| Address: Sector - 2 , NOIDA, Koncept Mahindra |
Dear Sir/Madam,
I bought XUV300 registration No - DL12CQ 9112, on April 28, 2019.
After few months, clutch half paddle remain stuck during the driving. When I visited the workshop, of Koncept Mahindra, in Sector- 2 NOIDA, they told me to come with proof as they don't find the issue and advice me to make video of problem while this happen. I requested them that this would be dangerous and could lead to accident, but didn't cared. I regularly raised this issue with them but every time they refused to inspect making excuses that they didn't find any issue in clutch plate. You can confirm with the RO numbers.
RO21A008180, RO21A008323, RO21A008921, RO22A000215.
Now, When I left the car for third free service, I got the call that my clutch has been burned and need to be replaced and the amount need to paid will be Rs.28, 000. Request to consider this complaint on priority basis, I have suffer a lot. I'm big supporter of MAKE IN INDIA movement and refer numerous friends to buy this Brand.
Hope you understand and will take immediate action who doesn't cater the customer issue and problems.
Reg ID of XUV 300- DL12CQ 9112
Workshop- Koncept Mahindra sector - 2 NOIDA
Contact Person - Vikram Mohan
[protected]
Nishant Sharma
[protected]| [protected]
Mahindra And Mahindra customer support has been notified about the posted complaint.