| Address: Eram Motors Mahindra feroke Chungam, Kozhikode, kerala -673631 |
| Website: COMPANY MISBEHAVIOUR |
I would like to share you my issue regarding to my vehicle(KL 56 U 2058). On 03/03/2021 my vehicle get complaint, regarding to the issue of steering lock. I informed then to solve the issue and i got response from them after one day. They told the only option to check the problem, I should bring the vehicle to the service centre. On 05/03/2021 only they take my vehicle to service centre. I have waited 2 days .
I take pictures of my vehicle all side and each and every parts before hand overing my vehicle, because i know there will be a issue. From their side they didn’t take any photo’s after getting vehicle in to service centre. I hand over my vehicle into service centre on 05/03/2021, after all the responsibilities on the vehicle should be on their side. They should take care of my vehicle. They scratched both front wheel of my vehicle. And the bumper inside cloth also get damaged. I should get replace it from service centre side or i want compensation for this. Also the passenger seat get dirty, because of their in responsible take care of customers car. This show how they treat the vehicle. One of their staff behaviour was like they can only do some adjust fitting. This is how they treat customer and they treat customer vehicle. This is my second incident from Eram Motors Mahindra feroke Chungam, Kozhikode, kerala -673631, how they treat customer. The Mahindra should take action against this problem. This incident shouldn’t get for any other customers.
I should get compensation against what they did. Front both wheel get scratched, Bumper inside cloth also get teared and get damaged and passenger seat get dirty. They rubbed driver side wheel and the paint got removed from the wheel.
They should solve this three problems of my vehicle. This really shows how they take care of customers vehicle. I will attach photos of vehicle after getting from service centre.
Thanks
ISMAIL SHAHAM
CONTACT NO: [protected]
Mahindra And Mahindra customer support has been notified about the posted complaint.