Mahindra And Mahindra Complaints & Reviews

Booked the thar
Till the booking and amount was paid
they were nice
After booking amount was paid
no upadating of vehicle, no phone response, phone was been cut by the manager multiple times
This is not the service we expect

Planning to cancel the booking
Due to this service
What service i might get after the vehicle arrives !!!

Dashboard showing check light on display

I had booked a TUV 300 on 14 feb 2020 by giving a booking amount of Rs 40338/- .Aditya motors Bhubaneswar. At that time the vehicle was not available in showroom. Then the lockdown was started. I waited a long time but the vehicle was not available as per the sales representative Ashis Nanda.Then I decided to purchase a Bolero B6 opt. instead of TUV 300 and talked with sales representative Ashis Nanda. Then he gave the Bolero quotation. i financed the vehicle amount in Axis Bank after that some of the disturbance was created between you and the Axis Bank regarding the term and condition. Finally I harassed and purchased the vehicle from Minreva Automobiles Bhawanipatna. I attached the photos of the vehicle. This type is harassment and rude behaviour by sales representative Asis Nanda is not tolerated. So I request you to refund the booking amount as soon as possible to my account.

Corrosion protection warranty on a 2020 Mahindra XUV W8
reply via email below

It is really unfortunate that i have to bring to your notice the performance of my vehicle is really not as expected from Mahindra. i purchased the vehicle for my family use, and last year i took a long trip to Kerala and at about 250 Km away the clutch was giving a problem and i had to change it, this year again i took a long drive and now the engine is giving a problem and on review they are estimating about 1.10 lakh to rectify for the problem, i have just driven 48K km so far and surprised to face such a lot of problems in the vehicle. Actually from the day we bought the vehicle we had the starting problem which was supposed to be rectified at every service but until today the problem is persisting. i have always serviced my vehicle in an authorised dealer for which you can find the history in your records, inface i do the service before the required KM, for ex since i was driving to another state, the service engineer requested to do the 50K km service even though it did not reach the required km for service.
I think you had given me a faulty vehicle in the first place, it is traumatising for us to have problems whenever we take the vehicle for a long drive, is it not fit for long drives??? i need your immediate attention on the issue and give me a solution for this faults and guide me how to go about. waiting to hear from you soon. vehicle number TN02BC8098.

I have booked 3 cars 2 XUV 300 and one XUV 500 from J S GROVER KANGRA, Himachal Pradesh.I got the first delivery on 9th of nov 2020 but they took the payemnet 2 days before the delivery of the car even my booking amount was 50000.Same the case they asked again the amount but i refused to give before the delivery so what they did they postponed my car delivery which was supposed to be on 14th nov as i have given the boking amount on 21 oct.I talked to the dealer and they given me the AGM number MR. KARTAR PATHANIA and he was so rude and my experience was so bad with him.he used the line YOU WANT THIS CAR THEN YOU HAVE TO WAIT OTHERWISE CANCEL THE BOOKING WE HAVE ALOT OF CUSTOMER.I want you to please look into the matter
Yours truely

I booked online from your site SyuoV Mahindra one XUV3OO, W4, petrol, dst silver colour on payment of Rs 5000/ on 09/11/09.Your payment gateway ccavenue confirmed the receipt of the said payment (ord[protected], payment ref[protected].My bank account also confirmed debit of the same.I selected your dealer M/s NR Auto, Kolkata in the said site while booking the car.As yet no booking confirmation has been received by me or the said dealer from the company's end.

Dear Sir,
I am Navas Kochumuhammed Erattupetta Kottayam Dist Kerala, I am your customer since long ago and presently I sold my THAR and looking for buy a new one and visited to Mahindra dealer HORIZON MOTORS Kottayam, They given me quote for new vehicle THAR, and I paid Advance of Rs.25000/- and I got approval for EMI from HDFC BANK also. Now the issue is that your dealer (HORIZON MOTORS) forcing me to pay the full insurance amount of Rs.74, 593/- and all the accessories amount. When comparing to outside we will get the insurance below Rs.50000/- .
So I want to know that is there any condition, the customer should buy insurance from the dealer outlet itself…?, So I planning to cancel my Booking of new THAR MODEL . As a reputed customer I should advice you to please go through the issue and solve if possible. Otherwise people will blame MAHINDRA for these dealers irresponsible.

REGARDS,
NAVAS KOCHUMUHAMMED
PH: [protected]
ERATTUPETTA
KOTTAYAM DIST, KERALA

Good evening I booked is xuv 300w8 on[protected] . In that booking and advance form they given deliver date is[protected] but today I spoken ur sale manager Naresh sorry delivery is to late u can choose another variant Wat is that meaning ... my finance already complete.. my EMI already started who can pay that EmI... I already complained my compliment no is CF[protected]
Plz solve I already given invitations to my daughter birthday on[protected]... I want explanations to delay delivery

Dear sir/madam
Greeting of the season. Its very unfortunate to bring into your kind notice that i have booked xuv300 on 19 Oct 2020 with DDPM, Dehradun, Uttarakhand and was assured the delivery of vehicle within 10 days period ie on 28 Oct 2020. However, it has been over 20 days but the vehicle has not come till date.
I have paid the booking amount of Rs 5000 on the day of booking and also approved the loan from Bank. I am facing difficulties and wasting my money on hiring of other vehicles for travel due to the same.
Kindly let me know how long i have to wait. If my vehicle is not delivered within this week ie on 13 Oct 2020 i may go for cancellation of xuv300 and thereafter will never recommend Mahindra to any of my friends.
Best
Sincerely yours
Pramod Sati, [protected]

Dear Team
We have booked a new Thar in horizon motors, Kottayam, Kerala on Oct 2 nd .I booked for black 4 seater AT hardtop.Last week they called and ask whether I need grey colour instead of black .if I agree I will get delivery this week and I agreed to it .They ask me to make payement and my loan is approved and ready to disburse.Now I have gone to showroom to pay the margin money.They said I need to buy accessories worth Rs 50000...

We have booked already xuv 300 5 october 2020 they comment us give me delivery within 20 days and our car come in there showroom and he is sale this car without notification another person and he give me another date 12 nov 2020 but they ask us he gives me another car they doning a shop keeper work first come first serve they are not doing a good job

car booked name -vitender
snow view - shimla Rampur
[protected]

I have bought Mahindra Xuv 300 from the authorised dealer vvc motors kothagudem.since the vehicle have meet with an accident and got repaired, the condition of the vehicle was good but the spares which have fixed were not fixed properly.due to long travelling I have got to know this problems.till time I have going on rushing to the service centres but no proper care provided and the problems are not fixed

I got call from Sanjana sharma 19 th October ([protected])and sheduled for telephonic interview, Again I got call
From hr([protected])and she said that you are shorlisted for the post of supervisor and demanded 1180 rupees for uniform, shoes, and id card(refundable amount)and I paid to
Mr.mayank, .Again I got call from
Akansha khanna ([protected])she said that this call from verification department and asked to pay 5, 800
For Dell laptop and samsung S7 mobile.i paid to mr. Mayank.
Again I got call from training center
Nishanth shukla([protected])he demanded 10, 300 for ICICI bank salary account opening and said that I send bank pass book ATM card by courier along with laptop and mobile.i paid to
Mr.maynk .And again I got call from nishanth shukla after two days and demanded 9, 700 to courier charges and amount will be refunded in 1hour.and he said you recieve courier by 7/11/2020 at 4pm.I paid to mr.mayank .After 3 hour Nishant shukla mobile is switched off.And trying all contacts I have no one answered my phone call.

I booked Mahindra Thar at Mahindra dealership bhurawala himmatnagar on 2/10/2020 and paid a booking amount of 20, 000 now I got a call from showroom that my expected delivery date is 4/05/2021 and when I inquired they are now telling me my booking is done on 22/10/2020. I have a receipt of booking on 2/10/2020 and it's attached below. Please help me....

On 19.09.2020 I brought a brand new Mahindra Scorpio s9 BS6 from Sikkim motors Mahindra it’s 1200km old now. There’s a engine light, OBD light and def error warning at my instrument cluster. On visiting Mahindra workshop twice they’re unable to detect the problem. This is very frustrating for me it’s been hardly one month I have to face such a situation.

आदरणीय महोदय,

उपरोक्त विषयक सादर अवगत किया जाना है कि मेरे द्वारा आपके डीलर डी डी पी एम के माध्यम से नया बुलेरो वाहन क्रय किया गया है।
उक्त क्रम में सादर अवगत कराना है कि उक्त डीलर के माध्यम से जो बुलेरो वाहन मुझे प्राप्त हुआ है उसका एक टायर पंचर तथा कट लगा हुआ है जिसकी की सूचना मेरे द्वारा डी डी पी एम के कर्मचारी को उपलब्ध करा दी गयी थी परंतु आजतक उनके द्वारा मुझे नया टायर नहीं दिया गया है
महोदय उक्त डीलर के द्वारा नया वाहन देते समय भी वाहन बिना समुचित साफ सफाई एवं धुलाई के मुझे दिया गया है

उपरोक्त को आपके संज्ञान में लाया जाना अति आवश्यक है क्योंकि इस प्रकार की घटनायें आपकी छवि को धूमिल करती है
अत: आपसे अनुरोध है कि आप अपने स्तर से कठोर कार्यवाही करते हुए सम्बंधित डीलर को अपने निरंकुश अधिकारियो एवं कर्मचारियों पर कार्रवाई करने हेतु निर्देशित करने की कृपा किजियेगा

Please find below point wise detail:
1. I was facing problem of battery discharge after 8 month of purchase of vehicle (XUV 500 WO 11 Auto, purchase date 28.04.2019 from Premier Automobile Haridwar Bypass Dehradun, Vehicle No. HP 17 F, 1103) dated 31.12.2019 and inform to service centre and took the help of Road Side assistance. Than register same complaint when send vehicle for next service which was due on dated 31.01.2020. And my battery was under warranty and there was no response from Service centre. Subsequently I faced same problem in Sep-Oct 2020 and getting support from Road side assistance and when send vehicle to workshop dated 28.10.2020 and ask for correction. They replied that your battery is out of warranty and you need to check with Supplier and get it rectify. And Supplier denied and mentioned battery is not in working condition and need to replace and suggested to claim from Mahindra. Surprisingly I was reporting same to Mahindra team (Mr. S.N. Parashar, Workshop Manager, Mr. Deepak Pal, Warranty Manager, Mr. VImal Service Engineer) and no body responding and picking the phone and repeating same that battery is out of warranty. However when I m going to by for new battery of same they are providing 44 month warranty than why Mahindra is giving with 12 month warranty. Need clarity and justification. I was struggled for 4-5 days continuously with these guys and getting no response and finally replace with new battery. Now I need claim from Mahindra for same. Request you to take this on priority and provide me solution. I already raised my complaint (Complaint No. CF[protected] dated 30.10.2020) on toll free no. also but didn't get any reposne till date.
Message appended below:
Dear Customer, the complaint number for your registered concern is CF[protected]. Our Dealer team will be in touch with you. Regards, Team WithYouHamesha.
Documets Enclosed:
1. Service Invoice dated Jan 20
2. Response from Amaron Dealer
3. Letter issued by Mahindra to Amaron regarding battery.
4. RC of Vehicle.

I have tuv300 2015 model t6 registeration no. Dl8cal2386 . Paint and part quality is poor my car fronted right and left side both fender is rusted and all doors rubber lock is rusted and rubber is out for doors my contact no. Is [protected], [protected] .please rectify this issue

I booked an thar on your dealer at Ashishta Mahindra located at Ramanathapuram district, Tamil nadu..your representative doesn't properly answer to our queries and he doesn't know the proper mannerism to handle the customer to clear there doubts ...I am not satisfied with that guy