Mahindra And Mahindra — mahindra verito vibe faulty car | |
This is regarding the issue engine oil mixed up with coolant of my verito vibe vehicle AP04AU5206 which I have complained last year Jul 2017(2nd time and first i faced the same issue in Dec 2016) for which you people have replaced the old engine with new engine on jul 2017 and assured us that we wont be facing the issue again. Yesterday when we were travelling from our hometown (kadapa) to banglore, all of a sudden slight airflames started coming through ac along with huge engine sound and luckily we were alert and we stopped the car and when we checked engine, engine oil was spilled out from coolant same as before.Who will be responsible if something has happend to our lives?mahindra? Later through on-raod assistance we moved our vehicle to mahindra service center in kadapa .When the same was conveyed to sireeshauto(banglore service center where first and second time issue was adressed)manager, he is very irresponsible and he is not ready to takeup or lookinto the case and he is asking us to get our issue done in kadapa center itself. Engine was replaced to new engine at 73000 kms and now 83000 kms it has run.After replacement of engine servicing was done twice within 7000kms and last servicing was done on july 2018. It has not even crossed 7000 kms after engine replacement, but servicing was requested twice by ur mahindra guys saying that it is new engine and servicing has to be done considering it as new vehicle which we have followed and got it done on time. This is third time I'm facing the same issue repeatedly and everytime you guys are saying this won't be repeated but unfortunately same thing is being repeated and our family is really tired of this happening over and over again, evertime car is breakingdown during odd timings when gone out with family and kids. And bearing all the bills after each repair, be it first time after repair(2016) or be it after replacing engine(2017) has become burden for us. Unfortunately for being a mahindra verito vibe customer I'm very very unhappy and hope you will give proper solution in our case. Please find the servicing bills and last time engine replacement bill and pics of engine, after spilling the engine oil through coolant below. Was this information helpful? | |
Mahindra And Mahindra customer support has been notified about the posted complaint. | |
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