Mahindra And Mahindra — mahindra tuv300t10

vijay tony

from Ahmedabad, Gujarat

Address:

opp shahwadi gam.ramdev estate lane.n h 8.narol aslali road.narol.Ahmedabad, 380009

To whoom so ever it may concern
I yograj sing chudasma purchased mahindra tuv 300t10 chasis no h6l42387 on my wife’s name jyotsnaba chudasma.
On 22/07/2019 i met with an accident on sanand highwal near sanand toll plaza. I immediately contacted your customer care no & informed about my accident and was very happy the way your company people responded & arranged for car pickup from the accident point.
But now i am not at all satisfied with the service of your service dealer m/s mahalakshmi automobiles (Mahindra city service) at narol aslali road, ahmedabad.382405.
As i have the 0 depth insuarance of future general india insurance co – ltd vide policy no
2019-v6057828-fpv. Insurance company paid 213623.21 to the dealer for my car repairing but car is not repaired properly and there are lots of faults in car.
. Car is not running free and vibrates at above 80km/hr.
. Front bumpher color is chipped.
. Rear seat & back are vibrating & making noice.
. On passenger side there is always accumulation of water at foot rest portion dont know from where it comes. May be of ac.
. All door of car are vibrating & making noice.
.. Also mob phone & tablet lost in accident the proof of which was attached but there is no any rembursement fot that.
. Mahalaxmi automobiles also charged 9000 from me but work is not done upto the satisfaction. And when again sent for rectification they ask for more rs 2300 & when i refused to pay that amount they sent my car without doing anything through their driver.
. Cars reverse camera is also not functioning properly & giving wrong indications.
. The attitude of the you dealer m/s mahalakshmi automobiles was not friendly & treated in very poor manner.
. Service supervisor of m/s mahalakshmi automobile & servayor of insurance company were not cooperative.
. Now the dealer is not picking my phone
. Conclusion is that the car is not in a position to drive or keep with me so i request you to replace my car with new car.

Thanx
Jyotsnaba yograjsinh chudasma

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Mahindra And Mahindra customer support has been notified about the posted complaint.

Oct 22, 2019

Updated by vijay tony To Whoom so ever it may concern date :- 22/10/2019

SUB : - Mahindra TUV 300T10 chasis no H6L42387, CAR NO GJO1HW8686 on the name of Jyotsnaba chudasma .
Sir/Madam
I registered a complaint on 15/10/2019 for the above mentioned car which got that met with an accident.But stil my complaint is unattended so I request you to either get it up to date or replace me the car with new one .I don’t want to get it done through Mahalaxmi Automobiles.
If it is to be replaced I am ready to pay the difference if any.But right now the car is in very worst condition .If it is not done I will have to go to the other complaint alternates.
In spite of heavy amount taken from Future Generali insurance company the dealer M/S Mahalaxmi Automobile have done very poor work & still the car having lots of major problems.
Kindly do the needfull
Thanx
Jyotsnaba Yograjsing Chudasma