Mahindra And Mahindra — horrible service and after sales by js grover auto p ltd

ashishgulati22

from Hoshiarpur, Punjab

Address:

JS GROVER AUTO P LTD HO DALAOUSI ROAD PATHANKOT PUNJAB ,GT ROAD NEAR AMRITSAR BY PASS BATALA, Amritsar, Punjab

Dear sir,
We purchased a new mahindra marazzo from your authorised dealer js grover autos p ltd.
Since then we have had a horrible time chasing them for our rc which they have been unable to provide us for the last 8 months. Our horrifying experience doesn't end here but inspite of chasing the owners they have nothing to say other than we will try to get in few days or not pick our calls.

I am sure you are bothered about customers like us who get a horrible experience just because we chose a mahindra veichle.
We have never had such an experience with any other automobile company.
Kindly intervene and get my documents to me at the earliest.
I am unable to drive this veichle on the road due to incomplete documents and it's just because of negligence of this authorised dealer.
Kindly advise if i should go and file a case in consumer forum or you would take some action for this lousy dealer of yours.

Details of my veichle
Model : mahinder marazzo m8 wht
Invoice no : inv19b000173
Date :22/10/2018
Name of buyer : bhajan lal taneja

Thanks and regards
Capt ashish gulati
[protected]@gmail.com

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Mahindra And Mahindra customer support has been notified about the posted complaint.

Jun 08, 2019

Updated by ashishgulati22 Dear Mahindra and Mahindra,
Another deadline of your agency not met they had promised to resolve our company this week, however they still are unable to find a solution.
Please try and understand that customer is suffering because of their negligence and incompetence.
It's been 8 months and I am not able to use my car.
Amit taneja
[protected]