Mahindra And Mahindra — complaint regarding service from tvs kottayam

Address:

Idukki, Kerala, 685595

I bought a Mahindra Bolero SLX vehicle from TVS Kottayam on 2010.Because of the continous accidents due to manufacture defect of the vehicle, I returned that vehicle back to the TVS showroom for a replacement. Registration no of my vehicle is KL 38 A 6930. I filed a complaint regarding this on 2012 in Idukki consumer forum. I got an order from the forum by extending the vehicle warranty to six months. Before to this itself I saw my vehicle in Peerumedu while using someone else. At that time I informed about this to TVS Kottayam. After that also TVS filed an appeal on state consumer forum. But the forum rejected that appeal.When I visited the showroom along with the notice sented from their office to get back my vehicle, my vehicle was not there. I complained about the missing of my vehicle from the showroom, forum took a criminal case aganist the managers of TVS Kottayam and Mahindra & Mahindra as Case no ST 45\13. Both the managers took bail on that. Now the advocate of TVS always giving an explanation as they need to present some documents in the court. Through this they are giving more trouble to me by extending the case. This vehicle is still using by some one else within Peerumedu region. When I am trying to get back the vehicle with the help of police using the order from the forum, advocate of TVS always trying to block that. As a customer your company have the responsibility to protect my interests kindly request to inform your dealer TVS Kottayam company to make a final decision on my case .