Mahindra And Mahindra Complaints & Reviews

Dear sir/ma'am,

1. I purchased xuv 500 registered number gj-12-da-0758 on 31dec 2016 and it has been only about three and half years since then.

2. I was facing problem with the audio & display system since the begining of this year, that is, 2020. The system has stopped functioning immediately on expiry of its warranty period!!! Very surprising.

3. Due to covid-19 & frequent lockdowns, i could not take it to any service centre for its rectification.

4. During a recent servicing in july 20, i was told by the servicing centre that some "silver box" has become defunct & i will have to pay rs 35, 000/- to get it repaired!!!

5. I have the following queries/grievances :

(A) does mahindra & mahindra design
Systems which are supposed to become
Defunct immediately on expiry of warranty
Period?

(B) i am not inclined to pay a single penny to
Get the "silver box" repaired. I would have
Considered paying & getting the system
Repaired, if, at least twice the period of
Warranty had elapsed from the date of
Purchase, say six years. But immediately
After three years? It is beyond my
Comprehension.

(C) mahindra & mahindra may have their
Own logics & explanations, however, such
Reputed companies are sure to have their
Reputation at stake.

6.in view of the above, i would request you to address the issue at the earliest by resolving my grievance, failing which, i am contemplating on escalating the issue at an appropriate forum, which may not be to my gains but at least to vent out the agony that i am suffering.

7. Audio/video system or no audio/video system, my car will still run.

8. Looking forward to a positive response at the earliest from your end.

Regards
Col ramu ranganathan

Hi, i would like to inform u about mahindra very bad customer service. My place in sulthan bathery, wayanad district, kerala, in wayanad district mahindra service center is located in “kakkavayal”. But when we are search their contact number in google they are provided a invalid number which is [protected]. I bought a bolero pickup on 2019 and now i need front both side wheel arch. I got a service center number from one of my friend and contact the number ([protected]) the said send my vehicle number & parts name at the same time i did it. Now 2 days i didn’t get any update from the service team. Many mahindra users had the same experience from “wayanad” mahindra service center. Kindly solve this issue as soon as possible

Regards
Jis chacko
[protected]

Dear sir,

Good morning!

Despite lots of follow-ups and reminders i am marking this mail to you.
I had visit on said service station on[protected], due to i seen spare wheel have some problem of manufacturing defect. Image attached.
After my visit i have very poor response and irresponsibility behaviour of the said firm’s employees.

They had committed me your tyre solution will be done with in week, on the behalf of that commitment i put that type here in js grover auto [p] ltd. Pathankot (Pb).
After that i had visit to said firm on[protected], but they are not update about my tyre status, again they committed me you will get your tyre by[protected] anyhow. But not done.
Again i had called to mr. Anil malpotra ([protected]) on dated[protected], he tell i will get back to you soon.
After 4hour of waiting, again i called him but he is not responding properly.
Also i called to many other employee of the said firm, that i don’t know about the name of that persons.
Till the date, i also contact to your mahindra customer care :[protected] and +[protected], also they are not given any feedback yet now.
I repeatedly tell to your all employee, that i am coming from jamnagar (Gujarat) and i have to go there by[protected] anyhow. Kindly give be solution before that but they are not given any solution to me.
Now the sake of your team, wrong commitment, very poor service, i am suffering lots. Today i am here in jamnagar without car.
I was loosing per day from my job 4000/- and the work is also suffering, now i am here in jamnagar and my car is in pathankot.

Following is the detail of mine, for that i had complaint against js grover auto [p] ltd.
Invoice from
Js grover auto [p] ltd. Driving licence rc book front rc book back defective tyre image

I Anandbir singh vehicle number-DL7CT6294 took a warranty service from Indraprastha automobiles pvt. ltd at wazirpur Delhi they are the registered dealer of Mahindra & Mahindra. I had approached him last month for my AC service and some part replacement and after there regular diagnose of my vehicle they had told me that the ac cannot get serviced under the warranty scheme. Further i had spoke to there higher official but i didn't get any proper and helpful response from them.Even i had asked them to refund my warranty fee which they had charged me of Rs.26, 700/- on[protected]. request you to kindly help me out on this particular concern ASAP.

I am sourav singh i am working for walt disney company in usa .i purchased mahindra tuv 300 in last jan but from the day i purchased .isaw some issues with ac, one speaker and etc.my big b( gourav singh+91-[protected]) knows it well bcoz he is the one who is handling the car.i m very much busy due to my work .so, cant give my precious time to all these things.
I am unable to understand your service team they are unable to sort out and give satisfaction to customer.why would i take a new care to service center and let them do the r&d on my car .if i face these things in new car then what should i do
Kindly look into this matter and do needful.
Still thinking that u might be good as before .
With frustated mind.
Sourav singh
+91-[protected]
Email-johnson.[protected]@gmail.com

On 11 aug 20, mahindra service centre of dist - jaisalmer (Raj) named os motors pvt ltd has charged rupees 1659.99 for the five litters of engine oil (Mahindra maxmile feo) whereas mrp of the said engine oil is rupees 1635.

(Bill no/ c memo no - jscj/787 dated 11 aug 20.)

Today s fresh photo of the defective headlight

I bought the new mahindra xuv 300 brand new a few months ago. I am very disappointed in this brand. Only 3 weeks after having the car my brakes starts squeeking and there was a hissing noise that came from the engine. My windscreen apparently got hit by a small rock while driving, it is completely shattered (How this happens on a brand new windscreen i don't know) i took my car into mahindra rivonia - the hissing noise stopped but the brakes are still sweeking. A week later my engine light came on {in the manual says this is very dangerous and should be seen to immediately} took it into mahindra again to sort out the issues, the engine light is now off but my brakes are still squeeking and it now sounds light something has come loose inside of the cars hood {a big clanking noise everytime the car moves} i am highly disgusted and dissappointed - this is a brand new car and i'm having issues as if this car is years old. On top of it all the boot of the car is a problem it never closed properly.

माझी mahindra marazzo 8 str m6 हि गाडी जानेवारी. २०२० ला नवीन har kisan showroom, mulund, येथून घेतली आहे.माझ्या गाडीच्या हेड लाईट मध्ये पाणी लिकेज होत आहे.याची आज २० दिवस झाले.मी सतत त्याच्या सर्व्हिस सेन्टरला तक्रार देऊनही माझी कोणीही दखल घेत नाही.अशीच जर आपली सर्व्हिस असेल तर मला दुसऱ्या मार्गाने तक्रार द्यावी लागेल. अथवा cunsumer court मध्ये जावे लागेल.तरी आपण याची दाखल घेऊन माझी तक्रार दूर करावी.

Poor warranty response.My vehicles differential is out of order after only 50000 km which is way too soon.The right rear wheels tread wears off much faster than the left. I find that the wheel drags on the ground in right turns and does not rotate slower as it should.I took the vehicle to an expert and he confirmed that the diff was out of order .Mahindra SA firstly wanted a photo of the open diff.Then they wanted a photo of the right rear tyre, then they wanted a photo of all the tyres, lastly they want photos of all the diff components.I have the diff oil and it clearly shows suspended steel particles The vehicle is now at the dealer.I was offered an entry level car on loan, I ask you, as a farmer, what do I do with a car. I am now without a pick- up, the repair could take weeks.All mahindra had to do was replace my diff, it could have been done in a matter of hours.

I am holding at present 500 nos. Of mahindra & mahindra shares bought at rs. 725 per share. The max. Price at present is rs. 600 /. I want to sell the above shares at sales price of rs. 750 per share. These were bought nearly 2 years back. Hence pl. Do the needful for the same.

Dear sir
I vijender kumar sharma want to make bring in your knowledge that i got serviced in your service centre named shree durga new delhi my vehicle no. Is dl10ck1278
At the time of service i asked them to provide fenderlining in my vehicle that time they don't have that part and asked me to provide me on next service but till now there is nothing.
They often do not have spareparts od vehicle.
Pl. Do something
Waiting for your responce
Vijender kumar sharma
Ph. [protected]

Hello sir / madam,
I received a call from one lady she name is damini sharma ([protected]). She told that am calling from mahindra and mahindra ltd. Hr i received a resume from quiker. You had eligible for senior supervisor in chennai warehouse. And your salary is 22500 and u have 7 days training in madurai. For u have a paid 1990 for your uniform then u have a telephonic interview at tomorrow from archana sharma ([protected]) she interview on that day. After i pay 1990 they send a offer letter in mahindra mahindra ltd. Today one person call from mahindra company u have a training sep 24 in that training u have to paid 6200 for ur laptop and mobile. That amount will be refund in your first month salary. I have attached a offer letter and i have paid a uniform amount screen shot. Kindly help me. I need my money

I had purchased s5 scorpio on 28th july and there was a minor fault of wire and i had to give it back to the showroom for service on 31st of july.. Today its 7th aug and till now we havent got any response from the showroom or the service deprtmnt..
I am to pay my premium on 10th of august,,,, so why should i pay if i havent got my car yet??
Is this the service provided by mahindra??

I have purchased mahindra gusto 125 on 03/12/2017 from haryana auto agencies, gurgaon (Haryana) and i also take extended warranted upto 02/12/2022. Now, the said vehicle is covered only 8000 km (Apprpx), but it engine is not working properly. I take the vehicle at agency i. E. Haryana auto agencies, gurgaon on 05/08/2020. They inspect the vehicle and stated that its engine is required some work, which is about rs. 12000/-.

They have informed my son that this type of work is not covered under extended warranty, as the vehicle is not done it service in time.

In this regard it is submitted that my vehicle is run only 8000 km (Approx.) and due to country wide lockdown, the said vehicle is not service. It is also inform that i worked in central bureau of investigation and some time i am out of station, that's why service of my vehicle is not done in prescribed time.

It is requested that my vehicle may be repaired under extended warranty after considering the kilometers covered by the vehicle. Haryana auto agencies may be directed to do the work in the vehicle free of cost under extended warranty. If no response from company as well as agency received, i will approach the consumer court in this regard for relief.

I have purchased thar from madurai dealers in 2017 and covered only 17000 km
I came to know about the brake schoes has been failed to function which i came to know through mechanic. The mechanic asked me to replace it and it has been done by him
Under the said condition you are asked to do justification for less than 3 years

There are many peoples who owe an office to provide duplicate certificate and by which people take lakhs of rupees by providing this type of certificate.

I am from killa pardi (Taluka), dist - valsad 396125
Contact me for this type of # going on in this city.

There is computer centre named - right click solutions who gives this type of duplicate/dummy certiicates by takling lakhs of rupees from different people...

Kindly look into this matter as its a concern of your institute repution.
Please do esclate this matter to the top priorities..

Regards..

I have a interview on call and they told me that you are selected then they told pay 650 then we will give you a letter after paying 650 I have gat a letter after seen by me next day they told pay 1280 rs for courier charge I have not paid I think any standard company will not ask me money then I suppose to think I can complain to company

Company has ask me 650rs I have given again they ask 1280 I have not given tell me that any standard company will ask money from employment tell me this is fake are correct job offer letter

It is to bring to your estimate that xuv w8 model started showing lots of repair issues of the inside products that includes the replacement of wiper linkage motor and it is costing me more than 12k for no fault of mine. Initially advisor mentioned that some electrical corrections to be done and then later he says linkage motor is not working which seems more internal to integrated condition and shouldnt give issues in less than 7-8 years.
Am not willing to account this cost by me as the basic function of wiper cannot be stopped abruptly and the replacement of the cost has to be borne by the customer. W8 being the premium launch of the mahindra brand and top model has to provide uninterrupted service for a longer period. My basic santro car which is almost 16 years old is still has working wiper and no issues whatsover and infact it was used more often than our xuv. Am not able to justify the cost shared by advisor and without my wiper working i have decided not to take my car out from shed. Request your intervention and approval of the cost borne by the company itself.
Thanks & regards
Shailender tiwari
[protected]