| Address: JS Grover Auto [P] LTD. Pathankot (PB) |
Dear sir,
Good morning!
Despite lots of follow-ups and reminders i am marking this mail to you.
I had visit on said service station on[protected], due to i seen spare wheel have some problem of manufacturing defect. Image attached.
After my visit i have very poor response and irresponsibility behaviour of the said firm’s employees.
They had committed me your tyre solution will be done with in week, on the behalf of that commitment i put that type here in js grover auto [p] ltd. Pathankot (Pb).
After that i had visit to said firm on[protected], but they are not update about my tyre status, again they committed me you will get your tyre by[protected] anyhow. But not done.
Again i had called to mr. Anil malpotra ([protected]) on dated[protected], he tell i will get back to you soon.
After 4hour of waiting, again i called him but he is not responding properly.
Also i called to many other employee of the said firm, that i don’t know about the name of that persons.
Till the date, i also contact to your mahindra customer care :[protected] and +[protected], also they are not given any feedback yet now.
I repeatedly tell to your all employee, that i am coming from jamnagar (Gujarat) and i have to go there by[protected] anyhow. Kindly give be solution before that but they are not given any solution to me.
Now the sake of your team, wrong commitment, very poor service, i am suffering lots. Today i am here in jamnagar without car.
I was loosing per day from my job 4000/- and the work is also suffering, now i am here in jamnagar and my car is in pathankot.
Following is the detail of mine, for that i had complaint against js grover auto [p] ltd.
Invoice from
Js grover auto [p] ltd. Driving licence rc book front rc book back defective tyre image
Mahindra And Mahindra customer support has been notified about the posted complaint.