[Resolved]  Mahindra And Mahindra — mahindra xuv500 (gj01hy4357)

Address:Mukesh Patel, Ahmedabad

Hi,

I got accident of my car (Reg. No gj01hy4357) on 28th february while my driver is travelling from indore to bhopal in madhya pradesh. Via roadside assistant i sent my car in indore work shop of bhagwati mahindra.

My car was insured with tata aig ins.co. And the insurance procedure was completed with in 7 or 10 days. For the repairing of my car some parts were available in workshop and remaining were ordered in company. Still after 4 months two parts are still pending and my car is not completed. Among these two parts one was ordered on 21.03.20 (Sap no 16710583 part no 0120cw0011d) and other was ordered on 20.06.20 (Sap no 16742947 part no 2301aaw00270b).

I am living in ahmedabad and frequently travelling to bhopal. If not considering one and half month of lockdown, i am suffering lot due to these type of service from mahindra. I was purchased xuv 500, thinking that mahindra is reputed indian brand but these type of service never expecting from your side.

Rightnow i am in bhopal and waiting for my car ready so i can go back to ahmedabad. But there is no update from waroshop regarding the status of parts. Rightnow due to covid effect no public transortations are availabe to travel to ahmedabad.

It is a humble request you to do needfull in my case that my car got ready by tomorrow and i got clearance from insurance company by saturday so that i can go back to ahmedabad by saturday night.

Thanks,

Mukesh patel
Director
Ashish infracon pvt. Ltd.
[protected], [protected].
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Aug 7, 2021
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2020
Mahindra And Mahindra Customer Care's response
Dear Sir, we understand that our Area Customer Care Manager is already in touch with you to facilitate necessary action. #Staysafe

Regards,
Customer Care Team
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