuv300 (dual tone/top end) Car on 25/03/2021 from the PPS Motors (Automotive Manufacturing Pvt Ltd (Ground Floor, Shoba Mall Opp: Empire Hotel, Church Street Bangalore-560001.) : Booking reference ID :Ord[protected] .

    I got the call from PPS Motors(Mr.Aarfath Khan (sales) and asked for full payment for the next process of delivery.

    I have transferred the Payment as below

    Rs.10, 000/- on[protected]

    Rs.10, 00000 /- on[protected]

    Rs.4, 51, 200 /- on[protected]

    After collecting the full payment, Dealer updated and committed that, Car will be delivered on 26th Of April 2021.

    We are rigorously following the Sales Team for delivery of Car but as of today, CAR is Not delivered.

    Initially miscommunicated that the system is not working, it needs to be replaced with a new one from Mahindra & Mahindra .

    When we visited the Dealer showroom for Car delivery on 23nd June 2021 and met Branch Head Mr.Dilip and his colleagues, car was short fitted, fully stated that there was problem with Infotainment system so we are awaiting for New Infotainment System from M&M Company and the moment we receive we will fix it and deliver the CAR.

    Our Observation:

    1) CAR is registered without fixing all accessories - CAR got registered on 27/04/2021 without SHOWING to Customer.

    2) Mis-Leading and Cheating customers by stating PROBLEM With Infotainment System.

    3) Still Now the CAR is NOT delivered to Me and kept in the dealer custody( By today More than two months is done ).

    4) No intimation to ME ( Customer) while availing CAR INSURANCE details

    5) Pre delivery checks, reports and pics are requested, till now we have not received.

    7) We visited the Showroom on 23/06/2021 and met Branch Head on the same but NO RESOLUTION as the CAR was not READY

    Visiting the showroom was a totally embarrassing situation for me and my wife, no one was interested to meet and talk to us including Branch head .After waiting, we met with Branch head agreed for the dealer problem & my loss without NO RESOLUTION as the CAR was not READY

    Also after seeing the short fitted car, we even observed that How can a car be driven more than 60 Kms ? ;

    I have invested Rs.15, 00, 000/- on Car and My money is with them and My Car is with them...

    Who is going to compensate for the losses incurred to me?

    If I would have invested I would have made decent profit and here customers are getting GRAET & WOW feel in First Impression.

    Kindly look into the same on top most priority and resolve the same...

    I selected the Mahindra & Mahindra car because of Indian brand (Vocal for the Local ) and refereed the two friends also. One has already booked the car in the same dealer ; Me and my family are facing the worst experience with this car deal .

    Please do mention who is going to compensate the losses incurred to me? We will escalate and we will take it up legally if there is NO Solution from the Company or Dealer.

    Regards

    Kubendra Kumbar

    [protected]
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      Tinku Muchhala
      Jun 28, 2021
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      After booking my car, the car delivery date is not being given by your officer and no setisfy reply is being received
      Mahindra And Mahindra customer support has been notified about the posted complaint.
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        Nikhil Duragkar
        Jun 28, 2021
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        Car Allotment issue

        Address: #1016, 6th Cross Rd, HBR Layout 4th Block, HBR Layout, Bengaluru, Karnataka 560043

        Hi,

        I booked a car from PPS motors HBR layout Bangalore, they allotted a car against my purchase order on April 26, but later lockdown was imposed in the state so they said they are not allowed to make the invoice. I was continuously following up with them and when the lockdown was lifted and the business was open, they said we had sold that vehicle to someone else and I need to wait in queue till they receive next vehicle.br...
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        Ajeet Raj Agrahari
        Jun 28, 2021
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        Address: SHAHGANJ,JAUNPUR, ALIGANJ,SHAHPANJA ROAD

        Not coming the car it was taking much time for coming car and I also give advance money booking from varanasi raj india auto motors
        Mahindra And Mahindra customer support has been notified about the posted complaint.
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          L
          lokesh269
          Jun 28, 2021
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          Address: Balaji Agencies & Industries, tirupati - 517501

          On 24th April 2021 i am booked my vehicle XUV300 W8(O) but the showroom has booked my vehicle on 26th April 2021 my vehicle has reached before 1 month but without infotainment system. Still now the infotainment is not received my vehicle is not delivered to me they are saying still now not updated information they are postponing my delivery
          First they promise to delivery on 13-april 2021
          Second they promise on 16-april 2021
          Third they promise on 22-april 2021
          fourth they promise on 26-april 2021
          finaly they promise on 29-april 2021
          now they are not responding. I need my vehicle please do need full and help full to me
          MY contact number [protected]
          my vehicle booking location :- TIRUPATI - 517501

          vehicle showroom adress :-
          Balaji Agencies & Industries
          Adress :- Survey No: 192/3b/1c, 2c & 3c, Renigunta, Chitoor Bypass Road, Tirupati, Andhra Pradesh 517501
          Mail.ID :- blajiagencies.[protected]@gmail.com
          Mahindra And Mahindra customer support has been notified about the posted complaint.
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            M
            Jun 27, 2021
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            Address: 14/33 Sathiya Narayanan Street, Sembiam, Chennai - 600011

            I have purchased Marazzo through India garage dealer from Chennai on Feb’2021.

            I am facing Bluetooth connectivity problem with the infotainment. Bluetooth connectivity with the infotainment is getting disconnected intermittently while attending calls during driving.

            I have raised this concern during the first service but it was not resolved.

            Later I was instructed by India garage service dealer to contact Poonamalle branch for technical support.

            I visited the service centre on 26-Jun’21., their they informed the problem is due to more than three users are connected in Bluetooth maintain two users to avoid Bluetooth connectivity issues.

            But the issue still persists I feel the problem is not treated seriously & no proper attention is provided by dealer.

            Expecting M&M teams support for resolving the issue at the earliest
            Mahindra And Mahindra customer support has been notified about the posted complaint.
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              Vikaskarnwal
              Jun 27, 2021
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              Address: adarsh colony muzaffarnagar

              Not satisfied with the service.
              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                Somnath Pareya
                Jun 27, 2021
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                Address: AT- KURSI TOLA LADURABASA P.O BARKUNDIA

                I purchased Bolero BALAJI AUTO WORKS PVT LTD JAMSHEDPUR 28/02/2021.But I am not getting Music System.
                Mahindra And Mahindra customer support has been notified about the posted complaint.
                Jun 27, 2021
                Updated by Somnath Pareya
                Customer name - Somnath Pareya
                My invoice no.-INV21AOOO535
                CUSTOMER CODE- C[protected]
                Chassis no.-MAIXK2XKXM5B31095
                ENGINE NO.- XKM6B20956
                Model Bolero B6 (opt)
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                  Monstercat
                  Jun 27, 2021
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                  Address: Snow view Mahindra himachal
                  Website: [email protected]

                  I am the owner of xuv300 which I recently bought, but vehicle is not working fine which i shared with snow view Mahindra, they did not take it seriously in which case my vehicle is still with them since last 2 months still not in working condition, they are ordering parts 1 by 1 and saying parts are coming fromMumbai, my vehicle is under warranty, i need Mahindra and Mahindra to take serious action against snow view Mahindra Himachal pardesh else i have to burn my vehicle live on Social media tagging Mahindra
                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                    nani Kadhurla
                    Jun 26, 2021
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                    Address: Khammam

                    Your company telling my car booking beginning interested rate was only 7%...
                    But fraud this company or employee I don't no...
                    I have senction loan 6, 18000rs
                    48 months emi...
                    Actually you telling 7 % monthly amount 14798rs.
                    But I'm paying monthly amount 18600 rs...
                    This is defferent.
                    This is cheating...
                    I have a chance I will complaint to police...
                    My contacts every person I will tell Thant because other people or safe...
                    Mahindra And Mahindra customer support has been notified about the posted complaint.
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                      S
                      SPR BRICKS Manufacturer
                      Jun 26, 2021
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                      Address: sumerpur pali

                      Mahindra services is very poor because mahindra scorpion bs6 services equipment is not properly,
                      mahindra workshop workers feedback very bad nd after services take extra money
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                        S
                        sonusathyan
                        Jun 26, 2021
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                        Respected sir/madam

                        My car Mahindra XUV 500 W8 ( Vehicle number: KL 24 J 8002) purchased on 27 SEP 2014 from TV sundaram Iyengar & sons kaimanam, Trivandrum.On the day delivery onwards while driving we noticed that there was compliant in clutch, suddenly stopped car while changing the gear/slow.AT that time we informed the showroom they checked and told me that there no problem and all.Then after 1year while driving there is sound suddenly stopped the car and informed service centre they checked tell that there was complaint in clutch and we paid almost around 20000 money for that.After 3years same issues happened we paid lot money for that also.Now also I have a complaint in starting problem of my car, engine light was on we changed the battery and all, bt there is no use, I am not satisfy about the work. Some problems of vehicle are found.
                        1) Vehicle engine light was on and starting
                        2)Break, clutch are not smooth. Etc.
                        So I request to company to check my vehicle and solve the problems.
                        This is not good for customer who trust on Mahindra and Mahindra. Kindly solve problem ofmy vehicle and clear the issues regarding this.
                        So please clear all the problem ASAP
                        With regards
                        SONA
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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                          S
                          Sibya
                          Jun 25, 2021
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                          Resolved

                          Address: Navi mumbai

                          Booking: Sr.No REC0000953 dtd 17 Dec 2020

                          I had personally visited the showroom n booked Thar. I was offered 9 months waiting.. which i agreed.. i was in touch with the sales person Mr Sachin. Regular updates i was requesting n he was very slow in responding.. then in May 2021 he gave me bumber of sales leader Mr Sarvesh... and he told it will b december delivery.. i told jim to update any change and try if possible.. to which he told will try.. Numerous messages and calls were made.. however response was not at all inspiring.. Its my first Mahindra vehicle and im already getting to know brands service credentials..
                          Mahindra must atleast educate your staff to how to deal with customers..very sorry Mahindra.. thumbs down
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Mahindra And Mahindra customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 30, 2021
                          Mahindra And Mahindra Customer Care's response
                          Hi Sir, apologies for the inconvenience caused. Request you to share your registered contact number to [protected]@mahindra.com or call us at [protected] to assist you further. #Staysafe. Regards, Customer Care Team
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                            Ruby Kashyap
                            Jun 25, 2021
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                            Resolved

                            Address: Khanamukh bridgr orchid garden

                            This is Mr. Zeetendra salai and I m facing a huge problem with my mahindra thar. I bought this 3 years ago and now clutch, break are giving problem they are getting harder I cant drive properly
                            Kindly fix this problem
                            I cant fix it again and again
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
                            Dear Mr. Zeetendra, apologies for the inconvenience caused. Request you to share your contact number and vehicle details to [protected]@mahindra.com or call us at [protected] to assist you further. #Staysafe. Regards, Customer Care Team
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                              H
                              HarrryCynth
                              Jun 24, 2021
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                              We purchased XUV300 on December 28, 2020 at Sutaria Automobiles, 1021, Fort Rd, opposite Deshpande Petrol Pump, Raviwar Peth, Belagavi, Karnataka 590001.
                              Vehicle registered number is KA22MC1116, the issue occurred on 13th March 2021, it's been just 2 and half months of we got a problem with the clutch stucked itself and wasn't working then, I gave car to resolve the problem at Mahindra Authorised Service Centre of Chrome Motors, NO:320/4, MYSORE ROAD, OPP BHEL - GATE NO:2, BANGALORE, MYSORE ROAD, Karnataka 560039, they took 3days to fix it and said master cylinder was leaking and they replaced it. After the replacement again we got same issue with the clutch and another issue occurred was gear wasn't working while driving at highway it was threat to our life that time somehow I managed, it's been just 6months since we bought this vehicle. Kindly request you to replace the vehicle, if it is not done I'll sue the company in consumer court.
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                ratindra
                                Jun 24, 2021
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                                I am complaining about my Mahindra KUV100 Vehicle.

                                Address: PAHALA,Cuttack

                                Dear Sir, I have a mahindra Kuv 100 Bearing Regd .No-OD-02-AC-0799 from Bhubaneswar, I have always service my vehicle in Authorised Mahindra Service Point, From begning i was servecing my vehicle at UTKAL Automobiles Pvt.Ltd, Pahal.On[protected]at 11 AM i have gave them my vehicle for servicing issues, very unhapply i have to say today on 24-06-21 at 6.30 pm i have received my vehicle and got the bill, where they have mentioned a batery cable(1421.29/-...
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                                Sonu vava
                                Jun 24, 2021
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                                Respected sir/madam

                                My car Mahindra XUV 500 W8 ( Vehicle number: KL 24 J 8002) purchased on 27 SEP 2014 from TV sundaram Iyengar & sons kaimanam, Trivandrum.On the day delivery onwards while driving we noticed that there was compliant in clutch, suddenly stopped car while changing the gear/slow.AT that time we informed the showroom they checked and told me that there no problem and all.Then after 1year while driving there is sound suddenly stopped the car and informed service centre they checked tell that there was complaint in clutch and we paid almost around 20000 money for that.After 3years same issues happened we paid lot money for that also.Now also I have a complaint in starting problem of my car, engine light was on we changed the battery and all, bt there is no use, I am not satisfy about the work. Some problems of vehicle are found.
                                1) Vehicle engine light was on and starting
                                2)Break, clutch are not smooth. Etc.
                                So I request to company to check my vehicle and solve the problems.
                                This is not good for customer who trust on Mahindra and Mahindra. Kindly solve problem ofmy vehicle and clear the issues regarding this.
                                So please clear all the problem ASAP
                                With regards
                                SONA
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                  Surjaram
                                  Jun 23, 2021
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                                  Address: Surjaram sabarwal jat village Gujrawas khurd jodhpur Rajasthan

                                  मै तिन या चार बार वाहन खरीदने के लिए फोन किया टोल नम्बर पर KS PVT LMT MOTORS MAHINDRA AND MAHENDRA JAIPUR वहा का प्रतिमा सोनी का नम्बर लिया कोई रेस्पांस नही है मै आर्मी पर्सन हू CSD SE FOUR WILLER लेना है PLEASE HELP ME
                                  Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                    Praveen kokala
                                    Jun 23, 2021
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                                    Address: H No 10-1-689 /A, Nehru Nagar, West Marredpally, Secunderabad 500026

                                    My vehicle num GJ01RG6074 was serviced on 26th May, General service and complete clutch work at punjab Automobiles Pvt Ltd, Sola, Ahmedabad, Gujarat and spent 28500. I have started experiencing gear problem, wherein gears were getting struck, went to service center June first week and it was fixed, but later within week started experiencing more problems wherein all gears at getting struck. I have been running pilkar to post and calling everyone to fix the issue but no response, this is the pathetic service and totally disappointed... Again I hv been asked to pay extra 5000 to check the problem... Do you understand the pain I'm going through, vehicle has just ran 300 kms max from service date... Let me know what are you going to do.
                                    Praveen kokala
                                    [protected]
                                    Mahindra And Mahindra customer support has been notified about the posted complaint.
                                    I don't hear anything for... Is this the customer service.. I'm really disappointed and looking for resolution ASAP... Tell me what you are doing and when to resolve my issue, I'm unable to use my vehicle due to this and borrowed vehicle from my friend for daily use. This is like abusing or cheating customer...
                                    I don't hear anything for... Is this the customer service.. I'm really disappointed and looking for resolution ASAP... Tell me what you are doing and when to resolve my issue, I'm unable to use my vehicle due to this and borrowed vehicle from my friend for daily use. This is like abusing or cheating customer...
                                    Do you read?? At least you have to give courtesy call... Worst customer service and fraud company is the feeling that I'm getting
                                    When will you respond... Are you monitoring the complaint box...
                                    Are you sleeping reading all comments????
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