Mahindra And Mahindra Complaints & Reviews

Dear Managers,
I am Hitesh Mehra owner of Mahindra REXTON RX7 car number HR 26 DS 7078 bought on 19th Oct 2018 in Gurgaon (PFA the RC book) but now residing in Mumbai. I am writing you this mail after a lot of deliberation and disheartening service given to me by NBS International Ltd. Goregaon branch. I had bought and invested a big amount on my REXTON with an assurance from Mahindra dealers that this variant is the best and has no issue in it. but within 18 months of my purchase the car started giving me a lot of inconvenience and issues whereas even after me maintaining the car very well as quoted by all your service managers and has only run approximately 14, 000 km in 18 months when the car started giving me issues.
1st Issue - The Driver seat motor which makes the seat automatically adjust to the seating position saved started making bad noises and used to get stuck. After a lot of complaints which can be seen in my service records the motor part was called for and then replaced. But I fail to understand how within 18 months of careful usage and maintenance this issue could happen, that means the quality of parts used are not good.
2nd Issue - Engine light issue of hill declining and Rain skeding check lights showing up after 20 months of purchase (Images shared), for this my car was taken multiple times since August 2020 till as on date (My car is in NBS goregaon since 29th Dec 2020 again) but with no solution found till date even after keeping the car with them for multiple time and once for more than 7 days in a stretch in the 1st week of December 2020. And after all the assurance given to me by the NBS team that the engine light issues have been solved and will not come again, I went on a family trip to Nashik in the last week of Nov 20. And in the Night around 9 pm my car just stopped in the middle of the highway between Igatpuri to Nashik due to these engine lights issues and did not start for atleast 3 to 4 minutes. I know how scared me and my family were that night in the middle of the highway where all the cars besides us were traveling at a speed of not less than 100km, it could have led to a very disastrous and a fatal accident (please see all the msgs and images sent to the service managers).
3rd Issue - Steering volume control button, The volume control button has not been working since last many months and even after they're claim of replacement of the Volume control button last month the same issue continues and they have no answer to it. (Videos attached).
4th Issue and the worst of all - on 26th of Dec 2020 I had traveled to Lonalavle for a day's trip with my family and friends, we reached Lonavala's top hill point and parked the car. we strolled for around 1.5 hours and when we returned and started the car to go home the gear would not change from Parking to drive or anything it just got stuck. and then after 30 mins of multiple calls and discussions with the NBS team I was told to use a PEN to shift the gear manually through a gear shifter under the small gap. God only knows how I drove the car back home from Lonavala, now I have been told that the BREAK Switch has broken and the part is also not available.
May I understand how such an expensive luxury car which has only been used for till date 17, 500 kms and well maintained can get so many issues and that also major ones so early. How can we trust the brand now and will it be safe to make long journeys in this car. I need a complete solution to it and till then I will not be taking back my car from NBS.
Have I made a wrong investment by buying a Mahindra car, it's a big investment on a Luxury car sold to me. And whenever I ask the NBS team about the issues, they simply answer Sir this is new for us and we haven't faced such issues with REXTON earlier.
I am forwarding on the latest whatsapp msgs and videos sent to the Service manager, you can find all the whatsapp messages sent to Mr. Srikanth Bhandary mobile number [protected] since August 2020.
Need a revert immediately.

I took the scorpio on 21 july 2020 since i have not received any call that the car is running fine or there is any problem and so far no calls have been received for service . the compnay forgets after delivering the car.
my car number --DL10CN9003
ONWER -SUNIL KUMAR
M-[protected]

On Thursday 31 December, 2020
Sahayadri Motors pvt.ltd, Sangli.
I had my appointment on the same day.And had to service my car, still they did even nothing.and the service manager here discussing anything else subjects not related to the company's benefits.

I am booked mahendra scropio S5 before 37 day still not delivery in our car .

I have got a call for job on supervisor post in mahindra company on 29.12.2020 from number [protected] and ask me to sent money of sum 850rs on paytm number [protected].
Please help me by refunding my money ASAP.
Thanks

Iam Dinesh Vadlapatla, my car was hitting with an accident in July 2020 and taken to "M&N Motors" Rajamundry for service. They claimed for Insurance and given a quotation. They delivered me my vehicle after 4 months in this December First week. They didn't done the work property. And more over they didn't changed the parts which were covered in insurance and taken the bill. When iam asking to rectify the complaints they are not responding about it. Iam totally Wexed for your service. Immediately take an action on them and rectify my complaints.

Dear Concern,

I am a job seeker lost my job in this pandemic situation and looking for a better opportunity.Two days before I have received a call saying that they are calling from a consultancy and there is a vacancies in Mahindra and Mahindra and asked me to send all the documents through which I have sent. The next day interview has been arranged intending rs 1990 has to be paid after selection as a fees.With half mind...

I have sent my vehicle PB 03AM 8910 at AVC Bathinda for repair of noise complaint in my AC in second week of December 2020 and it was informed that it has been rectified. Total payment for service and repairs was ~Rs 8000/-
Next when vehicle was started problem has in fact aggravated.
On contacting service center it was informed that issue will be resolved but till date no resolution and response from AVC Bhatinda.

IT MAY BE NOTED THAT WHENEVER I SEND MY VEHICLE FOR REPAIR AT AVC MOTORS BHATINDA FOR REPAIRS IT COMES BACK WITH SOME OTHER PROBLEM OR SAME PROBLEM AGGREVATED.
ALWAYS I HAVE TO SEND VEHICLE BACK TO SERVICE CENTRE WHICH IS 40 KM AWAY FROM MY RESIDENCE. YOU WILL AGREE THAT SENDING VEHICLE TWICE MEANS 160 KM OF TRAVEL TIME AND ATLEAST 4 HRS OF DRIVING TIME WATED.

NEED RESOLUTION OF ISSUE AND AVC MOTORS BE ADVISED TO CARRY OUT JOB EFFICIENTLY SO THAT SUCH HARASSMENT IS NOT FACED BY CUSTOMERS.

ELSE THEY SHOULD PROVIDE PICKK UP AND DROP WITH DIESEL EXPENSES BORN BY THEM.

Hello sir I have a Mahindra commercial vehicle. There is a warranty on the top of the vehicle. Even then your service center does not give a warranty, does not give a reason, speaks without courtesy. It will take fifteen days to give the vehicle at the service center. So far no answer. There is no response to contacting your customer care, If the vehicle is in the service center for fifteen to twenty days like this, how can we pay installments?

I am buying a new mahindra pickup
Then after some days my pickup is going to show some sound in engine, there after i was send in mahindra service center, they also not donr good service
Its my humble request to you please look at my problem
[protected] my number

Dear sir, with much of excitement I booked my Thar on 4 oct 2020 with an initial booking amount of 21000/- in my company name of Dara projects p ltd, Delhi .
I booked Aquamarine color but then I quickly changed my mind and opted for mystic copper color which was being informed to Delhi dealer Koncept Mahindra on 7 Oct 2020 .on email With in 3 days of my original booking .
Now issue is dealer is saying that mystic copper will be delivered in August 2021 whereas Aquamarine will be delivered on jan 1st week 2021
I’m unable to understand how come Aquamarine cooor is available and copper is still in waiting of more than 8 months . Where as I revised my color choice in just 3 days of my original booking .
Whether my dealer didn’t informed Mahindra co timely for change in color .
My Humble submission and request that if top management looks into this matter as we only want mystic copper color in the month of January . We will be highly obliged if Mahindra addresses this issue and we as customer should not bear delay in delivery for 8 months by simply changing the color in matter of 3 days of original booking .
Thanks and best regards,
Sarabjeet Daara
Dara projects p ltd

My vehicle is new but service not proper at service centre

My car run 57000 KM's and all the services are done at the Koncept Mahindra service center. One or two time also went to Sterling Mahindra. Last service was done at 53000KMS at Koncept Mahindra, Narsing pur, Gurgaon.
On 18th Dec, 2020, while going to office, vehicle automatically moved to Neutral mode without shifting the gear. I noticed when I tried to accelerate but it did't. It stopped than I re-started and moved on. after running...

Hi am Maruthi
This is to bring to your notice that my car Kuv 100 was left in Davangere showroom due to repair issues. I have been coming to showroom since one month yet there has not been any resolution to the repair of my car and also staff are not responding properly to the query asked.pleas response quickly

Thank you

The rust at the edge of the bonnet start a year after purchase. I have been highlighting this to India garage at every visit. They offered me new bonnet with 15 percent discount since the vehicle is out of warranty. Very disappointed to see the quality of steel used. Expecting a favourable response. This has been highlighted to Mr. Mahindra over the twitter.

My car XUV 300 was accident on dated 09/12/2020 next day I handover my car to Mahindra Service Ambala Cantt.
But till then there is no progress for servicing the car everytime they have a excuse that they don’t have the spare parts of the car.
I am service employee & have a family. Not I have the spare car with me.

That create lots of problem to me.
Kindly do the needful on urgent basis.
Regards,
Aman Goyal
M-[protected]

Shri Durga automobile moti nagar delhi asking for compulsory logistic charges

Dear Sir,

I am in process of buying XUV300 Diesel W4 from Gadre Autocon, Akola, Maharashtra.
They are asking for incidental charge of 3540 Rs. which illegal as per supreme court also. I do not wish to pay it. But sales manager says its mandatory. So kindly resolve the issue.

Regards

Anant Bodade
[protected]

Hi Mahindra Team,

I am purchasing XUV 300 W8 optional petrol from MAHINDRA AND MAHINDRA Gurgaon branch Koncept Automobiles Pvt. Ltd. MG Road, in the name of Mr. Arun Kumar. As per authorities supreme Court order and Transport department public notice " imposition of any logistic/handling charges in the name of incidental charges is illigal". Therefore I request Mahindra n Mahindra to kindly look into this matter. This illigal...

Dear Mahindra team,
I am a regular customer of your company .I own a Mahindra Scorpio s9 model 2020 PB 65AY 4380 and around 2 months ago unfortunately I met to an accidental so, I gave my car for repairs under insurance to Harbir automobile industrial area phase1 Chandigarh pin 160002 dealer code 04. The service center has given a period of one month for repair but when I went after one month they gave us unrepaired car with some old parts installed in it. I am also facing issue in gear(5 and 6 gear is not working). When we talked to service center they said we have ordered parts will come after two months. I am very disappointed with the service and facing very difficultulty in the car so, kindly provide some resolution as soon as possible otherwise I will have to take some legal action against the dealer.