Mahindra And Mahindra — mahindra xuv 500 automatic 2t

Address:

Mumbai City, Maharashtra, 400104

Sir

I had purchased mahindra xuv 500 automatic model (Hr 26 cz1431) from sterling motors, gurgaon on 30 oct 16.

After my first service at g3 motors, mumbai, my vehicle started having lot of problems hissing sound from turbo, low fuel average.

The vehicle was twice sent back to g 3 motors who kept my vehicle for 2 days without any respite in getting said problem getting solved.
The hissing /unusual sound from the turbo from engine side still continues. The g3 motors rm mr gopal says modular or turbo or inter cooler is faulty needs to replaced.

The average of vehicle is very poor and hissing sound is persistent.

I donot trust g3 motors service because they keep the vehicle without resolving the issues. While at customer loungr most of the customer said that the service quality in g3 motors is always an issue and i too faced the same after first service which was escalated my me to mr anand mahindra on twitter and after his intervention my issues of poor first service was resolved.

Kindly let me know that ever after spending more than 20 lakhs rupees on xuv the customer have to face vehicle manufacturing defects and desi garage level service quality.

If my new vehicle which is faulty due to poor quality of spare parts is not repaired in this week, i will have no other option but to go to mass media and court of law to fight for my customer rights.

My vehicle speedometer is 6200 kms and vehicle lying in goregaon, mumbai.

Regards

Dr sanjeev chauhan
[protected]@gmail.com
[protected]
[protected]