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Mahindra And Mahindra Complaints & Reviews

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Updated: Sep 16, 2025
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O
onlypb007
from Delhi, Delhi
Feb 17, 2021
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Address: Mahindra towers,Worli, MUmbai

My car no is MHO2 DG 7193 - XUV 500 MODEL 2014
IN 2018 Feb, I noticed that the music system CD player and USB is not operative. it was working fine before.

the authorized service center at Goregaon west informed that Mahindra has upgraded the software version...but they are not able to upgrade it on my car. the problem continued since then.
again, on 16th Feb 2021, the service center told that they cant do it.

my complaint :
if the version is upgraded by the company, then it is their duty to have it done on my car! or provide the customer an option of NOT upgrading, so that his original system works!
now here I am, having paid for a system but not being able to use it, because the company changed the version - that's not responsible behaviour!
Mahindra And Mahindra customer support has been notified about the posted complaint.
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    Anand Phadke
    Feb 17, 2021
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    Address: Unnati Motors Viman Nagar

    Hi Mahindra Team,
    We have booked a Mahindra XUV 300 Petrol W8 Optional white color model in Unnati Motors Viman Nagar with the name of Hirkani Wable on 14/02/2021. Waiting period is of approx 45 days. We request you to please look into this as we want delivery on 3rd March that is the birthday of my husband. I and my husband were part of Tech Mahindra in Hinjewadi Pune for approx 3 to 6 years. We will be thank full to Mahindra team if you can arrange the delivery by 3rd March. Also all the people in Unnati motors are very cooperative.
    Expecting a positive reply aslo expecting the delivery by 3rd March to stay with brand live Mahindra.
    Thanks
    Hirkani Wable
    [protected]
    Mahindra And Mahindra customer support has been notified about the posted complaint.
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      Sachin bhatia1
      Feb 15, 2021
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      Address: A-310 vikas nagar ghaziabad

      I have purchase mahindra jeeto cng last month and in 1month it is not in working and showroom and service center did not help me. Sanjay automotive in ghaziabad is give me defective product.
      Mahindra And Mahindra customer support has been notified about the posted complaint.
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        M
        mathewshj
        Feb 15, 2021
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        Address: GREEN FORT , PERUR , COIMBATORE

        Kuv100 nxt 2018

        starting issues
        wasnt starting - 3 years old now. So i changed battery

        now . I need to try 3 or 4 times in order to start.
        Remove then change orientation of key . Then try . Try . Then starts

        please advise on

        [protected]@yahoo.Com
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          vidyut vats
          Feb 15, 2021
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          Address: NARWAL BYEPASS JAMMU (JAMMU AND KASHMIR)

          I booked a vehicle on 7dec by paying 10000 as booking amount at shuhul automobiles private limited jammu.They told me that they will deliver with in 25days, but till date i have not received the vehicle.

          Whenever i call call them they just give the next date.
          Their way of dealing with customers is informal.They dont even bother to ans my calls.
          This is the first time i am buying the mahindra but its a very bad experiance.

          I would request to please deliver the vehicle with in this moth only.
          Mahindra And Mahindra customer support has been notified about the posted complaint.
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            M
            Mragendra
            Feb 13, 2021
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            Address: Hamelia -402 Shalimar Township, Indore -452010

            I have given my W8 XUV500 at Mahindra service centre at Patwa Indore for a specific knocking sound. That sound observed while stopping the ignition. Except rectifying the sound entire general service done. I have show to other dealership also but they were not even able to hear or understand the knocking sound. I don’t know whether Mahindra is having any expert mechanic and if not whether they can rectify this mistake in their factory. Pls guide.
            Mahindra And Mahindra customer support has been notified about the posted complaint.
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              V
              V Elango
              from Attur, Tamil Nadu
              Feb 13, 2021
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              Address: Trichy.Shiva automobile

              Greetings,

              Repair Order no: RO21C007115 for Your *BOLERO P* - *TN46Z3339* has been generated for Repair at 17864 kms.

              Repair Estimate is *₹0* inclusive of GST & estimated delivery is on *[protected]* at *17:47:00* hrs.

              Please click here _https://www.withyouhamesha.com/RO.aspx?Chassis=L5F38432&RONo=RO21C007115_ to *view details & approve*

              You can call us if you have any query on repair content, time or cost.

              Thanks,
              SENTHILKUMAR P
              [protected]
              SHIVA AUTOMOBILES PVT. LTD., DEERAN NAGAR

              To get Repair Order copy type RO. Two times I go to dealer not caring to deliver my vechicle...
              Mahindra And Mahindra customer support has been notified about the posted complaint.
              Feb 13, 2021
              Updated by V Elango
              Greetings,

              Repair Order no: RO21C007115 for Your *BOLERO P* - *TN46Z3339* has been generated for Repair at 17864 kms.

              Repair Estimate is *₹0* inclusive of GST & estimated delivery is on *[protected]* at *17:47:00* hrs.

              Please click here _https://www.withyouhamesha.com/RO.aspx?Chassis=L5F38432&RONo=RO21C007115_ to *view details & approve*

              You can call us if you have any query on repair content, time or cost.

              Thanks,
              SENTHILKUMAR P
              [protected]
              SHIVA AUTOMOBILES PVT. LTD., DEERAN NAGAR

              To get Repair Order copy type RO
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                S
                Sarandeep
                Feb 13, 2021
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                Address: Jaganath plaza 202, Opp housing colony gate santa dangs

                I have booked my vehical on 2nd november 2020
                Dealer promised to give delivery in February but now they are extending period to more 6months
                But 9month waiting is on thar booked after December. I think they have provided my car to a VIP customer.
                And trying to push his late booking to me
                Mahindra And Mahindra customer support has been notified about the posted complaint.
                Feb 21, 2021
                Updated by Sarandeep
                Submitted complait on 13th Feb bit update from mahindra
                Very poor service even before purchasing it
                Thinking about after sales service where customer has no choice other than listening to them
                Feb 21, 2021
                Updated by Sarandeep
                But no update*
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                  G
                  gaurav parekh
                  Feb 13, 2021
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                  RSA Team irresponsibility

                  Address: MIRAROAD EAST, MUMBAI

                  I am highly unsatisfied with Mahindra service and responses.

                  I met an accident on 11.10.2020 at Vapi location. I request for Mahindra RSA (Road Side Assistant).As my XUV500 car is fully covered with RSA. I want to tow my car from Vapi to Miraroad Mahindra Authorised Sky Automobile Service center in Mumbai. RSA team didn't provide the service and instant of helping they harassed me. I tow my car by my own and it cost me Rs.9,...
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                  tyagi.vikas85
                  Feb 13, 2021
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                  Address: Moradabad

                  I have purchased Mahindra Xuv 300 from Abhinandan Auto zone LLP on 28th October 2020 and paid the fee for registration too but even after 3 months from purchase of vehicle, Rc copy and number plate have not been given.
                  Every time i try to contact with the concerned person he comes up with a excuse and promises to deliver the same in a week or so.
                  +1 photos
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                    C
                    chettri prakash
                    Feb 12, 2021
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                    Address: JNV PAKYONG EAST-SIKKIM

                    Sir
                    Iam prakash chhetri R/O JNV Pakyong having no.Sk07p 1383 and I had purchased Mahindra bolero bs6 vehicle on 30.09.2020 now kms is 3000 but I am cotinusely visited Mahindra workshop regarding my vehicle problem and I also give the video along with photo when my vehicle have problem and my cooling is leakage due to not properly done in 1st servicing in last day in my visit there is no any small spare part available in workshop and give requisition it may take time for one month .my clause senser ( Micro hybrid) is not working and its part gear senser is not available in workshop and its take a month to deliver.i herewith enclosed video and photo.
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                      chitesh jain
                      Feb 12, 2021
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                      Address: Novelty mahindra jugiana ludhiana

                      The company not able to provide the date when the car will come and not able to stay on promise that the car will be delivering in 15 days after token money
                      Mahindra And Mahindra customer support has been notified about the posted complaint.
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                        swapna kumari
                        from Bengaluru, Karnataka
                        Feb 11, 2021
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                        Address: Anant cars Pvt Ltd, Mysore road, Bengaluru

                        I had booked my mahinda xuv 300 w8 optional silver color on 25th dec. So this agent confirmed me that the vehicle will be delivered utmost by 15 days that is 10th jan. And it was my 1st marriage anniversary so i had planned my trip all the way from my home town to bangalore just to take the delivery of my vehicle on this special occasion. It has been more than 45 days now, they are still not confirming the exact date when the vehicle will be delivered and when will i receive it. I had to cancel my trip because of these people and my anniversary plans got cancelled. Still i am awaiting an update from them. Never do they call or give any update and it is me who has to follow up everytime.
                        Mahindra And Mahindra customer support has been notified about the posted complaint.
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                          tesso
                          Feb 11, 2021
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                          Address: 19/154 (85-T) BEHIND SARASWATI SHISHU MANDIR VIKAS NAGAR AGRA ROAD ALIGARH

                          I have purchases new scorpio s-11 on 26/12/2017 and after 2 1/2 year body are dissolveing and take it rust ( door roof etc.) i have contact at vinnet moter aligarh they are saying after 2 year no guarntee or wantee for said problem so what can i do . Reply soon.
                          +5 photos
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                            Ramadhin choubey
                            from Kāliyāganj, West Bengal
                            Feb 11, 2021
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                            Resolved

                            Address: RUDRA AUTOMART PVT LTD (DURGAPUR) west bengal, code : 19
                            Website: Mahindra and Mahindra

                            We have booked and invoiced SCORPIO S5(WHITE) from Durgapur West Bengal, on 25-jan- 21, with of new vehicle to be delivered on 20-feb-21.
                            Vehicle booked for the purpose of wedding presence of my relative.

                            Vehicle not delivered till date and they are also not able to assure on the date of delivery. Complaint have been lodged with Mahindra and RUDRA AUTOMART PVT LTD (DURGAPUR) .

                            I have been advanced paid 10, 000/- on 25-jan-21 .
                            Feb 11, 2021
                            Complaint marked as Resolved 
                            Mahindra And Mahindra customer support has been notified about the posted complaint.
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                              S
                              SHILU CHAUDHARY
                              Feb 10, 2021
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                              Address: Koncept Mahindra gurgoan
                              Website: [email protected]

                              Dear Sir,
                              This mail is regarding to take your attention towards delivered defective car by Mahindra.
                              I have bought this car on may 2016 and till now it has been repaired more than 30 times by koncept Mahindra gurgoan.
                              But still problems occurred after every 3. To 4 months.
                              Still my car is at workshop for repair.

                              I need clear solution from your side either to replace or compensate me.
                              I will wait for your reply before going further for legally.

                              HR26CW1144
                              KUV100 K6 D

                              REGARDS
                              SUNEEL CHAUDHARY
                              [protected]
                              Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                rohit1608
                                from Noida, Uttar Pradesh
                                Feb 10, 2021
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                                Address: GP-11, HSIIDC Industrial Estate Sector-18, Gurgaon

                                Hello Team,

                                I am Rohit Kathuria from Gurgaon, the happy customers of Mahindra would like to share the miserable customer experience with Dee Emm Mahindra Service center(Gp-11, HSIIDC Industrial Estate Sector-18, Gurgaon)
                                We booked a complaint on Dee Emm service center regarding my XUV500(HR26DS2480) for general checkup under Mahindra camp, steering control, and Navigator on February 9, 2021, at 9:10 AM. The general was complete within 40 mins. To attend to my actual complaint, the car was out of the check-up bay at around 10:15 AM but none checked my car after multiple requests to the service manager the electrical check started at around 1 PM and the team informed me that there are multiple cars in the queue so it would take time to resolve the concern so I can leave the car for now for the and it will be resolved by next day. On the second day, when I followed up with the service manager, he informed me that the car is ready and ready for delivery. I informed the service manager(Surinder) to another 1 hour extra and inspect everything completed. When I took the test drive at 3 PM. Navigator was still not working neither there was a cruise control light working in the cluster. The service manager informed me everything was working and he will get it checked again. Even after multiple reminders, none started working on the car, when I reached to the General manager of the service center, explained my harassment of the last two day, the right, set of people were aligned but still no luck and another timeline of February 11, 2021, has been suggested with no update on the resolution.

                                Also, the estimated cost is increasing without resolving anything, the initial estimate was 500 to 1000, then 1500rs for wiring repair of switches, and then further increased to 3000rs for the same work not sure on what grounds it is increasing.

                                I understand sometimes it takes time to repair but keeping the car lying in the service center will not resolve my problem and I would like Mahindra to speak to the service center about the miserable experience I had and ensure a quick resolution to my problem.

                                Mahindra or consumer forum can reach out to me on [protected]@gmail.com/+91-[protected]
                                Mahindra And Mahindra customer support has been notified about the posted complaint.
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                                  Vinita Kanodia Banerjee
                                  from Allahabad, Uttar Pradesh
                                  Feb 10, 2021
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                                  Address: Jayant Banerjee Allahabad

                                  I had bought a Scorpio get away 3 years back... it was working good for me until the last few months. At approximately 30000 kms it’s been a terrible experience with the car. First the gear shift box gave way which was billed to me for 20000/-. Within a month the engine was ceased. The service centre gave me a estimate of 141000/-. I think it is completely ridiculous. I am now without a car and regretting buying this car. The United Automobile is not giving me any support.
                                  Please HELP
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                                    Bahubali Belagatti
                                    Feb 10, 2021
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                                    Address: Mahindra Anant Cars Showroom and Workshop , Bannerghatta Road

                                    I booked xuv 300 on the date of 3/12/2020
                                    But the dealer giving delivery on 11/2/2021
                                    Without having the car i paid 2 months EMI
                                    and also my booked car was of 2020 model but they are giving me a 2021 model, but the thing is they are asking extra money for the 2021 model which never asked for, and also extra charges on road tax, insurance etc ...so many..and they talking with us in rude manner, they are not respcting customer, aksing me that "if you want a car or not"?!! This is the behaviour the mahindra dealers got, pls people don't buy cars from @Mahindra and the [protected]@Anant cars in banglore
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                                      Finny George Varghese
                                      Feb 10, 2021
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                                      We have booked and Invoiced XUV 300 from Pothen Mahindra Kollam, Kerala on Dec 2020, with a promise of New vehicle to be delivered on 15th Jan 2021.

                                      Vehicle booked for purpose of Wedding related travels and Marriage function dtd 20th Feb 2021.

                                      Vehicle not delivered till date and they are also not able to assure on the date of delivery. Complaints have been lodged with mahindra and Pothen Mahindra kollam since 2 weeks.

                                      First EMI of Rs.13000 paid on Jan 21, second emi is due on 20th.

                                      Either Mahindra has to deliver the vehicle before marriage date, and a backup vehicle till then or Refund back the entire cost involved including the implicit interest cost involved.

                                      Date: Feb 10th 2021
                                      [protected]@gmail.com
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