Mahindra And Mahindra — felt cheated by purchasing e-alfa mini e-rickshaw made by none other than a big giant in auto mobiles industry "mahindra"

Address:

New Delhi, Delhi, 110015

Harrasment negligence torture by none other than ccm mr.Rochak rawat & gsm mr.Lokender bhadauria inderprastha dealer delhi employers mr.Thakur & mr.Durga parshad

respected sir
me & my wife purchased 2 e-alfa mini e-ricksaw from your sole authorised dealer in delhi inderprastha auto mobiles pvt. Ltd.33, rama road from that day our painful journey starts sir we waited approximately 2 months for mahindra e-ricksaw as its then not available as we consider mahindra as a giant king in auto mobiles industry but sorry to say sir mahindra has been totally failed in e-ricksaw segment & rest worst role play by mahindra top officers like rochak rawat (ccm) mr.Lokender bhadauria (gsm) mr.Thakur (inderprastha) & mr.Durga parshad (inderprastha) rochak ji hasn't time for customers although we request them many times sir please meet us we have sufficient evidence how mr.Lokender bhadauria & mr.Thakur harras us deliberately how mr.Lokender bhadauria over ruled his promise/commitment? why mr.Lokender bhadauria takes one month to replace 2 dead battries sir we complaint on helpline too several times from 5/6/2018 regarding this & requested them please arrange our meeting or phone call by a senior mahindra officer above mr.Rochak rawat & mr.Lokender bhadauria but sir nothing outcome yet
sir our both e-ricksaws red sanjay manchanda name registered dl 10er1248 & blue simmi manchanda name registered dl10er 1280 are still standing at inderprastha service station from 1 month
red e-ricksaw is there for battery checkup & surprisingly inderprastha has taken 8 days for battery check up and we collect blue e ricksaw battery checkup & report with in 1 hour after fully charged battries

sir kindly arrange our meeting with senior officer from mahindra so can we get justice & satisfaction each passing day means a lot for us

mr.Lokender bhadauria & mr.Thakur met us on 28/6/2018 & felt sorry for delaying etc they both said its due to mis-understanding sir both promised that the ywill give suitable compensation & will change 2nd dead battery of blue one they changed the battery on 29/6/2018 but now blackmailed us in compensation although they both promised in the meeting how sir officer of the rank of gsm doesn't regards his own commitment & that too on 2nd time ?how ccm doesn't meet & see evidence of proofs while we requested them several times?
sir we suffers to much by trusting mahindras name we have very much to tell what what problems we faced by purchasing mahindra e-alfa mini e-ricksaw read please

1.Cracking front body & body available after 2 months and our ricksaw were held up for 2 months no compensation was given yet
2.Expired out of warranty from amaron dealer side battries has been fitted in all customers vechicles include ours
3.On complaining of batteries back up they held up our vecihles for 3 days & put them on gravity charger
4 later we came to know that gravity charger is very harmful for batteries & amaron strictly instructed not the use of gravity charger
4 front tyre & front brake problem
5 hood cover torn problem
6.Unskilled mechanics employed at inderprastha rama road service station we used to go there 4 times atleast to sort out for same problem
5 deliberately delaying in work thats why they won't opens job card so how much days spend for that particular work wasn't highlighted
6 ego, attitude, dictatorship problem with higher rank officers like rochak rawat ji, lokender bhadauria ji & from inderprastha mr.Thakur mr.Durga parshad & mr.Ravi

sir we felt cheated by trusting & purchasing e-ricksaw of big name "mahindra"
hope our nightmare will ends soon
thanks a lot

sanjay manchanda
simmi manchanda
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